Wish I could give them six stars. I recently lost my pet soul mate of 11 years. Dan was so good and respectful when he picked up my dog, Oliver and the young women at the store was so sweet and sympatric. She even stayed late so I could pick up Oliver after he had been cremated. Then they sent a card expressing their sympathy. They understand this isn't just a dog it was part of your family. They made the whole process a little easier to deal with. read more