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Pep Boys

1.9 (148 reviews)
Closed 8:00 am - 7:00 pm
Updated 3 weeks ago

Services - Pep Boys

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

18 More Services

Fuel system cleaning

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Auto battery and fluid recycling

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Pep Boys Photos

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Recommended Reviews - Pep Boys

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Reviews With Photos

Engine Light on after service

Wouldn't recommend first time at pep boys had my car for 3+ hours and ordered the wrong part gave then grace for it to only then have my vehicle returned back to me with an engine light. Was told by the mechanic that it was nothing to worry about only for my car to enter limp mode a couple miles away from my house. Told them about the issue and was told I would have to pay for the tow even thought they had caused the issue. Had to spend almost a thousand to fix a problem they had caused with another mechanic. Please do not let them touch the engine compartment of your car.

Crazy lights came in
John C.

I had a great experience at this Pep Boys location! Z treated me like family and figured out the crazy problem with my van! It was the wiring that got messed up by rodents. What a great team to solve any problem and leave you feeling good!

Nessa R.

First it's 8:12 p.m. as I write this and I'm sitting in the Lobby with others. I'm not the only one waiting on my car. This is actually a good comment because if they close at 8:00 p.m. each of them could have clocked out and been on their way home to their families. But they are still working hard. I got here at 7:40 p.m. they close at 8:00 p.m. they could have said I needed to leave the key and come in the a.m. but they didn't. Jose and his team agreed to help me. I'm beyond relieved that they gave me grace. PepBoys your team in the service department is amazing! I'm so grateful for them! Thanks to all of you. I know there are bad reviews but it's true that someone will take more time and energy to write a bad review verses a good one. Glad I'm Elite and glad my review will be at Top. These guys are awesome. Nothing but amazing service for me.

Dan A.

My rating is base on the cuatomer service at the service front desk.. So i went in there today to buy a brake lamb and i was help very fast and the whole thing was very nice and fast. The store was very clean and totally loaded with all car stuff which i find very useful.. The problem was when i went to the service dest to get it installed i had to wait 20 minutes before anyone could notice me. The guy was speaking in spanish and joking and customer are waiting. After 20 minutes he saidnits gonna take 2hrs to get it fix because everybody was busy. Are you kidding me?? 2 hrs just to chamge a lamb???? So i ened ended up leaving and doing it myself. Worse customer service ever.

You can seriously see the lack of pride. Didn't clean my new tire and left off my caps!!

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5 months ago

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6 months ago

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1 year ago

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3 months ago

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1 year ago

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5 months ago

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1 year ago

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4 years ago

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2 years ago

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2 years ago

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3 years ago

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11 months ago

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2 years ago

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2 years ago

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2 years ago

They do a great job with diagnostics, which is reasonably priced. It's their service that's a bit pricey.

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2 years ago

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3 years ago

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7 years ago

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Pep B.

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3 years ago

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5 years ago

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5 years ago

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3 years ago

0 stars!!! I had an appointment and show up early. They will not honor it. Don't come to these liars.

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8 years ago

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Pep B.

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4 years ago

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7 years ago

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3 years ago

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4 years ago

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7 years ago

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3 years ago

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5 years ago

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6 years ago

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7 years ago

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3 years ago

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6 years ago

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17 years ago

Helpful 5
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7 years ago

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Pep B.

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13 years ago

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3 years ago

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6 years ago

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5 years ago

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Pep Boys Reviews in Other Languages

Ask the Community - Pep Boys

Review Highlights - Pep Boys

I went to get some new tires and a kind employee his name is Damani Nickens helped me get tires for my car.

Mentioned in 2 reviews

Read more highlights

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Ayala Roadside Assistance - Tires installed, all within 12 hours of my first call to this shop.

Ayala Roadside Assistance

(39 reviews)

I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

Lains Auto Services

Lains Auto Services

(62 reviews)

The one thing that gives me extreme anxiety is my vehicle. I'm always hyper-sensitive when it comes…read moreto noises that my vehicle makes and just in general when it comes to my vehicle. When moving to the state of Maryland I had no idea what the process was for vehicle inspection...honestly, I still don't understand it even though I just went through it. Me, all anxiety ridden, procrastinated until the point where my vehicle was out of date with the inspection/registration. Honestly, I still have my Pennsylvania state inspection sticker on my windshield and it threw me for a loop. According to PA my vehicle was still in good legal standing there until August, it didn't click until now that I needed to get it in legal standing in Maryland. I finally bit the bullet and did a search of garages that would do the inspection near me and with the help of Yelp I found a highly rated, locally and family owned garage nearby. Before coming I called ahead, left a message with what I was looking for, and waited for a call back. When I got a call back from them I got all the information I needed and asked about how long it would take and cost. Brian was amazing. He was upfront with me on every aspect of what to expect. Luckily for me, if I had my vehicle there soon I would be able to have my vehicle inspected and ready to go around lunchtime. When I showed up at the establishment Brian was there to greet me. He did my intake and answered all my questions. I'm sure he could tell I was anxious. I went about the rest of my morning and when lunchtime rolled around, and I literally stepped away from my computer I got a message that my vehicle passed the inspection and was ready to pick up. He even told me that my oil was low and he would top it off for me if I'd like. I said please do. When I got back to the establishment all I had to do was pay and be on my way. However, I had more questions and they were happy to answer my multitude of questions. I had such a great experience here that they surely gained a customer out of me for as long as I live in this area. I liked how upfront they were here. They told me everything I needed to hear and not what they wanted to tell me. Such a true business.

My daughter took her car here and was charged $150 just to look at it. She was taken advantage of…read morebecause she is a young woman. We saw some good reviews on this place, but those must be the old ones or ones written by friends. I would look for another shop. The search for truth is tough enough, but the search for a good, honest mechanic is more difficult.

Pep Boys - autorepair - Updated May 2026

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