They groomed my Rottweiler and they did an amazing job. He came out fresh and clean with short…read morenails, clean smelling breath and fluffy and shiny fur. Job well done!! Price is very reasonable. Highly recommended!!!

We've been with Lisa for several of our dogs now, starting with her mobile business to currently in…read moredowntown Genoa, IL. She is very patient, loving and detail oriented. We give her our VERY highest recommendation.

My first time here and I'm happy to say they exceeded my expectations. I arrived on time but…read moremistakenly on the wrong day, no problem they took my senior Yorkie mix anyway. When I arrived 2 hours later to pick her up she looked relaxed and of course happy to see me. Her groomer listened to all my special requests and groomed her perfectly! Other groomers repeatedly never listened to my requests to not trim her hair so short, she was always too closely buzzed. I will be bringing her back on a regular basis going forward.

Love Yankee Doodle!! They take excellent care of my high maintenance Schnoodle, he always comes…read moreback looking handsome.

Overall customer service!…read more My dog had an appt that had to be rescheduled due to death in the family. Upon rescheduling that appt an emergency knee appt was needed for me at the same time of the rescheduled time. My dog has been with them for a while now andI was asking for them to go to a different location for this one appt. ( three blocks from my home) . When I saw that there was no response I canceled my knee appt to be present for the grooming appt. When I called Bridgette she didn't answer but immediately sent me a text message. Basically letting me know she was unable to go to a different location ( they don't operate that way) that she was canceling my dog appt and that she would no longer be able to service her. I had just called her two minutes prior to her sending the message to say I canceled my knee appt and would be home. I left messages, called numerous times and she never responded back. It's unfortunate but very unethical to run business in this manner. There was no reason to cancel my dog services but she made it clear that she could no longer service her! I don't recommend them because clearly it's all about the dollar bill with them. They lack empathy and don't value their customers in my opinion!

Outstanding Job !! I was a frequent visitor to Petsmart before Covid but now will be rethinking…read morethat option after I saw the great work she did. Petsmart out the door with their Top Coat package and tip always came to $80 bucks or so. I was presented a total bill for $60 for all services which I felt compelled to tip more thanks to price and the quality of job done. I find pricing very reasonable considering they come to you. They could be overcharging during these times but are not. I will plan to setup regular appointments from here on.

Just arrived at 4:05 to get my cat's nails trimmed, doors locked, place is closed. Signage says…read moreopen until 4:30, walk ins welcome. Very disappointed as my cat gets very stressed going anywhere in a carrier. Had a few good experiences before this.

Took our dog in to have a shorter hair, and they butchered her, to include cutting both of her…read moreears. Told me they talked to the wife about a handling fee about her snipping and that was a straight up lie. Overall, yeah, there are better places out there.

Min is a sweetheart and truly does an amazing job! I drive from Algonquin because she is absolutely…read morethe best in the business! My pup is crazy about Min and I guarantee your dog will too!

I've had shelties all of my life, if you're not familiar with shelties they're the mini-lassie…read moredogs. They have long, thick fur and need a good grooming every now and again. I haven't been happy with where I had been taking my dog, so my dad recommended The Pet Pamperer as he had such a good experience with his sheltie. I should add that my dog is a total freak. The sound of running water makes her flip out. So do hair dryers. and tin foil. I used to think it was an auditory thing, until her first fourth of July ( and every one since) where she ran outside to watch the fireworks. Only dog i've ever seen sit down and watch fireworks like she's on shrooms at a Pink Floyd concert. Other groomers have had an issue with her before because she's such a spaz, but my dog came back from the Pet Pamperer looking absolutely wonderful. The dingleberry containment zone has been trimmed back, she looks amazing, and she smells like candy. My *dog* smells like *candy*. TPP is cheaper than all of the other groomers I have taken my dog to, and she does a much better job.

Been coming here a long time , They Always do a great job with our Shih Tzu Bichon , good peopleread more

Took my Golden Retriever for haircut & bath. Haircut was a butcher job. Never going back.read more

Eight years ago when I use this company for training for my German Shepherd, this company was…read moreamazing. After Covid, he needed a refresher and my experience with them was horrible. He did not change it all in his behavior and they kept him in a cage and he rubbed his nose trying to get out so it was raw when I picked him up. I can no longer recommend this company. I don't know what happened. The owner was a great guy and a great trainer, but I don't know what happened to them now.

AVOID THIS PLACE LIKE THE PLAGUE!!!…read more My dog who just turned 2 died under their care after only 5 days. She was enrolled in their board and train program. She died with a temperature of 109!!! A necropsy proved she was in perfect health.

We used to have so many issues when we would board our dog. He is anxious when we leave him. He…read moreused to come home with his ribs showing, would sleep for two straight days, and generally require a vet visit for sickness. Since we have changed to Ann, it is an entirely different experience. I don't have to worry about his health or the expense of a vet visit after picking him up. I also don't need to pay an additional insane amount of money to make sure he gets exercise each day. Ann is the dog whisperer and she truly loves all four legged friends.

So thankful we found Ann! She takes such wonderful care of our girl! Great communication, a safe…read morefun environment, extremely knowledgeable and understanding. We get our girl back happy and healthy. We feel relieved knowing she is in the best hands! Thank you Ann!