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    PetSmart

    2.4 (43 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Pet Training Photos

    From this Business

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    Reviews With Photos

    My sad puppy after Ceasar forced him to leave
    Zena O.

    I DON'T RECOMMEND CAESAR! I made a same day appointment with Caesar and dropped my puppy off as scheduled. This location demonstrated poor customer service from the time of arrival. The door was locked at 1:30 with no signage. The hours are posted 7-7. Immediately after arriving Cesar advised me that the notes show prior concerns and if it gets dangerous I would be asked to return. OK. Get serious, this is a shih tzu!! My puppy is nowhere near dangerous. I laughed it off and left the location. Approximately 20 minutes after dropping my puppy off I received a call from Caesar requesting I return to the location. Caesar stated my puppy was too anxious and biting. When I arrived, Caesar went on to say he may or may not be permitted to return. When I asked him to explain what exactly did he mean by may or may not? He finally provided a clear response and replied "no he can't return and he suggested I take him elsewhere". My puppy was devastated by Caesars behavior. Based on his tone and choice of words, is Caesar qualified to deny services or make decisions which impact your business? No worries, I provided him with a tip and quietly left the location and let my puppy know he didn't need to be sad we have several options. Caesar obviously doesn't have the skills, patience nor experience requested by my Shih tzu. I should of read reviews on Caesar before I booked there are a few noting the same experience. His same day availability reflects the quality of service he is providing. In addition, when I returned to pick up my puppy the door was locked, again. This is a 10 pound Shih tzu not a vicious breed LOL

    Mari A.

    I want to brag about the outstanding customer service I received from one of the cashiers at this store. He went above and beyond to resolve an issue I was experiencing with the updated App. He did not hesitate to resolve my issue professionally. My pets are happy, thanks to the gentleman cashier. The place is clean and welcoming. Come check them out for yourself!!

    My baby Bella
    Beth H.

    I can't even begin to tell you how much I appreciate Cesar!! He is the best! He's the only groomer that has been able to use a nail grinder on this little beast! The prices are reasonable and it's not an all day wait to get your pet back. Open 7 days a week makes it easy to make an appointment, especially when you work shift work as I do. Thank you Petsmart and thank you Cesar!!!

    Wish I could rescue you buddy :(

    I really hate giving bad reviews, but I hate bad customer service even more. Priscilla, you need a lesson in the customer service department ASAP. Politely asked if I could see one if the leopard geckos because I was interested in making a purchase "You can see all you want but you can't hold him", says Priscilla. Lol okay. I can't purchase an animal you won't allow me to handle. I'm informing her that how is that so? It's imperative to do so because one of the geckos was sick with metabolic bone disease. As I was trying to explain that she cut me off and said that he's shedding. Obviously he's shedding. Not referring to that. Okay cool, Priscilla you're not knowledgeable in the reptile department. That's okay. No problem. But your poor customer service skills? No excuse for that. I briefly speak to a manager and ask could we work something out for me to examine the animal if I purchased some gloves. (You know because of Covid). She tells me the animals are not trained to be handled and only they can handle them because if handled wrong their tales will come off. At this point this visit is laughable at best. PetSmart, please get some experienced reptile employees. As a ball python owner, and former iguana owner, I think I can handle a small leopard gecko for 2 minutes to decide if I want to purchase it or not. Of course they don't know I own their pets but being spoken to like a child and their misinformed reptile facts were painful. Obliviously the Gecko's tail wasn't going to be handled. They detach them when they are in danger. All in all, please work on your customer service skills. Take care better care of your Gecko's they have metabolic bone disease. And anyone reading this, never purchase an animal you can't handle or engage with first. Everyone have a good day but Priscilla and her PetSmart manager! :)

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    Page 2 of 2

    Ask the Community - PetSmart

    LOMA Behavior & Pet Training

    LOMA Behavior & Pet Training

    (14 reviews)

    You won't find a better professional service than LOMA for training your dogs. We have two little…read moreguys that really needed their help. We just might be one of the most difficult cases LOMA has ever had. Our two rescues were fighting and we called LOMA in absolute desperation. They seemed to get along really well at first and then things went really wrong. We had no idea what to do. We were at a loss. Dr. Lorraine had to use every trick and tool she has to help our boys and to help us too! At that time, our two boys were about 2 years old. We had many so many trials and errors. Dr. Lorraine was incredibly patient with us. The training really was for us just as much as it was for our dogs. Our boys are now 7 years old and they have both made a complete turn around. They aren't the same dogs anymore. They have developed some good manners and they have learned to get along with each other. They actually enjoy having people come to visit versus having the meltdowns they used to have when someone set foot into our house. We have consistently kept Dr. Lorraine's instructions as part of our daily routine. The time and money we spent training our dogs was a very valuable investment for us. We very highly recommend them.

    LOMA is the absolute BEST for pup training ! The staff has been amazing, especially Sarah Spencer…read moreand catherine!! They are knowledgeable and were extremely helpful with our resource guarding, separation & anxious, and high energy husky pup. They gave us useful and practical tips, tricks and tools to get her confident and happy! We appreciate their guidance and service so much! We have made so much progress with the skills we have learned and positive reinforcement have made our sessions fun, exciting and enjoyable!

    Double D Dog Training - Cooper and his favorite dog trainer Dean, of Double D Dog Training!

    Double D Dog Training

    (17 reviews)

    We had such a wonderful experience working with Dean from Double D Dog Training! We did in-home…read morepuppy training for our Cavalier, Henry, and I truly can't say enough good things about the entire process. From the very beginning, Dean was professional, knowledgeable, and incredibly patient - not just with Henry, but with us as well. He has a way of making training feel approachable and even fun, which made such a difference as this was our first experience with a dog trainer. Nothing ever felt overwhelming or intimidating. Dean was also very reassuring that a lot of what we have experienced with our Henry was normal puppy behavior. What really stood out to us was how personalized the training was. Dean took the time to understand Henry's personality and our lifestyle, and then tailored everything to fit our home environment. That made it so much easier for us to stay consistent and actually implement what we were learning day-to-day. Henry has learned all of his basic commands and is doing so well. We've seen such a transformation in his behavior, confidence, and responsiveness. It's been such a joy to watch him grow, and we truly feel like Dean set us up with a strong foundation that will last. If you're looking for someone who is not only skilled at what he does but also genuinely cares about both you and your dog, we highly recommend Dean. This was one of the best investments we've made for Henry and our home!

    Outstanding training from an outstanding trainer. Dean gets the results you're looking for.read more

    PetSmart - pet_training - Updated May 2026

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