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PenFed Credit Union

1.9 (32 reviews)
Closed 9:00 am - 5:00 pm

Services - PenFed Credit Union

Personal banking

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1 month ago

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2 months ago

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2 months ago

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8 months ago

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Anne K.

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1 year ago

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3 years ago

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4 years ago

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4 years ago

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3 years ago

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Anne K.

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6 years ago

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8 years ago

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PenFed C.

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5 years ago

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4 years ago

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9 years ago

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PenFed C.

Thank you for the feedback Frank! We love hearing from our members!

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7 years ago

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6 years ago

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7 years ago

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8 years ago

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PenFed C.

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5 years ago

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5 years ago

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6 years ago

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9 years ago

Very short staffed and slow. Crappy customer service. I am planning to change banks very soon.

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PenFed C.

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7 years ago

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PenFed C.

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7 years ago

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PenFed C.

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8 years ago

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6 years ago

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9 years ago

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PenFed C.

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9 years ago

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8 years ago

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6 years ago

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7 years ago

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8 years ago

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Ask the Community - PenFed Credit Union

Review Highlights - PenFed Credit Union

and I have never had a poor customer service experience when dealing with them.

Mentioned in 2 reviews

Read more highlights

Truist

Truist

(9 reviews)

My son had to get his first Checking account being 16 for his job. PAULA was so helpful setting him…read moreup with everything and explaining him every step of the process including how to get the design for his debit card. Sarah is the manager who helped me for days, when I had to change bank accounts. I can highly recommend this Bank. I have been with this bank and Paula, when it was Crestar, Suntrust and now TRUIST!

I have been banking with BB&T forever. And then, the merger with SunTrust occurred and every…read moreaspect of what was once a reputable and community-based financial institution has deteriorated: customer service, exorbitant fees, and mostly, the integrity of the system. Needless to say, once my current check clears, I will be closing my account: not that it matters much because I am a teacher who doesn't contribute enough to Truist's bottom line. Here's the scenario: Truist is administratively holding a $7,000.00 check that I deposited to my account last Friday. The funds will not be available until June 29. This is an eleven day hold. When I asked customer service about the hold, they said that they have to verify that WellsFargo has the money in their account. eleven days for $7,000.00. I did a little research and Truist is holding the $7,000.00 in an interest bearing account that benefits Truist, not me. I'm not sure what the interest rate is on this "holding account" nor do I know where the funds actually reside, but to me, this is theft and fraud. Please be careful where you place your money, and certainly reconsider banking with Truist. My next call is to my financial attorney. I'm at least owned the interest that they underhandedly accrued on my behalf. Truist: Trust with a lower case i. How cliche'.

PenFed Credit Union - banks - Updated May 2026

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