I was so pleased to switch to Compass Energy after having used another large propane supplier for…read moresome time. I went from constantly feeling ripped off and like "just another account" to feeling appreciated and cared for. Andy Cannon came out and got us set up with our new service personally and was incredibly thorough and accommodating. My husband and I just really appreciate this company and the all around stand up job they do. Thanks Compass!

Compass Energy from Laurel De installed a new AC unit incorrectly causing water stains on two…read moredifferent ceilings. I had to file complaints with the BBB and the Business Consumer Alliance and the FTC Complaint Assistant and finally the Department Of Justice (Kent County) before the issue was resolved. It took multiple phone calls and emails and a total of 4 months to receive a check to cover the damage. My advice is to use another company if you need a new AC unit.

Positive shout out to Pep-up/Tri Gas Oil for keeping my house and mainly safe. Yesterday the…read morepropane tank started a loud and serious leak in the back yard. Fire dept called etc, The company dispatched a service tech immediately and fixed the leak by replacing parts. This could have been a very different situation and it turned out well. Thanks to pep-up for fast service.

I use to work at Tri Gas when Lee Mac was alive. I have always ordered oil for my house for 37…read moreyears that I've lived here. The account is under my husband's name, I tried to order oil this morning and was told I can't because my name is not on the account. Tri Gas has gone to HELL. Lee Mac has rolled over in his grave.

They stink since they got bought out! They have no service and got rid of a ton of tasks they used…read moreto perform.

This company is the absolute worst no communication they ignore all your calls. They charge for…read moreservices that you did not authorize and then send you a bill anyway. I would give them a negative review if possible one star was being too kind.

Great service and great prices for refilling propane tanks! Their Memorial Day sale is also…read morewonderful to get tanks filled for cheap!!

Professional and most helpful. Learned something new about my propane tank refill tooread more

From start to finish....a great experience. Had complete HVAC system installed and the crew were…read moreamazing---install on time and everything cleaned up....would never know anyone worked through a major installation. Pricing better than multiple comparisons with great Energize Delaware rebates and tax credits. Highly recommended!

After hearing from Jill the Vice President and Kyle the Customer service Manager they sent the…read moreService Manager Chris to my house who found the issue and took care of it and now my house is warm again.....and so are the people in it... Thank you again Jill...Kyle and Chris...

Friendly, helpful owner and staff who work fast and provide you with fully filled propane bottles…read more This is our go-to place for refills. Support our local business!

Mrohs Gas has been our provider for over 15 years at our home and many more when we had the grocery…read morestore. We have never had a time when our tanks ran empty or near empty and their technicians are top notch, polite and clean. We had a friendly Labrador, and although we brought her in when they came to refill the tank, they always made sure the chain link gate they used was closed when they left so Lacey could go out without us having to make sure her 'escape route' was in tact. I have appreciated their efficiency and standards, 5 star all the way.

I hired Mrohs Gas to recommend and install a ductless heating and air conditioning system at my…read more1960's beach cottage in Fenwick Island Delaware. This job was quite a challenge as it is a very old beach cottage. They gave honest advice and proposed a Fujitsu system with 5 units inside the house. They had challenges in getting this system installed, including going under a wet house to run the coolant lines to the opposite side of the house from the main outside unit. They did this job with great care (because of the old exterior), knowledge of the system, and professionalism of the installation. It is beautiful and has provided an extension of our season from early in the spring through to late fall. We are extremely happy. We thank them for their dedicated professionalism.

The company charged me $218. because I didn't use enough propane for the year. They told me I…read morecouldn't go to a cheaper plan. I was told they don't sell propane tanks so I would have to stay with the plan I had. I tried several times to talk to the manager with no call back from him. I'm leaving this company and going with Pep Up. Pep Up communicates with there costumers in a timely manner and was completely transparent with me. Poores propane has been a terrible experience for me and cost me too much money! I'm glad I'm cancelling my service!

For 30 years my elderly Mom and Dad have done business with them and always paid on time. One time…read moreduring financial hardship they had an 83 dollar balance out of 600 we had already paid and we were not informed of it. This was June of 2025. My father had passed away and my mother was working on getting an income so she could handle this. We didn't know it was still owed until the day they called in June saying they were ripping her tanks out over 83 dollars. They said the truck was already on the way. We managed to get the 83 together but then unbeknownst to us they changed her account status to COD or that you have to pay on the phone the moment you order or pay the truck driver. We had relied on having 30 days of grace to pay our bill over the course of 30 years and always paid on time except for last June when she was having some difficulty paying off the balance of 83 dollars. 83 dollars. That was it. She was having difficulty because my father died. It's sad because they make hundreds a year off us and over the course of 30 years thousands. They have no mercy and no sympathy for anyone. If 83 dollars is that dire for them as a company perhaps they shouldn't be in business or they should do a better job informing their customers. Anyone who is looking for propane to heat their house or use for cooking don't use Poore's. They used to be a good company but now they are just greedy and lack any mercy towards their customers. It's all about the $$$ for them.

We needed an entire heat pump system. The lead technician (Mike) was great. He was courteous and…read moreprofessional. I highly recommend Cropper for any heating and cooling service.

From the owner: The Cropper Oil & Gas team is Berlin, MD's top service provider for propane and fuel oil solutions…read more In terms of residential fuel delivery and storage tank services, Cropper Oil & Gas should be on speed dial, regardless of whether you use heating oil, propane, or kerosene. Since 1968, we've been the go-to provider of residential fuel, marine fuel, and agricultural fuel deliveries for businesses and farms operating in the Berlin, MD area.