I started going to South Coast Smiles about some 3 months ago and do not have anything but positive…read morethings to say. From their front desk to doctor, they all make me feel comforted. I personally have lots of dental anxiety and just being in a dental office makes me nervous, but Dr. Martha and her team have made me feel so much more at ease with each appointment. I had crowns replaced, a root canal and some of my wisdom teeth removed, which I have healed perfectly fine from! Their dental hygienists are also great and super friendly. If you're anxious (or scared) about getting dental work done, I highly recommend this office!

Do not go here! Don't be fooled by the cleanliness and high tech look. They definitely will be nice…read moreto you if you're spending thousands but then ignore you once you complain about something. I asked them to refund me due to failed services. Since what they did sign work. I asked for my dental records and X-ray. I wanted to speak with manager. But she's either "gone" or " busy". They sent me edited and cropped images of my X-rays that didn't show the infection or what they did wrong. Big red flag off the bat. When I emailed back letting them know I want my X-rays not doctored they ignored me. Extremely fake place. They will ignore you and not reply when you try to talk to them about what they did wrong. Letting them know I received "failed services" for my root canal apparently made them upset. Root canal is infected now again. Crown never sat properly and even came off once. When I went back due to the crown falling off, they told me it was just "fixed" but if antibiotics and the crown didn't work I would get a $500 credit to remove the molar. Really? you messed up and you'll pull out my tooth for $500 oh but the credit will make it free? Gee thanks. Now it's infected again After spending thousands. They failed. And now they are ignoring me. Will not return calls or emails. I had to walk in to talk about it and was told by the office manager they were busy and I would have to wait awhile. I had other obligations and don't have time to sit there and be ignored. I just asked them to respond to my emails. She said she would call me. They did not. They were so busy that when I arrived the two dentists and the office manager were just sitting up front with NO patients and sitting on their computers chatting. Another thing my wife never pays for cleaning at her dentist but here for some reason I have a copay even though I'm in network and they told me as such. I've since switched dentists. So now I'll have to let the system work and hope justice prevails. Don't go through the same headache I did. They had their chance to make things right. This is my experience and opinion about this place. Good luck if you decide to go.

Paid my copay for the dental work. It was all that I owed, according to my insurance company. …read more Have been consistently still getting billed from them. It was not a good experience using this dental practice. I will be looking elsewhere.

So I would like to say that the dentist and his patient facing team are fabulous. I've never had a…read moreproblem with my dental work. I truly believe that this location engages in fraudulent billing though so just be very careful to monitor every service and make sure it's billed correctly.

Recently moved to OC and was in search of a new dentist, after having been to the same office for…read moreover 10 years. They were accommodating for new patients, and so kind to our toddler with his first few visits. Dr Lu is friendly, approachable, and knowledgeable with our individual needs. The office is in a brand new medical complex, with plenty of covered parking. Close to the Legacy shopping area and conveniently located. Would highly recommend!

I'm very happy to have found Dr. Lu. He is very patient and willing to explain any of my questions…read morewith easy to understand analogies. Him and his team also take special care to check up on how you're doing. Would recommend!

It's been a good 12years since my last dental visit, and if you're anything like me, dental anxiety…read moreis very real. Finding the right practice changes everything. From the moment I called, Katy set the tone. Mary was welcoming, clear, descriptive, and incredibly patient Walking me through the entire process of becoming a patient and making sure I felt secure before my appointment. Meeting Kath in person was meeting someone that as if I already know! Stepping inside, Lisa took over for initial photos, explaining every single step along the way. Both Lisa and Katy instantly made me feel welcome and at ease, proving right away that this was going to be a positive visit. Next came Natalie, the dental hygienist extraordinaire. Natalie greeted me with unmatched warmth and kindness, explaining every instrument, machine, and each part of the process so there were zero surprises. Her compassion is palpable. Dr Briana Chavez gracefully stepped in to introduce herself- seamlessly executing a professional handoff while still taking the time to shake my hand and outline what was ahead. I met Irene next. Irene made sure I stayed completely comfortable for the rest of my visit. When it was time for Dr Chavez's assessment, she was thorough, attentive, and asked pertinent and caring questions about my overall health and the dental journey that brought me to her chair. Together, we mapped out a collaborative plan of care and future interventions. Everyone in this office has a relax, calm but professional demeanor. They were all incredibly kind and non judgmental. If you've been putting off your dental care, this is the team you want in your corner.

My family has been coming here for years now and we've always trusted Dr. Chavez and felt so safe…read moreunder her care. The facility is very clean and up to date. Her receptionists and hygienists are so kind and friendly; they always feel like family. She also gave me good references for more specialized care like for an orthodontist and an orthodontic surgeon and both times I was very satisfied.

We were a little nervous at first since Bay Dental was assigned to us through our dental group --…read morebut wow, what a home run! From the gentleman who answered our call and got us in quickly, to the kind receptionist who checked us in, to the RDA who took our X-rays -- everyone was friendly, professional, and made us feel comfortable right away. Our exams went smoothly, and the dentist put together a clear plan to take care of a few crowns and other small items. The hygienist and dentist were both excellent -- especially for someone like me who gets a little high-strung when people work on my teeth. The best part was at the very end: the gal who scanned my mouth for my new crown noticed how tense I was and took a few minutes to help me relax. That kind of compassion is rare and so appreciated. Bay Dental truly exceeded our expectations. A professional, caring, and well-trained team that I'd recommend to anyone looking for quality dental care with a personal touch!

Dr. Pearce is amazing. This is the best dental office I have been to in my entire life. Everyone at…read morethis office is amazing, friendly, and efficient. I highly recommend Bay Dental; my teeth have never looked so good or were in such great shape.

My husband and I have been going to Dr. Shireen since 2006-2007. There was a bit of a blip where we…read moredidn't go due to moving and raising our family but we made our teeth priority and went straight back to Shireen's office. From day one, they have been amazing and always looking out for us. Not just our teeth but working around our schedules and spacing things out to financially work with our insurance. And on a personal level, they feel like family! So much love and attention, I highly recommend their services!

My wife and I have been visiting Dr. Shireen for many years for all of our dental needs. Her…read moreentire staff is kind, friendly and very good at what they do. They personalize the care to make sure that you are as comfortable as possible, are excellent at communicating what you need to know and make you feel like you are their only patient. This entire team offers the kind of care I wish I could get everywhere. I only provided 5 stars for this office as it would not allow me to assign any more.

Have been a patient here since 2023, the whole staff is AMAZING!! I have chronic health issues that…read moreresult in much oral health issues, I have so much anxiety on top of it but Dr. Finley and his entire office ALWAYS treat me with so much gentle patience and kindness. Today Anna went above and beyond to answer all my many many questions and moved me one HUGE step forward in not only my overall dental health but in starting the process to restore some confidence I have lost due to my teeth needing restoration. Thank you to Anna, Dr. Finley and staff for always taking care of me. Make your appointment today for your dental check up with the most gentle, beyond kind dental practice I have ever been treated by.

Let me start by saying that my son has been a patient at Bristol Dental & Orthodontics since he was…read morea small child, he's now 16 years old. Over the years, we've trusted this office with his care and have remained loyal patients. Recently, he lost his retainers, so I reached out to inquire about getting replacements. What I experienced in response was honestly shocking and incredibly disappointing. The screenshots below show my correspondence with their office this morning, and the tone was dismissive, cold, and unnecessarily rude. As a long-time patient, I expected at least a basic level of professionalism and courtesy. Instead, I was made to feel like simply asking for clarification of out of pocket cost for replacement retainers was somehow an inconvenience to them. If this is how they treat families who have been with them for years, I would strongly caution anyone considering becoming a new patient. Customer service and communication matter just as much as the dental care itself, and unfortunately this interaction led to them never getting another penny out of me. I'm taking recommendations for a new dentist if you have one. Thanks in advance. FYI - the office manager, Maddie is the one I was corresponding with.

Highly recommend Smiles on Bristol. Very professional and…read morea warm atmosphere to boot! You won't be sorry

Best dentist ever. His teamwork is really friendly and always making you comfortable... and the…read moredoctor super nice and making kids happy

I can't say enough great things about Dr. Randy Fong and his team! Dr. Fong is an amazing dentist…read moreand truly a perfectionist when it comes to his work. He is a biomimetic dentist, and I really appreciate how conservative he is with his treatment. He focuses on preserving as much of your natural tooth as possible rather than recommending unnecessary procedures. The staff is always friendly and professional, and I never have to wait long to be seen. I also love that Dr. Fong takes the time to show you step-by-step what work was completed, so you actually understand what was done and why. I recently had an onlay done, and he did an incredible job. The result looks and feels amazing! You can tell that he takes a lot of pride in his work and pays attention to every detail. I highly recommend Dr. Fong to anyone looking for a skilled, conservative, and genuinely caring dentist!

I went to Dr Fong after my orthodontic treatment to get Bioclear on 2 of my teeth and HIGHLY…read morerecommend him. I had a very tight timeline to get it done after I got my braces off since I was flying in from Northern California, and Dr Fong and his office did everything they could to accommodate for my schedule without compromising any of my comfort or the quality of work. During my appointments Dr Fong was very helpful with all my questions, offered his expertise, and overall made me feel very comfortable with the whole process. Dr. Fong was very detail oriented and helped me pick a perfect color match (you can't even tell which teeth have Bioclear), made sure my bite was good after treatment, and basically gave me the aesthetic I wanted without any interruption to my comfort. The procedure was painless in my opinion and I was able to have dinner with friends about 3 hours after without any issue. Would highly recommend Dr Fong to any of my friends and family!

I have been going to this dental office for over 10 years, and prior to that, I always had a deep…read morefear of going to the dentist. They have completely erased all my fears! Everyone from the front desk to the hygienists and the dentists are so welcoming that it's genuinely a joy to come in for appointments. Thais was my dental hygienist today, and she is amazing. She is always warm and inviting, and she took the time to thoroughly answer my multiple questions regarding my dental health. Thank you ladies always--until our next cleaning!

"I had to go back in for some extra work on a crown, and Dr. Jenny and her team made it such a…read morepleasant experience. Honestly, the best part was how they used my name all the time--it sounds simple, but it made me feel so much more comfortable and not just like another patient in the chair. The office has a great vibe, and Dr. Jenny really knows her stuff. She handled the crown work perfectly and kept me in the loop the whole time. The Dental assistant, Bailey, was extremely professional and I appreciated her kindness. She explained the process of my crown replacement thoroughly. They also made my crown same day so I didn't need to come in another day. If you need a dentist who actually treats you like a human being and does awesome work, definitely check them out!"