I'm sorry but y'all need to get new staff because the ones you have are completely rude except the short white girl with red hair she is very nice and respectful I was told by another employee who was really rude that I had to move from one side of the store because I had my 2.9 pound teacup Yorkie with me, mind you she was in a purse I was carrying and apparently dogs weren't allowed on the side with the fish??? I'm speechless I've been shopping here for like 7 years and I NEVER once had an issue like this before!! Idk why my little dog couldn't be over there she didn't explain anything to me but I had to move away! My 2 pound Yorkie wasn't barking growling or nothing she's super quiet and only had her little head peaking out the bag we didn't do anything wrong?!?? I felt as if I was targeted especially since I seen another dog over in that section and no one said anything to her! Is it because she was black like the employee ( who I assume was also black) she gets the pass?!? Her dog was on the floor walking my dog was in my purse doing nothing!!! Idk the employees name but I think she might of been wearing headphones? Also the white guy at the cash register look like he hates his life and has a certain tone when speaking like I'm sorry but everyone has to work to earn money that's just life! I never write Google reviews but I just had too! I'm thinking about calling my lawyer because I feel discriminated! I also might post a video on tiktok, Facebook, and write a Google review about my experience. DO BETTER PET SUPPLIES PLUS I might just go back in today to get their names not that I want to step foot back in there!! Definitely never shopping here again read more

Pedro specifically always goes above and beyond to help us with our pups! Whether it's answering our questions or assisting with a long checkout and all our coupons his patience is never taken for granted! read more

I use to love this place stopped going here cause the manger and assistant manager are nasty bitches, that fucked up my transactions or there was problem everytime, they lost me a $15 coupon credit as a result of their negligence. Amazon is cheaper anyway read more

After dealing with a woman name Jennifer, rude to her staff and customer I will Not shop there. There prices are high and they seem not to know what they talking about. read more

Grooming facilities are great, staff are great, decent prices. Highly recommended. The store provides aprons and shampoo/conditioner if you don't have. read more

Pet Supplies Plus Fishkill - Bathing area. - Pet Stores Near Me - Fishkill, New York

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My first time for the grooming in the back of the store. Melissa was great with my 15 lbs Shitzu. She did a great job and was professional, on time and never put my dog in a cage. She was super careful with Ivy, as she doesn't like the dryer. All in all I will highly recommended her. Place is super clean. They are very accommodating. I will definitely go back. read more

Pet Supplies Plus Fishkill - My sweet Ivy, she looks beautiful Thanks Melissa - Pet Stores Near Me - Fishkill, New York

Love this local pet supply shop. It has all the daily essentials I need, offers regular discounts, and their staff are always helpful and friendly. I also appreciate their self-grooming stations AND their groomers for my pup. read more

This is a great store. Prices are the best. This was my first visit but won't be my last. Jennifer was the associate that greeted me. She was friendly , professional and knowledgeable. They have a huge selection. The store is clean, well stocked and easy to navigate. Highly recommend. read more

This store is my go to for anything for my pets. Great selection, online ordering and delivery, and great sales!

Clean and very helpful The store is very well stocked in orderly nice place to shop for your pup.

Melissa is the best groomer! Everyone in my family brings their pups to her! She's skilled and precise. Our dogs are happy to see her and beautifully groomed when we pick them up. 10 out of 10 recommend!=) you won't be disappointed read more

Such a lifesaver! We have four cats (2 adults and we've recently adopted 2 kittens). I much prefer coming to Pet Supplies Plus over Petco or Petsmart. We would pretty much never go to the latter 2 if Pet Supplies Plus sold our favorite litter (soPhresh scented paper pellet). Otherwise, they offer many of the same features as the bigger box stores: -rewards points -a great variety of products for all kinds of animals -competitive prices and sales and relevant right now: -curbside pick-up Not as ubiquitous as Petsmart/Petco, I feel like this store has more of a locally-owned feel (looks like at least half of their 400 shops nationwide are individually owned/operated). I'd be a lot happier to shop here if they didn't sell live animals. Just putting that out there. Finally, their staff is exceptionally kind and helpful, much more so than I have historically encountered in the big box stores. read more

After speaking with multiple previous employees of this establishment, it's honestly pathetic they're still in business. Five minutes into speaking with the store manager here will have your head hurting. She's not only illiterate, but lacks basic social skills needed in order to grow. She has literally looked the same and acted the same in the entire 3 years I've seen her working here. I have called corporate, spoken to numerous other customers, and nothing has been done. I don't know if she dropped out of school and lied on her resume, but that woman knows just as much as the fish in those filthy tanks. It's not just her, however she is the one running this business, so I feel it's only necessary to highlight that. I'll always choose Yorktown heights over this place. The 16 year olds at the register seem to have more life experience than her. read more

Although I no longer have pets; I have plants. I needed gravel for drainage in the pots and create a humid atmosphere for those plants that need it. When i did, they have a variety of pets, pet supplies, pet foods and needs. It's not just for cats and dogs. They carry aquariums, and to me more exotic pets. They do grooming. What I did notice, is here people are actually keeping a social distances and common sense. read more

​ excellent customer service every time I'm there staff is very friendly very helpful always welcoming and always open to answer your questions read more

Most of the employees are very nice and always willing to help. My one major complaint is that I don't understand why I have to wait one to two months for a grooming. This is ridiculous and more employees for grooming is necessary. read more

never paid so little and received so much! Finding Bogo sales these days are nil to none. To maintain our loved pets health and happiness is becoming more and more difficult. This was such a great treat for them and us! read more

Grooming ,,,, wonderful service although I saw some bad reviews on google, that obviously was not Celyn who groomed my 38 pd hound mix Harlow today . Harlow was smiling when I picked her up and wanted to go back in the gate to Cekyn . I will be going back with my other dog also . They have some spa packages too and they cut or file the nails . I highly recommend read more

Staff is friendly and helpful. They assisted me on the phone and in person. Great store to go to for any of your dog's needs.

Helpful and lovely staff. They are the only store that gets in fresh worms for my bearded dragon. I get my doggie treats here too.

I love coming here for all of my pup's needs. They have toys, supplies and a large variety of food, including a special dog food for my dog's dietary needs. They also often send out coupons so get on their email list ASAP! They also hold small events every so often where they give out lots of samples and goodies for your pet. The employees are also clearly animal lovers and welcome visits from your furry friends. read more

I have been here twice, both times for the same product the Blue Canine Stew series. I have been to several pet stores (larger ones) closer to Albany that did not carry this brand. Oddly enough, it is the only wet food brand that my older dog will eat. They were well stocked both times and I bought over a case. In addition, the second time I showed up minutes before they were supposed to close, and both staff members were totally ok with me coming in and grabbing what I needed. They were friendly and helpful throughout my time in the shop. They have a membership that is worth joining, but I really don't live in the area so not essential for me. The shop was clean, and had supplies for birds, fish, reptiles, and cats as well. read more

Everyone was friendly and helpful. They even remembered my dogs birthday with a free $5.00 toy .

A good place to go for pet needs. Pleasant customer service. Store is a good clean environment. Close to home no long distance ride. Reasonablely priced and good selection on what your looking for. They offer many different types of products and service. read more

Super easy to access, parking is plentiful. They have curbside pick up and their staff is always pleasant. They are a bit expensive but the convenience aspect makes up for it and I am part of their rewards program so that is nice. I have only shopped for Cats and they always have a great selection. Overall I would recommend it for all your read more

This store is terrific! Love everything about it from the service, staff and products at a great price. The staff is extremely knowledgeable about the animals for sale .We use the dog wash station which is always very clean and convenient. We have a large dog so its perfect to bring her here and makes it very easy to wash her. We bought everything from fish, tortoise, treats, food and other pet products and have been 100 percent satisfied. I would recommend this place to anyone. read more

They have a great selection dog food and toys. The staff is lovely and always willing to help.

That is great that you are trying to maintain a clean store, but you need to make sure that your employees are taken care of with the proper attire when handling all of these droppings. Who knows what kind of zoonotic diseases can come from exposure to rodent feces. Calling will not be necessary. That's all I have to say. read more

I have been shopping here for a couple of years now which is why this store is getting stars at all. This has been a reliable pet store for my aquariums and the only one I trusted in the area until now. I dont want to get anyone in trouble but I do want to draw attention to the recent ill treatment of the pet fish in this store. A couple of months ago I got mystery snails from this store, they were healthy and lively. They even brought bladder snail pests with them. I have spent days and nights clearing my 2 tanks of bladder snails. They have about 1000 babies at a time because there are so many reproducing at once. I kept the mystery snails, cleaned them and transferred them to a new tank. (I am still working on the bladder snail problem so that I don't lose all of my fish). This isn't even the reason I'm writing this review. I called this store last week asking if they had assassin snails, a female employee who did not name herself said that they did not. I came in anyway to see what they had in stock since they just started selling fish again (probably because of the bladder snail infestations). Assassin snails will kill and eat any other snail in a tank, which is why they are named as such. As I'm pondering the fish I see that the assassin snails are in the same tank as the nerite snails! So I'm half excited, half mortified seeing that they had them but the nerite snails shells were already damaged probably from assassin snails attacking it. There was a young man that I told about it and he hinted that the other workers and the girl I spoke to on the phone don't pay much attention. This young man has helped me many times and is quite knowledgeable. I got the assassin snails and they are swiftly taking care of my bladder snails. I also got a betta fish. But wait! There's more. I then went there yesterday because I got myself a 30 gallon tank and I wanted to add in some rabbit snails. I ended up buying tetras and a guppy as well. The customer service wasn't great. I was told the store was closing in 30 mins and kind of treated like a nuisance. There were 3 or 4 girls on staff with only one trying to juggle the people who needed fish while the others were laughing in the back about guinea pigs fighting with one another. I've never been more disgusted. The girl asked for help and another girl came and grabbed me my tetras angrily. She did not give me the option of choosing the fish. I felt like a bother so I figured she knew what she was doing and I never had a problem besides the bladder snails at this store. I've never encountered disease. Long story short not even 24 hours later these tetras have infected my 30 gallon with clamaris or velvet disease and I now have to empty my aquarium, get a holding tank for the snails and completely recreate the ecosystem. Then I go and check on my betta, same coloration and dead. DO NOT GO HERE UNTIL MANAGEMENT ADDRESSES THESE PROBLEMS. ALWAYS SAD TO SEE A GREAT PET STORE GO BAD IF YOU NEED RELIABLE FISH GO TO PET GOODS INSTEAD. read more

I am a fan of this place because they carry my dogs favorite treats and are nearby my home so i always have a reminder before getting there. Staff is friendly as well as helpful. I do recommend if you are in the area to give it a go. read more

Theres an older man there on weekdays, a wealth of knowledge. Always willing to go the extra mile and suggest food and treats for my pets.

Stopped by today to pick up some cat food. This was my first time coming to this store, and I did not know where to go. One of the workers kindly greeted me and asked if I needed help. I told him I needed some cat food and he walked me to the aisle to show me all of the different brands. He told me he has a cat that he started feeding the Redford Naturals brand to and he highly recommend it to me. After, he walked me over to the register and rang me up. He offered to carry my items to the car, but I declined. I asked him for his name because I wanted to write a review for his excellent service. His name is Tyrone. He was very friendly and helpful. You have a great worker! read more

We'd shopped here for years: litter, food, collars, tags, heating pads, beds, toys... We were thrilled when they collected supplies to help shelters after Hurricane Katrina. And the employees have always been kind. However, an employee told us that when the power outage happened last winter for several days that "all the animals we sell out of the back froze to death." I'd known they sold fish, but I never had even known they sold other animals! I avoided the place after that, buying online and elsewhere, but recently had conveniently put the "frozen animal" story out of my head, and went there for litter out of desperation. Apparently, it was not just a story. The temperature has just dropped, and the aisles at Pet Supplies Plus are crammed with rabbits, gerbils, hamsters, etc. in cages, with kids sticking their fingers through cages and people bumping them with their carts. I won't support a store that buys animals from breeders and sells them, instead of urging people to adopt from shelters. It's just icing on the cake that there isn't even a safe space for those animals to be while in the store! read more

Went here to pick up a few things for my pet rabbit. When I approached the register the female cashier scanned my items and than proceeded to try to scan my present non expired coupon that would not scan on my phone as a large line started forming behind me. I than read her the promo code from my phone and it took her way too long to type it in like she was on drugs or something! She than grabbed my phone out of my hand to hold the phone and re type the promo code on her own. I than caused a scene and the "manager" came over to manually honor my coupon. I don't understand how hard it is to honor a coupon the first time after not able to scan it. This store is SO OVER priced inventory is ALWAYS LOW and does not honor lower competitor prices like pet co or pet goods does. I will go out of my way to have a better shopping/costumer service experience next time. read more

I'm very disappointed with this store. It was a complete mess I couldn't even find my dogs food and when I asked the assistant manager for help he was extremely incompetent and unknowledgeable about anything comparable. I then asked another worker in the store Dan for help and he was amazing and so very helpful! He knew what I was looking for and pointed me in the right direction. It's unfortunate that an assistant manager can't do his job!!! read more

I hardly write reviews anymore but wanted to say that this store and its employees are wonderful. I ran out of orchard grass and my shipment was delayed so I called this store. They have a great selection of small pet food including orchard grass, timothy hay and other grasses. They put two big bags of orchard grass (the only thing my bunny will eat) on the side for me and I was able to drive over and pay for it all without a hassle. I noticed that they do curbside pickup, too. The whole store is neat and tidy and employees seem dedicated to keeping things safe and clean. This is the second time I have called them in an emergency situation and the second time they were able to get me what I needed without a problem. I would recommend them to anyone in the area. read more

Took my 3 yr old chihuahua for a nail trim yesterday, as I have done numerous times in the past. I knew not to stand where she could see me, so I meandered through the store waiting for her. After @ 15 min. I went back to see how they were doing and he was still working on her 1st foot!! Gave them a little longer and when I went back this time, he was standing there, clippers in 1 hand and the other hand stuck out saying, "give me your paw"!!!! WHAT??? Some dogs may know that but this one doesn't and why would you think they would give it to you anyway??? I asked if he needed me to help and he said yes. I went in a cuddled my dog who was shaking like a leaf. I picked her up and cuddled her while he trimmed 1 of the back feet....he let go of that foot and picked up the other and said, "oh my, she just..." I said peed? I didn't like the idea, but would have understood...."no, she's bleeding." WHAT??? He'd cut the nail too short and it was bleeding. I asked if had styptic powder and he turned to see what was on the table, moving bottles, jars, etc. and finally found some....he tried using a cotton ball to dab some in, but that didn't work too well, so he switched to a tissue.."ok, under control" and went back to the other 2 feet he hadn't completed yet. It was then I saw a book open on the table next to him with the instructions on how to trim nails and a diagram showing the nail and where not to cut!!! WHAT???? THEN he fesses up and tells me the entire grooming crew quit as a group and this was his 1st day! He'd only groomed 2 other dogs that day - this was 3:30 in the afternoon!!! If I had known all this, I never would have let him start to trim her nails! We were finally done and started to leave when another employee noticed that we were leaving a trail of blood where Chloe (my dog) stepped....yup, pouring out of her AND now this employee also notices the front of my winter coat is soaked with her blood!!!!! Controlled??? I don't guess so! He finally stuck her foot in the tub of styptic powder only to discover IT WAS THE WRONG FOOT!!!!! He stuck the other foot in, I held a wad of tissue I had in my pocket over her foot long enough for my daughter to pay the bill (which we shouldn't have) and get us home - when we got home, we soaked her foot, got the bleeding under control; treated and washed my winter jacket that is destined for the trash pail because the blood won't come out! The bleeding did stop and we examined it carefully and there is hardly any nail left there....taking about cut to the quick!!!!! After examining the other feet, he barely cut anything off them. DO NOT GO THERE FOR GROOMING!!! I have many questions, the first of which are why did the grooming crew quit all together??? There must have been some good reason!!! Who's going to buy me a new winter jacket??? Obviously, me, but......shouldn't it be them??? Never again will I do any business at that store!!!! (I had to select a star to post this review, but the whole experience was minus 10 stars in my book!) read more

Great service and very knowledgeable the manager went above and beyond to help me find the right food and supplies for my Yorkie Bailey. I love the great service and expertise And the wonderful interest they took in my fur baby Bailey. read more

Don't try to work there . My son filled out an application , had a interview . Then was told a bull s..t story about needing help at 4 am for deliveries read more

Great place to shop for my pets- great prices, friendly staff and always stocked on the shelves They also price match any store I don't have to shop anywhere else read more