This little shop is quite neat. They've got imported souvenir crystals which can be personalised. Very pretty! They also stock an assortment of gifts suitable for kids and women. They have a display table showcasing the crystal souvenirs and they look so beautiful and elegant. It really makes for a good decoration around the home or as a gift for someone. It's similar to Swarovski but without the huge price-tag. They've got other products which are quite random but suitable for children, including a funky designed laundry bin. I would say the nature of this shop is a mixture of imported Asian crafts and products.
I think the location of this store is all wrong. It is located on the 4th level near the cinemas and next to an internet cafe. It should be located closer to a Kikki K or other gift stores so they can get the drive of people to their store. What I think happens here, is people walk straight past it as they enter the Westfield, knowing they can always come back, but by the time they've come back, it's only to exit as they've already bought the gifts in the lower levels.
Customer service here is okay. They are nice and allow you to have a long browse in their shop. Be care while walking through as it does have breakables on display. So mind your bags, body and children- if you have any. read more