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Bronx, NY

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Pelham Bay Home Center

4.3 (12 reviews)
Open • 7:30 am - 3:00 pm

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12 years ago

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11 years ago

nice neighborhood connection, reliable fair prices

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Review Highlights - Pelham Bay Home Center

“When all hopes of having a new unit installed today looked impossible, they pulled thrrough and made it happen somehow.”

Mentioned in 2 reviews

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Fivestar Kitchen & Bath - Very much Black not Gray countertop that's sat for a week

Fivestar Kitchen & Bath

3.5(2 reviews)
2.2 mi•Edenwald

Ask to see your quartz before they mount and cut holes! INSIST ON IT…read more They delivered a BLACK COUNTERTOP. I ordered GRAY NIT CHARCOAL GRAY BUT straight UP LIGHT/MEDIUM GRAY. Third to get me to keep it with a $200 discount- i would not have kept it for full refund. My move was delayed a week costing me $800 more in rent and movers WAITING FOR WHAT I ORDERED. They never know when they are coming Fri sat Monday???? Timeframe vague. The lack of communication and coordination will leave you exhausted and asking why you didn't listen to this review. If you have had a positive experience consider yourself lucky. The Gray counter came and they cut the worst part of the slab. Looks nothing like slab on CItiquartz website. AGAIN AFTER SENDING ME BLACK AND TRYING TO CONVINCE ME IT WAS GRAY I WASNT GIVING A CHANCE TO LOOK AT MY COUNTER NOT BEFORE SLAB WAS CUT NOT TO DECIDE WHICH WAY TO BE CUT BASED ON MY USAGE. There is very little veining on the full right side. Wendy says that is normal. And tell me "I'm always the problem " I got the wrong colour counter and wasn't given the courtesy of viewing my next hopefully accurate quartz before the sink was cut or even before the piece was cut and given the circumstances it should've been insisted. To ensure there would be no further errors. The kitchen cabinets are a little cheaper than the samples that they show you in the store some shelves aren't staying up very well and I have never seen a sink cabinet come with two pieces it looks weird it took them a while but they did give me the single piece I'm pretty sure my Contractor had to pay for he didn't charge me because he's the good part of this process. This gets two stars instead of one specifically for Ariel who was the most helpful.

Fivestar Kitchen & Bath deserves Five Stars! Kristen and team were reliable, affordable and…read moreefficient. We ordered our full kitchen cabinets, bathroom vanity, glass door for shower, and quartz countertops with sink. Kristen was able to work within our budget and payment schedule. As a developer, I would highly recommend Fivestar for your future remodeling project. Thanks Kristen and team for a job well done!

Photos
Fivestar Kitchen & Bath - The part I ended up with

The part I ended up with

Fivestar Kitchen & Bath - Black countertop installed comparing into the Grey sample I actually ordered

Black countertop installed comparing into the Grey sample I actually ordered

Fivestar Kitchen & Bath - Another view of the kitchen

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Another view of the kitchen

Quality Tile - French Connection~~~(For The Bath)

Quality Tile

3.2(32 reviews)
2.0 mi•Allerton, Pelham Gardens

If they don't have it, you don't need it! That being said Quality Tile lives up to the name. I went…read morein with an idea of what I wanted and I found it in five minutes. I was so skeptical I walked around the beautiful showroom for an additional 45 minutes just to make sure I wasn't jumping the gun. They. Have. Everything! It can be overwhelming seeing so much good stuff. One of the tiles I picked out was a marble kitchen countertop! I liked it soo much I wanted it for my walls, lol. Once you have the lay of the show room you'll know what's what and take it from there. Seriously I went to Floor and Decor in Paramus two days before coming here. sticker shock made me not even want to TALK to a sales person. Home Depot is cool but this place has literally UNLIMITED options. There are no prices listed so you have to haggle a bit but its pretty much in line with the big box stores. Only difference is you can actually negotiate with the guys-to a point. Speaking of guys, Peter, m my sales guy was excellent. I gave him the head nod when I was ready and he answered all my questions walked back and forth with me in the show room and cashed me out when I was ready, all while fielding several phone calls and inquiries from other people. Like a burger place, butchers or barbershop-get there early if you want good service and want to get out fast. I went at 9:00 and it was empty. I left at 10:45 and it was picking up steam fast. So for the people complaining about service, wait your turn or try hunting down an orange shirt at Home Depot-good luck. Last thing-talk about customer service. A guy got a ticket while in the store shopping. Anthony multiplied the ticket by two and knocked that off the price! Maybe it was just a gesture since it's park at your own risk, but he took the time to do it. I was impressed and I'll be back. If you haven't been it's worth a look.

Be very careful if you choose to purchase tiles here, especially in cash. The store is beautiful…read moreand the salesmen are friendly but they are very disorganized and dishonest. We purchased floor tiles and backsplash tiles. When the time came to pick up the floor tiles at the warehouse we were given the wrong tiles. We noticed once we got home and opened the boxes. When we called, they said the warehouse was closing in 30 mins, that we had to wait until Monday and we were alright with that. We just asked that they confirm the correct ones were in stock and they reassured us. Come Monday when we got to the warehouse and took the sample we had with us, they said it was an old tile and that they no longer had it. They gave us a sample of a different tile to take home. We chose to go with that tile and when we went to the warehouse the third time - we were once again given the wrong one. The same wrong ones we were given the first time. They didn't have the tiles of the 2nd sample they had given us either. In the end we decided to just stay with that one. We then decided to return the backsplash tiles and were told there was a 25% restocking fee - when prior to purchasing everything we were always told we could return anything we didn't use without any mention of a fee. When we came to the store and tried to explain all the difficulties we experienced the manager/owner, Anthony, came out, cut us off, and said the fee was non-negotiable, take it or leave it. In the end the salesman who worked with us from the start, Manny, took care of us. But it was overall a very unpleasant experience. Just think twice maybe thrice before purchasing anything here. It seems like they make up prices for items that they don't even have labeled nor are they aware of what is or isn't in stock in their warehouse. The service is very poor and Anthony is uncompromising and very disrespectful. I honestly felt as women they treated us differently, but I haven't personally seen how they treat men.

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Quality Tile - Contemporary

Contemporary

Quality Tile - Wall tile and mosaic floor tile from Quality Tile

Wall tile and mosaic floor tile from Quality Tile

Quality Tile - Wall and floor tile I took home from Quality Tile

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Wall and floor tile I took home from Quality Tile

Pelham Bay Home Center - appliances - Updated October 2026

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