And then there were three. The husband and I welcomed Willis, our gorgeous Maltese x Shih Tzu puppy, home in early December. Before and since that time, I have ventured to Petbarn quite a lot. And can I just say, the service is absolutely wonderful! Every. Single. Time.
We have had different sales staff serve us on almost every occasion but they give great advice to a dog novice like me!! They have helped with collars, beds, toys, treats, brushing, bathing, grooming, food, toilet training and car restraints. And they always want to see a picture of the little guy if we haven't brought him with us. Cute!
They also signed us up to their loyalty program which is tracked by your mobile number so it is no drama if you don't have the card with you (which I never do). I wish more places just did it that way. It would save a lot of plastic loyalty cards...
They have a great range of products for all kinds of animals and birds and fish. And easy off street, free parking is a bonus too. Definitely my preferred pet store in Richmond. read more