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    PetSmart

    2.3 (213 reviews)
    Open 8:00 am - 6:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Left my puppy only half groomed in the face for moving to much and charged many extra fees because of it without being told before

    Groomer left puppy only half groomed in the face and then charged extra for it never coming back here

    PetSmart Christmas picture.

    Thank you to the PetSmart team and dog trainer Carol for the beautiful Christmas picture and for helping us make memories.

    Let's hope all goes well:) First day of school.
    Hazel G.

    I have to say this location always has attentive cashiers. Look out for sales...found lots of toys and femur dog bones on sale! Hopefully, I'll take my new pup to a doggy training class soon. My father took one of our dogs to have him trained (years ago) and it did wonders. It was a doggy and dad course. Graduated with an A++++++!

    Cassandra P.

    This is what happens when you call the curbside line they put you on hold and don't come back

    Bad customer service especially the manager she not attractive had her ears plugs on I had to actually grab her attention
    Claudia D.

    Better customer service be more attentive to customers needs better selection in management.

    I wish i can give them a no starts... i took my puppy there for yappy hour to get his nails cut.. When i picked him up the groomer said he was having issues with one of his paws.. I asked him if he was able to cut them and he said yeah.. so when we get home i set him down and his paw was all bloody!! one of his nails was gone.. i rushed back and they didn't know what to do.. i ended up going to the emergency room & paid 400 to get his nail wrapped.. i filed a complaint and l petsmart is saying they don't want to cover the vet bill bc when we left his paw wasn't bleeding.. but my dogs nail is missing right after i get them cut?? makes no sense.. DO NOT GO HERE . They need to hire professional groomers.. or at least take responsibility for careless employees

    Lilo and stitch outfit for a dog
    Bill G.

    Horrible serviceI live in Downey a skinny young lady with glasses who worked there was too busy talking to her coworker while they were a long line of people I approached her to ask her a question about a Lilo and stitch outfit. They have there for dogs. I asked her if they had any other sizes cause it looks like the sizes they have were all small. She seem uninterested in my question and said that's all we got so I asked her if I could get the number for the Whittier location so that I can call to see if they might have something. She says I don't have the number you can go outside on your phone and look it up cause obviously the service in the store was horrible, including their Wi-Fi. I stepped out. The store looked the number up while my wife waited in line. I called the Whittier location and they were very nice. They offered to hold the item for me and I said OK that I would make my way over there. I had to drive 25 minutes out of my way just to get some customer service for something I wanted to buy there at PetSmart. What a shame I don't know if they're stuck in their Covid mindset where they think they're just getting paid to do nothing and not help customers, but this young lady is a wrong fit for this location. I was at this location around 7:30 PM. Maybe I want to check your cameras to see who your staff is unsatisfied and very disappointed in this customer service here last time I was shop here and I spent a lot of money on my dog.

    Added a few fish
    Dawnmarie F.

    Went in for dog food, it's one of the only places I can get Iams for older dogs. They always have it which I'm grateful for.... My son picked up some fish for his tank as well. Great selection of fish, many on sale. Staff was very helpful collecting his new finned friends. Be sure to get on the system so you accumulate points. Saved us three dollars. Like getting a free fish. Whahoooo

    Before her first grooming.

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    5 years ago

    Love this place. I pre order and pick up my pet supplies, they put them in my car trunk.

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    Page 2 of 6

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    But not with Nataly, I feel she has a true bond with the dogs and is patient and under standing with them.

    Mentioned in 3 reviews

    Read more highlights

    Downey Dog Grooming Salon & Spa - Shadow after his appointment.

    Downey Dog Grooming Salon & Spa

    (85 reviews)

    I don't even know where to begin--I was genuinely blown away when I saw Isaac after his grooming…read moresession. From his haircut to his nail and oral care, every detail was handled with such precision and care. The transformation was remarkable. He looked clean, refreshed, and so well put together--and on top of that, he smelled incredibly good. Not just a quick "fresh out of the bath" scent, but that lasting, well-groomed, truly clean kind of fragrance that tells you he was cared for properly from start to finish. What stood out even more was how Ricardo handled him. Isaac can be selective and doesn't easily warm up to just anyone, but Ricardo has a natural way with dogs that immediately puts them at ease. There was a clear sense of trust and calm between them, and Isaac cooperated effortlessly throughout the entire process--which, for me, speaks volumes about Ricardo's patience, skill, and genuine connection with the pets he works with. I came in at 4:15 pm with a specific look in mind and showed Ricardo a photo for reference. He didn't just get close--he executed it exactly as I envisioned. The attention to detail, the balance in the cut, and the overall finish were all on point. It's not easy finding someone you fully trust with your fur baby, but this experience made it clear. Ricardo has earned that trust completely. I can confidently say I've found our groomer, and I won't be going anywhere else.

    My puppy had his official first haircut & I was pleased with the outcome. The gentleman had same…read moreday appointments, affordable, out within 2 hours and great communication. Definitely recommend this groomer.

    Royal Spa Mobile Pet Grooming - Rhyse. Looking and smelling FANTASTIC after one hour with Joseph.

    Royal Spa Mobile Pet Grooming

    (41 reviews)

    My family, including my four fur children, was and continues to be displaced by the Eaton fire. My…read morefamily was forced to evacuate in early January and, frankly, it has been a very difficult time dealing with insurance, adjusters, and lawyers, and also trying to find appropriate housing for me, my husband, and our four animals--now three, as we have finally concluded that one we will never see one of our cats again. We lost a great deal of property to recent events and have had to expand a lot of money to replace only those things that we need immediately to get day to day. You would be surprised what you don't miss until it's gone. It has been especially difficult because we have a young male border collie, a nine-year-old rescue, and two cats (now one). The border collie puppy (Rhyse's Pieces) was a handful before the unprecedented destruction of the wind/firestorm so you can imagine how things have gone since. I was able to get our puppy into Petco grooming soon after the evacuation to get all the ash, soot, and particulates out of his coat. However, because my temporary housing situation is not really appropriate for our needs and is not set up for dogs, our puppy got out a few times almost immediately after the wash at Petco and must have jumped into a few dumpsters before returning to me. For the reasons already mentioned, my husband also has had to live separately in order to be within reasonable distance of his work while I am living elsewhere with the dogs. As a result I've had to grapple with the dogs by myself, which has been even more difficult due to my rheumatoid arthritis and other conditions, the symptoms of which have become much more severe due to this stress of our situation. It is really not realistic for me to attempt to bathe the border collie in my current state. The last time my husband and I bathed him, it took us almost an hour just to wash him because of his long double coat, and it took almost two hours to dry him. We are not opposed to doing this ourselves, we just weren't in a position to do on short notice, and Rhyse was incredibly filthy--I mean, truly disgusting and so smelly. I reached out to Joseph at Royal Spa Mobile Pet grooming and explained to him the situation and asked him for an estimate. Not only was Joseph able to accommodate us on very short notice, he offered to give Rhyse a bath free of charge even though they normally charge at least $150 for a dog of Rhyse's size and coat. I did insist on giving him a hefty tip but my family really appreciates his generosity considering the stress and expenses we have been incurring. It is immensely encouraging to us and I am so thankful for businesses like this. Rhyse came out of Joseph's van looking and smelling like flowers. He is so soft, we can't stop snuggling him. Could not recommend this business more.

    Joseph is a great groomer!! He is so great with my pup and…read moredid a wonderful job!! Communication is great and always on time!

    PetSmart - petstore - Updated May 2026

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