I can't say enough good things about Scott at Barley Automotive! First, we live about 4 hours away…read moreso we drove the poor man crazy asking questions when we found the SUV we were interested online. The only day we could go was on a Saturday, and ended up being a little late, but made up our minds that it was our car...only problem, no banks open on Saturday. That meant either another trip or delivery. Scott had all the arrangements made for them to deliver the SUV to us the next week! We have dealt with several car lots in our times, but I will without a doubt, say Barley Automotive is outstanding! We had one small issue with the windshield wipers that we didn't notice and he also had it fixed! If you are looking for a great deal, and even better service, make a trip and see Scott at Barley Automotive! I just wish we lived closer so we could send him more customers!

Dear Service Manager,…read more I am writing to formally express my frustration and disappointment regarding the service I received from the service department at Monken's Automotive. I brought my vehicle in for repair on March 20th because it was having issues shifting properly and struggling to accelerate. My father is currently on hospice, so having reliable transportation is extremely important for me right now so that I can travel to see him during this difficult time. Last week I received a call from your service department informing me that my vehicle was finished and ready for pickup. However, the moment I put the vehicle in drive, it immediately began jerking, struggling to move, and failing to shift correctly -- the exact same issue I originally brought it in to have repaired. I immediately returned to the service department and asked if anyone had actually test-driven my vehicle before calling me to pick it up. Ethan informed me that the vehicle did not have enough gas for a test drive. However, the vehicle still had approximately 40 miles of fuel remaining. Regardless, anyone moving the car from the service area to the parking lot should have been able to recognize that the transmission was not shifting properly. Despite the repair not resolving the issue, I was still charged $900. As of today, I am still without a properly functioning vehicle during an extremely difficult time in my life when I need it most. This situation is unacceptable. I trusted your service department to properly diagnose and repair my vehicle. Instead, I was charged a significant amount of money and given back a vehicle with the same unresolved problem. I am respectfully requesting that management review this situation immediately and provide a resolution. At this point, I believe it is reasonable to request either a proper repair at no additional cost or reimbursement for the $900 charge, given that the original issue was not resolved. I would appreciate someone contacting me as soon as possible to discuss how this situation will be corrected. Sincerely, Angelica Garcia

I worked with JJ on trading in and purchasing a vehicle. From the initial availability to…read morediscussing extended warranty and financing, he was a pleasure all the way around. Stayed in communication, never pressured me into a sale and was very transparent. Just a really personable guy that wants to see you get into the right vehicle. It can be an intimidating and overwhelming process to purchase a new vehicles these days and I walked out of several larger dealerships in the area before I found JJ and the entire Monken staff. I can't recommend them enough. JJ, CJ, and Bob were all absolutely fantastic!

My name is Chris, I was recently sold a lemon car a 2020 jeep wrangler Rubicon of March 31 2026…read more This car is not even 30 days old, I've been dumping coolant in the engine everyday non stop, I had a check engine light come on the dash. So, I decided to go get it checked out. I took it to holzhauer and had them check the problem, they told me that they wasn't going to do anything about it cause "it's a used vehicle you know what you got." This place doesn't do anything to help a person when they know about a cars problem. Cause im pretty sure a dealership wouldn't just buy a car off of trade-in without knowing what's wrong with it. I haven't even made my first payment yet and they will not do anything for me. I'm writing this hoping a person will see this that is interested in a new vehicle and just save their money and not deal with this place! All my money that I saved up for a down payment on a car is literally gone, and now I can't even use my 20 day old vehicle. So please, if you read this and show interest, take your money elsewhere to save you the trouble. If I could give this place zero stars then I would!

I recently contacted Holzhauer Motorsports after seeing a trailer on their website and worked with…read morea salesperson named Nic. I live 725 miles away and have never visited or set foot in this dealership, but I was seriously interested in the trailer and even provided my credit card information for a $500 deposit to show good faith. After thinking it over, I decided not to purchase the trailer because I was concerned about my ability to safely get in and out of it. I am a disabled veteran with a severe spinal cord injury, so accessibility is extremely important for me. When I informed Nic that I needed to cancel the purchase, he told me that I would not be getting my deposit back -- even though I never visited the dealership, signed a purchase agreement, buyer's order, deposit agreement, or any document stating the deposit was non-refundable. There was also no discussion whatsoever about the refund policy of the deposit in the event I decided not to proceed with the purchase. This experience was extremely disappointing and unprofessional. Keeping any person's deposit with no signed documents and no disclosure of a refund policy is unacceptable. I cannot recommend this dealership based on how this situation was handled. I have also registered formal complaints with the following: * Illinois Attorney General's Consumer Protection Division * Federal Trade Commission (FTC) * Better Business Bureau I would be happy to update my review if and when the dealership refunds my deposit.

While taking some vacation time in the beautiful lake wappapello area in Mo I said stop and pull in…read morehere, I saw a very clean/rust free used car that I always liked at a small used car dealer. When the car was new it was not on my radar so I never had a chance to own one and I only later came to appreciate them after they were not made anymore. Andy was a great guy to work with and I left with the car even though I already had my car down there, getting two cars back to Milwaukee would be a challenge to sat the least. Andy was no pressure and said take the car for a while, see if you like it and he didn't even want any license or collateral to leave for a 1/2 hour of Hwy and city driving to put the car through its paces. We don't do that in Milwaukee Wi, his trust of us with out knowing who we were are was refreshing for a dealer. I walked in and drove out with the car on impulse, now the challenge of getting this car home would be tough because there is no direct public transportation and it stops three hours away from the car so I was on my own.

Good sales and service specials. would recomend to anyone in the area. nice home town peopleread more

I didn't buy a car . I was just looking .. checking out prices for my daughter ... I let the…read moresalesman know... even then he was so helpful , quick to answer my questions and show me other vehicles that met my criteria... now a days with the shortage of cars and trucks most salesman know they have you over a barrel and treat you that way. Not here their sales person was helpful and willing to negotiate to a point. When I'm in the market for a truck or suv this dealership will be my first stop in my search. Great group of people.

My wife and I have done business with the fine folks at Lutesville Ford for well over 30 years…read more.. almost exclusively. Any time that we strayed, it didn't take long to recognize the err of our ways. They do a great job of getting you into the vehicle of your choice with honest, no-nonsense experience with the sales department... and they will keep you indefinitely with the stellar service department. They are easy to do business with and I trust the service department completely. If every Ford store did business like the good folks at Lutesville, Ford wouldn't be able to keep up with production. Check em out!

Have no fear doing a long- distance deal with the team at Lutesville Ford. I found the perfect Ford…read moreRanger in Hot Chili Pepper Red on Autotrader but I was a bit apprehensive buying from a dealer 750 miles away, especially when I couldn't travel to see it myself. I needn't have worried. These folks are very professional and have done the out-of-state sale thing many times. Had the deal wrapped up in a couple of days and my truck was in my driveway sooner than I expected. It's beautiful and just exactly as described. So happy to have found this dealer!

Came here to charge my van at their public charging station. There was a dealer car in the charging…read morespot and the kind salesman moved the vehicle so we could charge our van. The best part - the charge was free. They went out of their way even though they knew they weren't going to make any money from being kind to me. That's quality and integrity! If you are thinking about buying a car - I'd definitely come to Vogler!

From out-of-town and needed new wiper blades. They got me in immediately and got me on my way…read more Pretty limited experience but they did me right!

Always great care of our vehicles. The service desk Always so courteous. Highly recommend!read more

Was driving through Missouri on the way up from Texas and our van broke down right before the 4th…read moreof July holiday. They got it in quickly to diagnose the problem. very professional and fast!