Truly the nicest people. We had to put our 2 year old dog down suddenly due to an intestinal…read moreblockage. Dr shuman was her primary vet and we could tell how much he genuinely was there for her and cared for her. He saw her a few times cause she was vomiting and sick. We did an X-ray and turned out she unfortunately had a blockage. He was extremely supportive with our decision and agreed it unfortunately was the best thing to do. They sent us a card and all signed it sending their condolences. We were so surprised and it was truly so touching. We miss our Nova girl every day but happy to know she was taken care of. We have 3 other pets (2 cats and a senior dog) and they'll be seeing Dr Shuman soon for their annual appointments. Also Dr Rooney is great too. She saw Nova and knew about her situation. Took the time out for us and we never felt rushed with any of our visits. Answered all our questions and genuinely cared for Nova. Everyone is so nice in this office. We are very grateful.

Tried to make an appointment for a new patient and they require a $50 deposit to make an…read moreappointment. Bad business practice

Words can't express how wonderful Dr. Leister, Christen and the entire caring staff were as we…read moredealt with the sudden loss of our 3 year old Golden Retriever Brodie. We were on vacation when we and Dr. Leister received the horrific news that our Beautiful boy was gone. Dr. Leister handled everything for us and convinced us to stay on vacation, since there was nothing more we could do. We picked up Brodie's ashes and again the staff and Dr. Leister gave us time to talk, cry, ask questions and simply be there for our family. If it wasn't for Animal Hospital of Nesconset helping us through this time, I'm not sure how we would have gotten through this sudden loss. Many hugs and thank you's to Dr. Leister and her staff. We give them the highest possible recommendation as a veterinary hospital.

A sick animal is a repeat customer. I was told my dogs liver values are higher than last time! I…read morewas never told about the first time!

I highly recommend Smithaven Vet solely based on the work of Dr. Vincent Baldino. He is one of the…read morekindest, most honest, caring vets I have ever had the pleasure of taking my pets to. I drive more than 20 miles from my home to reach his office, probably passing dozens of other vets on my way because of the quality of care and kindness provided by Dr. Baldino. My interaction with the other vet, Dr. Coiro, has been limited but he has always been cordial. However, among the support staff, an elderly blonde haired woman in particular has been rude, nasty, and far from helpful. My husband and I took our dog for a lepto vaccine and Dr. B. said he would need a follow up booster shot 2-3 weeks later. The doctor said no appointment was needed, we could just bring the dog in, and that there would be no additional charge at this subsequent visit on top of the fee we already paid. Knowing that we live 20+ miles away, he said that even though the follow up shot would be free at Smithaven, if we didn't want to take the drive, we could go to a local vet or petco and ask for the follow up booster which was not expensive. When I brought my dog in 3 weeks later for the follow up booster, I started explaining my circumstances to the receptionist. She cut me off as I began attempting to explain what Dr. B. had said. She very nastily yelled at me "Oh no! Dr. Baldino would NEVER have told you that the follow up booster was included. You have to pay, you are mistaken." I asked to speak to Dr. Baldino or any other available vet to clarify his statements in case I did in fact misunderstand or was "mistaken" as the woman said. My husband, who was with my at the initial appointment, also said that Dr. B. said the booster would be included in the initial visit price, there would be no additional charge, and that I did not misunderstand. If we had been wrong, if we had misunderstood, that would have been fine, but the way this woman handled it being so rude and nasty and not even giving me the chance to speak to a vet when I asked was inexcusable. It cost me more in time and travel than it would have to go to the local Petco for an inexpensive booster, I wanted to return to Smithaven Vet because of the quality of care Dr. Baldino provided. I was told flat out by this woman "NO, you can't speak to the vet." She then told me I had to pay BEFORE the service was rendered by a vet tech, which I have never had to do at any vet in my entire life. When I questioned why I was asked to pay in advance when that had never been the case before, the woman snapped "Some services have to be paid in advance, like if you need euthanasia services you have to pay upfront." Dumbfounded, I retorted "Thank you. I will keep that in mind if I ever need euthanasia services from you." This woman's nasty attitude and unprofessional behavior would have been enough to cause me to never return and take my business elsewhere if not for Dr. Baldino. Luckily, there are several other support staff members who have been kind and helpful. If you can avoid interaction this unpleasant rude woman you will have a 5 star experience at Smithaven Vet.

Dr Coiro, and his entire staff are very professional, and compassionate. I highly recommend them to…read morecare for your pet. They treated my Cat Sylvester very well, and did their best to treat him as he was dying.

From a puppy to an old dog, the three VILLAGE veterinary hospital took wonderful care of our dog…read more Always extending themselves and giving a personal touch when needed. We could not recommend them more highly. GIina and Bruce Stasiuk.... Setauket

THIS PLACE IS HORRIBLE!!!!! I called to make an appointment and they gave me 4 options for the next…read moreday. I was all set to go. 15 minutes later they called me and said sorry we have no appointments bring him to emergency after booking my appointment. Not to mention the last time I brought my dog there they brought my dog in the other room and heard them hitting and abusing him. Never go to this place. The staff are all liars and do not know how to take care of animals! ANIMAL ABUSE !!!

I am a new patient at this Animal Hospital in Setauket area and I have to say it was a great…read moreexperience. The vet that I I saw was Dr Sibley who was amazing and so thorough in every way. I have two dogs and I'm just at the beginning of dealing with both of them. One of them has a lot of complications and this doctor was just so thorough and so professional I was thoroughly impressed. his warmth that his patience really were better than any other Vet I've really ever seen and I've seen many. I highly recommend this Animal Hospital. I think the Care is superior and the people that work there are just warm and caring and it's everything you want in a vet hospital to take care of the animals that you love so much. I Highly recommend Setauket Animal Hospital.

We have had multiple dogs come and go from our lives in the past few years. Our interactions with…read moreDr. Gerbino have been nothing less than top-notch. Today we brought our latest rescue in, who we've only had for a month, and is super scared of the vet experience. Dr.Gerbino and Vet Tech Laysha took all the time in the world, reassuring and calming my frightened dog through her exam and treatment. To know that we have a talented, truly caring and empathetic partner in our canine's care is positively critical, and ever so much appreciated!!

So after calling so many vets to get my dogs ears cropped there's literally only two of them... one…read morein Nj and Fitzgerald vet. My first choice was the one in NJ due to the fact that they have a reputation on being the best on cropping dog ears, however they also had a reputation of giving clients and future clients a bad attitude. My lady attempted to make an appointment with the NJ vet and the convo did not go well.... due to the fact that they gave her a bad attitude over the phone. Now to the important part, we went with Fitzgerald because they are the only ones that we know of here on the island that were able to crop our pupp ears and from start to finish they were nothing but the best. Very kind, informative and patient. I would highly recommend them because they actually value and care about your pet and treat you like a human being. Although on the pricey side; they made it all well worth it. Dr fitzrgerald was very friendly and all around an awesome vet doctor!

Been bringing my babies here for 18 years. There is no one I trust more. The absolute best.read more

This practice is the family continuation of one that began over 50 years ago; I was turned on to…read morethem by my grandparents! Amazingly dedicated team of doctors, surgeons, and office staff, and our cats and dogs actually enjoy their trips there. Well, one of the cats may not actually enjoy it, but she doesn't projectile-poop when seeing Dr. Andrew, something that was embarrassing for us and traumatic for the cat at other practices. Prices are reasonable, and it's really a pleasure going here, knowing our animals are receiving the best care. Parking's easy, location's great, and just love the office staff, as they get us in and out fast, and always are positive and happy when working with our animals.

I had one of the most upsetting veterinary experiences of my life at this practice…read more The male vet (Dr Femino I believe) entered the room abruptly, which immediately made my dog (who is naturally nervous) start barking and cower next to me. Instead of taking a moment to let her settle or approaching calmly, he immediately said, "I'm getting a muzzle." I explained that she has never worn a muzzle before and has never bitten anyone -- she just barks when she's anxious. I offered to put the muzzle on her myself since she trusts me. He refused and said he had to do it. When he returned with the muzzle, my dog became even more frightened and hid under my chair. I again said she would likely allow me to put it on since she trusts me. Even the vet assistant gently suggested that I try putting it on her, and he sharply responded "no" to her as well -- with no explanation. I expressed that I wasn't comfortable with him forcing it on her or going under the chair to wrestle her into it. His response was that I would need to reschedule. When I tried to clarify, he stood there staring at me in silence. I finally said, "Well, I guess I'll reschedule then," and he responded with "cool" and walked out of the room. The entire interaction felt dismissive, condescending, and unnecessarily aggressive. I understand that safety is important, but there was zero attempt at collaboration, communication, or compassion -- not toward me, my dog, or even his own assistant. I had previously seen a female vet at this practice who handled my nervous dog calmly and professionally without issue, so this experience was shocking. I left in tears. No pet owner should feel dismissed when advocating for their scared animal. I will not be returning.

My sweet Athena.... at 13, she was considered a very old dog. Corsos are not long-lived. She…read morestarted having seizures, she was no longer the same. I made an appointment for a euthanasia consultation not knowing if medication would be considered. My heart was heavy trying to decide what was best for her. Thankfully Dr Howe listened to my fears and we spoke about Athena's long life and that it was okay to end her suffering. I truly appreciate Dr Howe and her staff. Their professionalism and care is apparent in everything they do. Two medications are given in the process, one to gently sedate and the other for release. Dr Howe was so gentle with Athena, talking softly to her. Dr Howe pushed the sedation, said something softly and quietly to Athena, kissed her head and then administered the second medication. I have never seen a doctor care for or respect an animal's life as she did. It meant a lot to me.

Such a sweet staff. My dog was so nervous and they were so patient & sweet with her. Dr. Howe was…read moreso awesome and gave me some great options to help accommodate my aging girl.

This Pet ER is EXCEPTIONAL! Dr. Peter Azagrar is absolutely wonderful and both he and his entire…read morestaff are incredibly caring. He has taken care of our dog, Frieda, multiple times now, and we could not be more pleased with his care. He is always very patient, caring, and compassionate, as well as a completely accurate with his diagnoses, treatment and care. What truly sets him apart is his dedication- he even took the time to answer my questions via email when I had concerns about Frieda. Taking care of a 90 lb German Shepherd can be challenging, especially when she is not feeling well, but Dr. Azagrar always knows what to do and how to handle her care. We are truly grateful for everything he does.

Dr. Azagrar and his staff are incredibly friendly and caring! I had to bring my dog in after she…read morecame home from daycare with a deep laceration on her neck from a freak accident involving a chain-link fence. Dr. Azagrar thoroughly examined her and reassured us that it was not a dog bite, but that the wound would require staples. He prescribed an antibiotic and an anti-inflammatory, and I'm happy to say she's healing beautifully! There was a bit of a wait, but it was absolutely worth it because I knew my dog was in great hands. The care and compassion we received gave us so much peace of mind during a stressful situation. I highly recommend Dr. Azagrar and his team!

Dr. Nadeem is my go to vet here. Very knowledgeable and he really cares about my dog.read more

Worst Banfield I've ever been to. So unprofessional. Currently been on hold for more than a half…read morehour just to reschedule an appointment. I pay $150 a month for my two dogs, you'd think they'd be able to offer better customer service. Especially with such a simple task. Last time I was there it sounded like they were beating animals in the back. My dog was so scared she pee'd herself, and that has never happened. She hasn't pee'd inside anywhere in years. Plus she went potty just an hour before. They need a complete overhaul of this location, maybe find employees that genuinely care about animals, instead of just doing it just to have a job and make money. *UPDATE* After an hour I hung up and called back and Laina laughed and blamed the phone for not reminding her I was still there. Now they're telling me there's no openings till August! Originally they told me they had openings in March, so I purchased the package for my animals immediately. Then I was told after spending hundred of dollars that someone lied to me and there's no availability till May. Now I have to wait till August? Wow. Really care for animals here...