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PeoplesBank Banking Center, VideoBankerITM & ATM

3.0 (2 reviews)
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Services - PeoplesBank Banking Center, VideoBankerITM & ATM

Personal banking

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7 years ago

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Pioneer Valley Credit Union - Pioneer Valley Credit Union collected warm clothing donations for local children

Pioneer Valley Credit Union

(3 reviews)

I'd like to begin with giving a heartfelt, and genuine Thank You of appreciation to both Olivia…read moreand Antonio of the Pioneer Valley Postal Credit Union branch in Springfield Massachusetts. I've never felt so compelled to address " yelp " or any other online service sites before this point , so this is my first experience.. Long story short..I recently incurred a life changing event, I've worked very hard in avoiding. But due to circumstances above and beyond my control i did unfortunately become a victim of. I didn't know where to start or begin, all i knew was that my integrity as well as financial standing was placed in jeopardy.. Currently our climate doesn't really afford us the ability to connect to with one-on-one customer service agents who have the time to listen much less the time to humanely connect and relate. I was blessed to experience different..Because of Olivia and Antonio , i was and am enabled to garner the energy and strength to see my fight ( and probably for so many other's ) untill the end. Sincere Thank You's go out to Olivia and Antonio.. Keep making your positive impacts /footprints in the immediate community and beyond. Trust me you may never know who's life your saving and /or repairing , keep making the world a MUCH better place. Simply by your unselfish ways and ability to care dictates and makes it clear who you really are.

Great service. Very friendly and accommodating. Small town feel and they know many customers by…read morename. Free notary service for their members which we used today. They didn't mind providing witnesses who signed and notarized like 50 pages of documents. Have great loan rates. Based on their clientele I would think they'd have more locations or at least more ATMs. If they want to stay small they should at least offer ATM fee refunds because the closest PVCU ATM to us is about 7 miles away which is not convenient.

New Valley Bank & Trust

New Valley Bank & Trust

(1 review)

Its important to update... when I opened my account I mentioned that I am only in Springfield a few…read moretimes a month for business. This wouldve been the perfect opportunity for the manager to tell me about shared branch ATM services such as cash deposits via Fiserv's Accel network. This means that another bank's ATM's can receive my deposit and its credited to my New Valley account as long as I'm using an ATM that's within the Accel network. There was zero mention of this extremely useful function at the time of account opening. I am disappointed as its an ability that actually serves me very well. I figured it out on my own by researching this network that I had previously never heard of. They still get 5 stars but I hope new customers are presented with this info.

From the owner: New Valley Bank provides person-to-person banking services for the people and small businesses that…read moremake our Massachusetts communities thrive. We serve, reinvest, and make all finance & banking decisions in Western Massachusetts and that’s how it’ll stay. As your community banking leaders, we never settle for anything less than perfect financial solutions for you or your business. New Valley Bank offers the best online banking services to provide you with personal checking & savings or even that small business loan to make your dreams, a reality. If you live near Springfield, MA and are looking for the best community banking institution, look no further than New Valley Bank and our financial solutions to help you or your business!

Bank of America Financial Center - Storefront

Bank of America Financial Center

(4 reviews)

I received a letter encouraging me to apply for their credit card, which I did and was originally…read morethrilled when I was approved because the card had a lower interest rate than the card I had for the last couple of years. I got my card, put it in my purse, and was saving it for my dog's vet appointment because he has some bad teeth and I am on a fixed income and rely heavily on my credit for things such as this. I got a letter last weekend but because I was sick, as I often am as I have Crohn's Disease, I set it aside thinking it was my statement because I got my first one last month at this time. I got a second letter today so I opened it only to have it ask me for my fraud report. I originally thought it was a scam and opened the letter from last weekend only to have it say my account was suspended for suspicious activity. The addresses were two different addresses and I was suspicious because I had not even used my card. I called the number on the back of the card and after 2 hours I finally got a real person who told me that there wasn't any activity on my card but that because I had used their letter to call in and apply they had wanted to verify information and that because I didn't get back to them they shut my account. I live in a cold state where people often go south for the winter. I asked, "what would have happened if I had been on vacation and just didn't receive that letter and didn't find out until I had an emergency and had to use my card." He said, "we have had that happen but there is nothing we can do once your account has been closed." Mind you I was always taught that responsible people only use credit cards when they need to. And I never made one charge on this card. If you can't trust a credit card to actually be there when you need it and get told, "oh well, you can always reapply," in the middle of an emergency what good is that card going to do for you? I now have to wait for their fraud department to remove all the points from my credit report before I can even apply with another credit card company or risk getting a higher interest rate because just have the card and having my credit run by them made my credit drop from bad to good rating because I only recently started using credit and now have to reschedule my appointments for my dog and hope his tooth doesn't get infected again while I wait for them to clear up this mess. I will never do business with this bank I will tell everyone of how my dog now has to suffer because I ever made the mistake of getting a card with them.

I don't qualify for any auto loans or home loan programs, regardless of improvements i've made with…read moremy credit score or income. I am a single unmarried male and i earn under $24K a year. Federal Mortgage guidelines only require applicants to demonstrate employment and/or residency for the past 90 days. Anything above that is just your bank pulling numbers. As a low-income minority i feel all B/A wants to do is to take my money from me and lend it to richer people.

PeoplesBank Banking Center, VideoBankerITM & ATM - banks - Updated May 2026

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