Elite is gone and ATO is awesome 5 stars all the way. ATO took over the building Elite was in and…read moreATO hasnt changed good people quality people with quality builds.

I would not recommend. Took my 4runner in for an estimate to replace a 3" lift. Got the estimate…read moreand they identified other issues with the vehicle. I told them I would take it to my mechanic to look over the additional items they found and bring it back for the lift install. Charged me a $165 diagnostic fee that they told me would be applied to the job when I brought it back. After ordering the parts from them I wanted to review what I owed for the job before the installation started. They then told me the $165 diagnostic fee would NOT apply to the job. ARE YOU KIDDING ME? They want another $1150 for an alignment and to swap out control arms and front/rear shocks. INSANE!!!!! If you add the $165 diagnostic fee back in that is $1350. Oh yeah, don't forget the additional $100 shop charge. So now we are up to $1450. As my late father would say, "They are crooks." To date I'm out $1749.77 (includes part cost, $165 diagnostic fee, 3% credit card fee, and tax) for a Rough Country lift and a set of Icon control arms. I could have purchased the parts online for $1246.33 with tax and shipping included. Cancelled my installation with them. They are not getting a penny more from me. In hindsight, I should have tried to cancel the parts order too. Took my parts and will install myself or go to another shop. When I went to pick up my parts they wanted to charge me $185 tax. 10% tax on my parts is $140.00. They had some added bogus shop fee in with the tax. They ended up correcting it after I pointed it out. Shop around as their labor rate is $150/hr and there are shops in Birmingham with much less labor rates. Also took them 2 weeks to get parts that were in stock everywhere online. They also tried to give me some parts that had been on the shelf for a very long time and where opened. Box was covered in caked on dust and the label was very faded. Rough Country sticker in the box was yellow and faded. These parts were clearly old stock. They denied it. They ended up ordering all new parts, so they deserve a cookie for that. I was warned that they are very expensive but did not shop around. Don't make the same mistake I made. If you get work done at this shop you are getting taken to the cleaners on labor. I would also be concerned if they are using old stock parts as well. I realize running a business is expensive these days and labor rates are up but when you tell a customer that the diagnostic fee will be deducted from the cost of the job and you back track it will piss people off. They are already charging a premium and then pull a stunt like that. I'm fed up with stuff like this. I will take my business elsewhere.

Driver of empty tow truck was stopped at a red light sticking partway into a busy intersection and…read moreinsisted I had to back up for their convenience when I pulled up behind to wait for the light too. I am disabled, drive a 2012 model without a backup camera, and cannot safely look behind me to back up in traffic, and I told the driver that. He called the sheriff with my encouragement, who was helpful in resolving the situation. This company's tow drivers have no consideration for a disabled senior driver!

Don't recommend, literally left my car scratched and took bumper off just because he said it was…read morehard to put on truck. Also said 1 price on phone and charged me even more and wanted tip. like what

My car all the sudden wouldn't start. I was stranded in the Publix parking lot. They took great…read morecare in picking up my car and towing it to my dealership. I would highly recommend them.

Fast service, good price. experienced in handling high-end vehsread more

Weil Wrecker was extremely helpful when I called regarding a vehicle I needed to locate. There was…read moreconstruction with roadwork signs that led me to believe I could not get to the lot they directed me to. Stopped by this location for clarification and they happily assisted me. Once I arrived to the correct location, the young lady working the window got me squared away and a gentleman led me through the gate and to the vehicle. Quick, easy, helpful, friendly.

Terrible service. Originally told 30-45 minutes. Waited over two hours and never received a call…read morethat someone was coming. I was only informed "someone was coming" after calling to cancel the tow. Choose anyone else. Dispatch treated me like I was an inconvenience. Avoid this company at all cost.

The best experience I've ever had with auto related issues. Bianca and staff were always friendly,…read moreaccommodating, and timely. I did not have one problem with this place and would even be willing to pay extra for this service in the future because I know that I can trust them. Great people and they always have your best interest in mind.

My grandfather owned a dealership my whole life (I'm 30) up until 3 yrs ago when he sold it for…read moreretirement. My father managed the parts department there up until 2 years ago (because the new owners were crooks & he couldn't stand to work with them any longer). Since, my sister bought a car from Adamson & was very happy with her experience. So in December, I decided I'd start getting my oil changes there. I work @ UAB so it was convenient around my work hrs. My 1st experience was great! The guy that took care of me made sure the guy that drives the shuttle got me to work by 7:30. I picked up my car & paid leaving as a happy customer. My 2nd experience wasn't so great. I decided I'd get my tires rotated as well. A different man took my order & I went inside to sign up for the shuttle service. That same man comes in & openly complains about how several people are out with the flu & says "this is just going to be a great day" in an annoyed, sarcastic tone. As I'm signing up for the shuttle, the guy that drives said, "shuttle rides don't start until 8". To that I responded, "The guy that was here last time made sure I was at UAB in time to clock in & you were the one that drove me". He said, "that should be fine as long as a lot of people don't sign up", & then after asking if I should walk 15 minutes later, he finally drove me (10 minutes after asking). Mind you, I didn't have that problem at all the 1st time. As I'm working I get a call from them saying "Ma'am when we were rotating your tires we noticed that they are in big need of changing. Can we put on new tires for you?" He didn't expect me to not be naïve & mindlessly say yes (being a single young female). I asked, "How much would that be" & he said, "Oh uh...$1,600". I said, "Absolutely not!" & instead, took my car to a place in my hometown & got 4 top brand, brand new for $950. Last week I decided to give them another shot thinking if that guy was there that served me the 1st time, it should be okay. I saw him, but was served by a man I hadn't seen before. I ordered an oil change & tire rotation. I avoided the hassle of the shuttle & made the 15 min walk to work. I got a call from a female saying "when we were rotating your tires we noticed a nail in one of them & if we took it out the hole would be too big to patch, can we replace that tire?" I, of course, said no & to that she said, "okay well we can't rotate your tires then". I told her that was fine. But I thought the whole thing was strange because I hadn't once received a "low tire pressure" warning. When I went to pick up my car I noticed on their write up they documented the nail. So I took my car to my parents so dad & his friend could look. NO NAIL! I tried calling the following day to speak with the manager, & the lady that I spoke with was rude, & on top of that, REFUSED to give me her name. Apparently, they don't have a general manager, they just have a manager per department. I wanted to be fair thinking maybe the head guy didn't know about his workers, but if it's the manager of the parts department, they know, which is why I'm turning here. I don't think it's fair to try to screw people over to get more money, my grandfather didn't run his business that way. & the best thing I can do is caution other people from going. At least to the parts department.

I Found this shop by way of a gps malfunction! I walk in…read morethinking they are another name shop and ask about an estimate that they happily provided free of charge. So I'm talking with a very attractive woman named Jackie about the process of my repair needs and a gentleman who is also speaking with me comes outside to have a look at the damage from the storm to my tri fold cover. Little did I know I was speaking to the owner himself. A very humble down to earth good hearted man whom like myself love vintage cars. As we were talking about the repair and vintage cars I ended up getting an impromptu tour to his ENORMOUS facility that was beyond impressive! I mean this place has everything!! All of his staff are professional and very seasoned in their craft. I'm very particular about who I allow to fix my vehicle and Hwy 280 paint and body has earned my business! Tim's exact words to me were " if I'm going to repair a car I'm gonna repair it right the first time "! If you want it done right take it to Hwy 280 paint and body!!

We've used 280 Paint and Body in the past without issues, but this recent experience was…read morefrustrating and disorganized. After a wrecker dropped off our vehicle, we didn't hear from them for four days. When we called, they said they were waiting on us to provide insurance info - but no one had reached out to ask for anything. No communication. At that point, we simply needed a quote, not to start an insurance claim. From there, it took an additonal week to receive the initial estimate. Again, no one called - we had to follow up. After reviewing the estimate, we decided to go through insurance. The process dragged on for over a month with constant back-and-forth between 280 and Allstate. Communication from 280 remained minimal - we only received updates when we initiated contact. We repeatedly heard "It'll be ready next week," but delays continued with conflicting stories about unpaid balances or new claim issues. Eventually, 280 couldn't complete part of the repair and sent the vehicle to the Toyota dealer without notifying us. No call, no heads-up - just an email from the dealer letting us know they had our vehicle and had started a repair. I initially thought the email was spam since I believed my vehicle was at 280 Paint and Body. This added two more weeks to the process. From November 13 to December 23, we were without a vehicle and caught between blame-shifting from 280 and Allstate. In the end, the repair was fine, and in the last week their office staff, Jackie began calling us and smooth out a few things at Toyota, but the overall process was far more difficult than necessary. I don't plan to return to 280 Paint and Body and am reconsidering my insurance provider moving forward.

Tow Monkey was readily available and there on the spot less than 45 minutes of me calling them…read more Great service and my car is home safely.

The call service was helpful. They picked up my truck in a timely manner. They sent me text…read moremessages and pictures and notified me when they dropped it off. Fair price.

I have used Metropolis Towing Service twice in Birmingham, AL, once for a flat and once for a tow…read more Both times they've been prompt, professional, and gave me a right priced. This last time my clutch died and they had me at the mechanic within an hour of my call. Driver was experienced and made sure my car was secured properly. What keeps me coming back is the combination of reliability and value. They don't cut corners on service but they also don't overcharge. That balance is challenging to find.