Richard at Your Inspection Expert communicated clearly and quickly in each step of the process and…read moreprovided an excellent, full-scope report much faster than expected. Furthermore, he was generous with his time and expertise and made sure we understood everything in his report. Anybody in need of an inspector should make use of his services.

From the owner: You can choose your own inspector. I understand how important a proper inspection is. A home is a…read morelarge investment and I work for you. I have a lot of training and experience. We usually schedule home inspections in less than a week and send out reports within a day. We are thorough. Reports usually have more than 50 pages and 100 photos. Radon Testing & Water Testing

I didn't actually go with this company but I wanted to say that he was very helpful in every…read moremessage. Answered every question very promptly. Just wanted to say thank you

From the owner: "I inspect every home as if my family lives in it!" Tim strives to provide the best inspection and…read morepersonal customer service in North GA. His inspections are custom tailored to meet the needs of each individual client and include an educational walk-through of the home.. He has been certified by InterNACHI and AHIT, and is also a Certified Log Home Inspector. Local, Family, and Veteran owned and operated small business.

I have engaged Pelorus for inspections on two occasions over the past few years and have been…read moreextremely satisfied with their services. Their assessments are consistently thorough and detailed. During my most recent inspection, Charlie Strickland served as the inspector; he demonstrated exceptional attention to detail and identified several critical defects. I highly recommend Pelorus, particularly Charlie, for inspection services.

Beware of Pelorus Upon our arrival to meet the inspector…read more He had already gone through most of the home. We asked how things were and his exact words the home is very clean, No issues from what he could see I ask about specific items and again No issues. It's a really good home. Here is what happened next.... We trusted this company to provide a thorough and professional evaluation of the home prior to purchase, but unfortunately, several serious issues were not identified in their report. Most notably, we discovered a rodent infestation in the attic, which poses both health and structural risks. (Rats & Flying Squirrels)This issue should have been clearly visible and documented during the inspection process. The presence of droppings, signs of nesting, damaged and chewed electrical wires and insulation. No mention in the inspection. We recognized Pelorus is not the expert with regard to rodents but we would expect any basic full home inspection would at least call out what was visible to the eye. There were also several active entry points for Rats, Squirrels, bats and other wild life, that were apparent upon further review by a pest control specialist. And our own eyes. In addition to this, we have identified other hazardous conditions that were not called out in your report: 1. Electrical Panel Risk? The panel was flagged by 2 different licensed electrician as insufficient and not in code due to 1. its history of recalls & a serious fire hazard, due to not having a surge protection or tripping feature. This inevitably will cause the unit to run "hot" and cause a potentially dangerous situation. This was a significant safety concern that should have been noted. 2. Master Bathroom Tub Not Sealed or mounted to Floor. This is very dangerous in that it is easily movable and could cause an accident while attempting to take a bath. This is a basic item that should have been observed and reported. Their reputation to provide "Certified & KnowledgeableInspectors" was not what we received. We trusted that they would stand by their brand & make this right. These oversights caused us considerable inconvenience and unexpected expenses. We trusted & relied on your expertise to assist us in making an informed decision about the property. However, the lack of attention to these critical issues has undermined our confidence in the home that we have purchased. We requested a formal response to the complaint, including an explanation of how these items were missed and what steps their company will take to address this matter. We also asked that they review their inspection procedures to prevent similar oversights in the future. We provided several photos for review. We had planned to make some small non structural changes to the home and then move in.... Well as we got into a few areas this is where these issues became blatant. We invited Roland out to the home to take a look at our concerns, he came out and spent the entire time looking for an opportunity to turn this story around and report us to the city inspector. Roland called me to not apologize for the oversight but to say I see your construction is larger than I expected. Send me a copy of your permit otherwise I will report you to the city. As noted earlier no plans for structural changes. They came out we showed our basic work and permits for replacing plumbing and Electrical only. Roland then sent a letter essentially giving us an opportunity to sign off on receiving $150 refund in exchange to sign off on dropping any further or future claims. Of course we did not agree. I'm not sure how they received 5 rating on google, my guess is folks just don't have time to bother with this fight. It's taken us at least 4-5 months to share our experience. I would definitely not recommend this company.

Josh came out to look at our leaky sky light situation. We discussed some patch work we did several…read moreyears ago and he said we did a really good job. The problem was the sky light was not installed properly and caused leaks. The heat and sun has dried our caulk and cracks have formed. Caulking like we did before would be necessary when new leaks form. We wanted his thoughts and appreciate his honesty. He did not try to sell us something we did not need but explained the situation so we could understand. We look for contractors that are knowledgeable and honest and he rocks. We would highly recommend him.

RRG posted a response to my roofing review addendum. Their latest response: "Let it be known that…read morethe customer told us not to return to their property to address concerns..." completely contradicts their original response: "We did return to address some concerns they voiced as we always do anytime there is an issue." RRG's contradictory statements demonstrate their lack of honesty and integrity. Their inability to maintain a consistent story exposes the unreliability of their claims. I have always said that RRG did return to our property for some repairs after the original job: 7/15 for additional nail sweeping; 7/18 for shingle caulking; 8/6 to reopen the roof, repair broken plywood, replace three lines of shingles, and replace the ridge vent; and 8/22 to replace a damaged gutter. There were other times our salesman, J***, also came to our property for reasons such as gutter measurements. However, the big issue RRG refused to take responsibility for was critical structural repair. A tornado felled a tree directly across the ridge beam, destroying it and requiring repair. This obligation was explicit in the contract; a roof cannot function without solid structural support. Yet, that structural repair was deliberately left unperformed. RRG didn't even pull the required permit. Why? They aren't a fledgling company. RRG's latest response also states they were "ready and willing to correct the issues," but this further contradicts their previous responses: "Customer claims were unsubstantiated and uninformed" "Examples provided are erroneous and do not represent the job accurately... our methods were proper""We did not leave unfinished or substandard work" "This customer will obviously say what they want to put us in a negative light." Again, RRG can't keep their story straight. RRG, incredibly, then went on to state that we remain dissatisfied, which again lacks credibility. The only follow up we received from them was one short text, sent by an RRG employee, referring to the entire debacle as an "oversight." In their latest response, RRG then doubled down, and I quote, "we stand by our actions." That statement should scare the living daylights out of any prospective customers. RRG's tone in their latest post also makes it appear as if they expect thanks and accolades for finally finishing the job. Seriously? This was a job we had to fight for, and it had been fully paid for! The structural repair only got done because we refused to accept substandard work and escalated to the North Carolina Licensing Board for General Contractors. We have every right to our disdain and to post an honest account of how RRG handled our contract.