First visit was for the walk in clinic....Amazing office staff! Amazing Doctors! The PT care my…read morehusband received was top notch! Highly recommend!

Orthopedic -- Medical Orthopedic Care…read moreExcellent quality Efficient office with walk-ins DOESN'T AUTOMATICALLY RECOMMEND SURGERY!

Matthew Wilson is a horrible provider. Expect to wait multiple hours to be seen and then have…read moresurgery without getting any anesthetic and have him not listen to you one iota. A horrible Doctor who should not be licensed to practice medicine.

I had forgotten how long the wait times at this facility are. The last time I was there, I spent 3…read morehours total to get an EMG and see the doctor. I will not be returning to this office.

My experience with Rothman was disappointing and negatively impacted my life. Had a TKA performed…read morewhich was grossly misaligned. Resulting in pain and severely limited ROM. Same Rothman surgeon performed a TKR one month later with a similar result and he performed a subsequent MUA a few weeks later with no improvements to ROM and pain. At this point the surgeon referred me to another Rothman partner for a consult. The consult surgeon stated the knee needs to be revised for the 3rd time. Obviously, I moved on from Rothman Orthopaedics Institute. If you're considering a TKA please get more than one opinion from a different facility. The Rothman statements of "Be What You Were" and "Get Your Life Back" are simply marketing promises undelivered for this young patient.

I wish I read these reviews before going. I will give the one positive... In an emergency they…read moreseem capable but once you have to deal with their office staff you need to run! I had an MRI for my son completed within just a few days of the script. I called to make our follow up appointment... 6 weeks to see Dr. Potteiger. The representative for the office suggested that I drop off the disc so the doctor could review it and we can confirm if an appointment is actually needed. Issue #1-this is a technical age, why do I need to drop off a disc?? It is in my sons record and should have been sent to them. Issue #2 - When I did drive over 30 minutes to drop this off, I was introduced to the day staff. Absolutely unprofessional and incapable of understanding customer service and the importance of finding a resolution!! I was met with deer in headlights b/c I did not have an appointment and she actually said they are unable to confirm they could secure my medical file "they loose things easily"... WOW! She then could only focus on a note in her system that they had called me the day before (which I told her they did) and left a message about scheduling the follow up. In complete frustration for them WASTING MY TIME I asked well then has something changed and there is an appointment sooner then 5+ weeks from now?? Even a coworker behind her advised that maybe she should pull up the schedule. She literally could not do it, literally!! Just sat there looking at me like she had nothing to say, she is there to check people in. Issue #3 - Please tell me why a doctor would order an MRI and not look at the results once received (b/c we all know they get them electronically and my deer in headlights front desk person made that remark "when I have an appointment he can just look it up in my sons record) they do not proactively look at it.. every doctor I go to calls me with results!! If there is an issue you say, we should make a follow up.... NO this office is obviously only about the billables. It is really sad, because we had such a nice experience with Dr. Potteiger yet the staff around him do not reflect that same culture or values. Makes you wonder if this is how the corporate Premier Orthopedics is running their overall business. If not, then you need to make a change to who represents you. Issue #4 - I called the office after this awful interaction and left a message for the doctor to speak with him. It has been a day.. no doctor call BUT get this... at 7 AM EST this morning a women named Donna thought it appropriate to call people to follow up on a message I left about scheduling an appointment!!! Holy lack of communication or just sheer ignorance. Who in their right minds things it is appropriate to call anyone, especially a client, before 8:30 am (even that is early to me).

From the owner: The physicians at Premier's Wayne location are committed to providing the highest level of patient…read morecare. Our doctors offer a full range of orthopaedic services, including care for conditions of the hip, knee, shoulder and spine, and sports medicine. They are skilled in minimally invasive arthroscopic surgery, fracture care, spine surgery, and joint replacement. Combining compassion with technology, the team strives to meet the needs of each patient with the most recent advancements in the field of orthopaedics.

Patient Review by: John F…read more Firstly, I want to say that my experience was one of the best I've ever had at any hospital. I don't visit hospitals often, but from the moment I arrived, I felt comfortable. During my checkup and temperature check, the staff made sure I felt at ease. A special thanks goes to Dr. Lucy, who calmly drew my blood and gave me the courage to get through it without screaming or crying. She even gave me a heating pack afterward, which was a really thoughtful touch and made me feel like I had some control over the situation. Knowing I was in such capable hands made me feel safe and cared for. I also want to give honorable mentions to: Tech worker Michelle Lee O (I think that was his name; he was a white-skinned male with a really cool sleeve tattoo) Maggie (a tech worker with around 2 years of experience, if I remember correctly) They all did an excellent job making me feel comfortable while waiting and during my visit. I also want to recognize the unnamed staff who interacted with me respectfully and made me feel heard--whether it was part of their job or not, it made a big difference. Overall, I felt listened to, respected, and well taken care of, and I truly appreciate everyone who made my visit so positive.

As a minority mother, I would urge other families to be extremely careful seeking care here…read more I brought my newborn to CHOP King of Prussia for evaluation. My baby remained clinically stable for many hours, with normal vital signs and normal imaging. When I asked questions, requested time to review results, and exercised my right to make informed decisions about care, the situation escalated in a way that felt coercive rather than supportive. Social work and CPS involvement were raised when I stated I wanted to leave and seek follow-up care elsewhere, despite no confirmed diagnosis and no documented deterioration. After discharge, I also received repeated calls that felt pressuring rather than medically necessary. My experience left me feeling that my judgment as a minority mother was not respected and that my advocacy for my child was treated as "non-compliance." Families deserve clear communication, respect for informed consent, and care that does not rely on fear or escalation. I hope the hospital reflects on how differently families can experience the same system, and I share this so other Black parents can make informed choices about where they seek care.