I was with this agency for around two years and based on other negative reviews, it seems others…read morehave had a similar experience. I had no issue until my Mother passed away and my policy lapsed. Upon attempting to renew, I was met with coldness and "you'll need to pay the policy in full!!" Upon calling Progressive directly I was given a much cheaper rate and payment terms rather than hearing "well, with your payment record, this is all we can offer!" Which is what I heard from the HIG agent. Note to self, deal directly with the company and skip the agents! They are obviously narcissistic and enjoy feeding their own egos. Also, moved my homeowner's to State Farm with a cheaper rate as well! Way to treat your past customers well! Consider looking elsewhere for insurance needs as this company just doesn't actually care about keeping or earning your business!

Worst customer service ever! If i could give it negative stars I would! Harassment coming from the…read moreowner himself! Do not go here!!!! You will thank me later!!! The girls in the office are actually quite friendly but after the horrible experience I received from Billy Henrich I do not wish to ever do business with them. I tried canceling my policy THREE times both on the phone and through email not once did they state to call the carrier or send in documents or anything! He asked what carrier I was moving to and he said "good luck". Then they charged my account over $500 when I called him about it he didn't take my call instead emailed me that I should of sent in documents (again never told me about this) I finally got fed up and called carrier directly and they processed the cancellation with no hesitation. He proceeded to email me lies about the calls we had, saying I got "heated" a couple weeks ago when I had actually just called to ask what the renewal price would be and to tell them I didn't wish to move forward. never have I been disrespectful to them in any way. So many LIES! I am so disappointed in this whole ordeal, specially cause it was directly with the owner, he's so unprofessional needs to get off his high horse.

I write a lot of potential bestsellers, but what I can never come up with are the titles. But this…read moreplace refused to sell me any titles. Weird. If you need a title for a vehicle or for home insurance or anything like that, then they can offer you all kinds of ways to get around your problems. It's pretty cheap as well, and a very useful service to have.

Fantastic services that are incredibly helpful! The level of professionalism is outstanding and…read moretruly impressive. Highly recommended! Thank you !!!

I had State Farm in the past, but left because the agent wasn't giving me the best rates. Years…read morelater I started shopping around again because I was really disappointed with my home insurance company. Then I got a call from Alberto and the rest is history. Fantastic agent that really takes his time to get to know you and your needs. He made sure to get me the best discounts through bundling my 2 cars and home saving me from a headache dealing with the last company. I have faith in State Farm again only because I'm with the right agent this time around. I highly recommend getting quotes from Alberto since he'll work hard to make sure you're taken care of!

Do not use this company. I paid in full and they have done zero work. They do not answer the phone…read moreor respond to texts once they have your money. I am currently trying to get a refund and they are completely dodging me. Avoid at all costs.

Don't walk! Run!!!!!To get your maximum refund today with Mr.Lequinton. He was a great help when it…read morecame to any questions or concerns I had. Him and his team got me the maximum refund in just days time with no hassle! I am so grateful to have a easy tax season with the help from Exquisite Tax! I will be using them from here on out! Thank you Again Mr.Lequinton

Great service in Baytown. Jessica Herbert was very professional she was on time and help me with…read moreall my documents. I would recommend her.

Woah - guess I'm the first review for Cathy. I'm not providing a review for Farmers Insurance…read moreproducts - they may not be right for everyone, but if you've decided to go Farmers, Cathy is about as good an agent as they get. I'm - as cheesy as it sounds - a satisfied customer who likes to recognize quality service where it's provided. Cathy is the best insurance agent I have ever worked with. She is knowledgable, thorough, efficient, incredibly accessible, and proactive. We always get a quick turnaround with a question or an issue. She knows Farmer's products inside and out, is able to offer us very well-thought-out coverage options that match our needs and budget, and knows how to carefully interpret the policies when we need to file a claim. These past weeks, she has been helping us with someone hitting my parked car, busting my headlight and bumper, and driving off without leaving a note (jerk thing to do). She has made the claims and repair process seamless - including arranging for a rental car - even though I was out of state for part of the time. Anyway - just wanted to highlight a bright spot in Farmers Insurance Land.

I had an issue with an claim, and not only did Mr. Phelps call me himself, but he made sure it was…read moretaken care of right away, talking about excellent customer service. I'm so proud to be a part of their firm thank you! thank you!thank you!

Business insurance at it's best. Houston Fame at it's best. I must say tough times call for tough…read moremeasures. Been brand loyal to State Farm for as long as I lived in the US. After Hurricane Harvey hit, Ken and his team were quick to assist me in helping me get my office back up and running. They even helped my friend out when her car was missing. I have never seen such good service in my life especially after a natural disaster.They have turned that sadness on my face into instant smiles for my coworkers and I. I must say they are real professional and understand the needs you have. In California my mum uses car insurance and since arriving in Texas, I have been brand loyal to Ken. When I utilize their services they go straight to the point on what can be done. They left a good impression on what State Farms promises are!

Bianca and her team are hands down the best in Texas!! They are thorough and communicate very…read morewell. Anytime you call in they answer their phone and if they are busy and tell you that they will call you back, they actually call you back. I highly recommend Tax Bee for all your accounting needs.

The friendly neighborhood tax lady has your best interest at heart and is very flexible with her…read moreschedule. You just have to ask. With so many changes in our lives she was able to help us out and get us going in good direction.