Normally I don't take the time to write Reviews, but this has been getting on my nerves so much I just have to let it loose.
After having moved to Ireland I started off with AIB. This was a horrible experience in terms of Fees. AIB just charges ridiculous fees for every thing. Simply put you pay fees on almost every transaction...
So I Switched to Permanent TSB. Which was said to be FEEless.
However.. as it turns out... Permanent TSB charges you 10 euros for Every transaction that can not be completed. So if you have just 1 cent too little on your account, rather than going to a negative balance and being charged interest over that (of normally around 10 to 15% abroad) you get a 10 euro charge.. which is amounts to ridiculous amounts if, like me, you're a person that doesn't keep big amounts of money on his current account (which I'm not forced to do)
But worst of all.... WORST of all is the HORRIBLE Online experience.
Open24. They call it Internet banking, but it's simply the most outdated ONline banking experience I've ever had.
In Netherlands we had better online banking than this 10 years ago...
You cannot see your own bank account number.
You can't see your pending transactions.
You cannot search in your statements without having to request them first and get some kind of Code...
Basically you can't do anything except see your balance and the last 10 completed transactions.
It's got an overly complicated Login system that is unrelated to your bankaccount number, resulting in me having to remember 4 different numbers to be able to use the online banking. There is no security Token involved... and worst of all... this is all done to make things save, however if you are logged in you can basically do whatever you like without further verification.
Irish banking isn't very good, but this is just the worst. I don't understand how people accept this ridiculous level of service.
Only reason I didn't give it the lowest score is because all Irish banks are pretty bad in terms of Fees and Online banking. read more