Dr. White was so understanding and compassionate during a difficult time with our Frankie. She…read moreanswered all of our questions and gave us all the time we needed to say goodbye.

Words cannot express our gratitude and appreciation for the service that Dr. Mays and her company…read moreprovided to our family. If and when the time comes to make that hurtful decision, Dr. Mays and the Coda company are the best to consider. Thanks once again for helping my family & me ease through this transition. Phd

We have used Dixie memorial three times now for our beloved dogs and they have been amazing every…read moresingle time. Very compassionate and understanding people. They also have a vast array of urns to choose from and I think they are very fair priced. All of our dogs have been L or XL sized and we chose marble urns for all of them that matched their coat colors. This is definitely the place I would recommend for any and all pet crematory needs. Our first dog who passed was a german shepherd named Rammstein who passed away in 2014 and when we had to come back here in 2024 when our Husky, Chesty, passed away, one of the employees actually remembered us and our dog, which already says a lot. Today, we had to bring in our other German shepherd named Ice and he was also ready same day for pickup so we could bring him home. During a time that is absolutely heart breaking, Dixie memorials made sure we were taken care of well.

I've had 2 cats cremated by Dixie Memorial and they were wonderful to deal with, so compassionate…read moreand caring. I appreciated their large selection of urns; I found something special for our cowcat Moo that helped my sadness at losing him. Highly recommend them if you are an animal lover like me.

I recently lost my 21-year-old son unexpectedly. I was not familiar with funeral homes in the area…read more A pastor friend recommended that I should reach out to Coleman Funeral Home. The funeral director, Trey, has been a God send. He balances professionalism with true empathy and care for the family which is very rare. The facility is new and beautiful. The florist they recommended did an AMAZING job and even went out of their way to get us Bird of Paradise flowers even though they are considered out of season at this time. I am so grateful to Trey and his staff for taking such good care of my son and my family.

My sweet mother-in-law passed on February 4. Coleman Funeral Home (particularly Angela) have been…read moreamazing! They have all the details covered, they can answer any question you have, and I found their pricing to be fair. We are extremely happy with the professionalism, services, and care shown by the entire organization. If it had to happen, and we all face the same end... I count us fortunate to have stumbled upon Coleman.

We lost our Hunter B recently, we couldn't have asked for anything better from these folks. Such a…read morehard time but they make it that much easier.. definitely compassionate people and a family business witch just adds to the whole comfortablity of our loss. I recommend this business to anyone who is looking into cremation for their lost pet (or as I'd say family member) .

I have had pets all of my life, but I had never met a more caring and animal-loving Veterinarian…read morethan when I went to the Shelby Center Hospital for Animals and met Dr. Steven Ambrose. He showed he really cared for our dog, Cliff, and even squatted down and rubbed him as Cliff licked his chin and beard. LOL And, he is very good at the medical issues and making sure we remain fully informed. He will certainly be our Vet of choice from now on!

Took my 5 yr old Yorky in for a simple wellness check up and grooming that he has received many…read moretimes in the past. The groomer proceeded to almost entirely cut his du claw off... They then had to sedate my little guy and completely remove his du claw where I now have to keep a cone on him for 2 weeks / monitor the wound. I must take him back in 2-3 weeks to get his stitches removed. oh and almost forgot they still had the nerve to charge me $160.00.... Will never step foot inside that establishment again and make sure to watch who grooms your pet.

We made the hardest decision for our dog and the vet shamed my wife for making that decision. Also,…read morewe had a previous issue where we boarded my GSD for 4 days there and when we picked her up she wreaked of pee, as if they never let her out of the kennel. Only choose this place if you have no other options.

Gentle Care Animal Care Clinic The staff here at this…read morelocation really are exceptional at what they do for these animals. They really are. I'd like to thank everyone that has given advice and taken time to answer questions regarding my first dog and now my new addition to the family. Keep up the great work. Trust me your work does not go on and I again, thank you for answering all the questions I have. I have Nita answers for over the period of time that I had my pup- must continue success to all of the friendly staff members. I would like to acknowledge someone that I was one on one face-to-face with and conversation. I believe her name was Elgin Elgin. I hope I got it correct and there have been others that worked at front desk, and a self pleasant and personable kudos to the entire staff. Jacqueline Wood Posting publicly The staff here at this location really are exceptional at what they do for these animals. They really are. I'd like to thank everyone that has given advice and taken time to answer questions regarding my first dog and now my new addition to the family. Keep up the great work. Trust me your work does not go on and I again, thank you for answering all the questions I have. I have Nita answers for over the period of time that I had my pup- must continue success to all of the friendly staff members. I would like to acknowledge someone that I was one on one face-to-face with and conversation. I believe her name was Elgin Elgin. I hope I got it correct and there have been others that worked at front desk, and a self pleasant and personable kudos to the entire staff. Gentle Care Animal Care Clinic The staff here at this location really are exceptional at what they do for these animals. They really are. I'd like to thank everyone that has given advice and taken time to answer questions regarding my first dog and now my new addition to the family. Keep up the great work. Trust me your work does not go on and I again, thank you for answering all the questions I have. I have Nita answers for over the period of time that I had my pup- must continue success to all of the friendly staff members. I would like to acknowledge someone that I was one on one face-to-face with and conversation. I believe her name was Elgin Elgin. I hope I got it correct and there have been others that worked at front desk, and a self pleasant and personable kudos to the entire staff. Jacqueline Wood Posting publicly The staff here at this location really are exceptional at what they do for these animals. They really are. I'd like to thank everyone that has given advice and taken time to answer questions regarding my first dog and now my new addition to the family. Keep up the great work. Trust me your work does not go on and I again, thank you for answering all the questions I have. I have Nita answers for over the period of time that I had my pup- must continue success to all of the friendly staff members. I would like to acknowledge someone that I was one on one face-to-face with and conversation. I believe her name was Elgin Elgin. Also, would like to take a moment to highlight. One of the groomer said I had a face-to-face conversation with her name is Kristi. You can tell that she really loves what she does and to be able to interact and have a conversation with the Groomer Christi who loves her job. There's nothing else like it a person that is doing something that they love to do I hope I got it correct and there have been others that worked at front desk, and a self pleasant and personable kudos to the entire staff.

I cannot recommend Jonesboro Family Pet Hospital HIGHLY ENOUGH!…read more I came in scared. After weeks of being unable to get my cats' records from a previous vet, I was bracing for a serious diagnosis and a surgery I knew I could never afford. Dr. Gary Strickland changed everything. He examined both of my cats thoroughly, sat down and went through their bloodwork with me line by line, gave me clear diagnoses and a real treatment plan, and sent me home with every piece of paperwork. And Jordyn -- I have to give her a special shout-out. She helped me carry my carrier in, handled both cats gently, gave me all of my paperwork, and patiently taught me how to give the medication Dr. Strickland prescribed. She even carried the carrier out to my car and loaded it in for me. That kind of care doesn't go unnoticed. But really, every single member of the staff was wonderful. You can tell they all love what they do -- and that they truly love animals. It shows in everything they do. I never once felt rushed, dismissed, or kept in the dark. This is what veterinary care is supposed to feel like. Zeus, Ritz, and I have found our vet home.

Took me a bit to decide that not posting this review would be a disservice to other customers and…read morepeople that want to know the truth. The actual receipts are included, I did as best I could to block out my info and the info of anybody "innocent"; if I missed anything, I sincerely apologize because this is ONLY about what to expect from the CSR "Cindy" at this business. I'm just going to guess that CSR is Customer Service Representative. This is what you can expect as a retort to a communications failure and the "atmosphere" of the "office help" when they have a service failure and the customer has to fix it on their own. This is NOT reflective of the Veterinarian's here or the service techs that actually interact with your animals. They are quite the OPPOSITE, imho. But if Cindy retains her position interacting with customers after I share these messages and veiled threats, I guess it does reflect the attitude(s) of the Owner, the Corporate Headquarters, and the Veterinarian; so be wise and make your own decision. The truth is the truth, I have not manipulated any part except covering the names of the real professionals. It wouldn't upload more than 20 images for the review, but I have ALL of the receipts for what I have paid. The 3 pages of Ai information was a HUGE benefit as to what to give them of WHAT I expected. Nothing special, just the truth. There are PLENTY veterinarians in Jonesboro that will take a Tier 1 customer that leaves there owing them not a cent. This started as a "cutting unnecessary costs" & "using free market" to the customer's advantage; but it ended up with some airhead representing a business with a disrespectful attitude, like she was doing me a favor. What I said is true: The customer will always be a customer; without a customer, she will be unemployed. Now I'm weighing ever spending another nickel to be disrespected because someone is in a position they obviously can't handle: customer service. I love my veterinarian, I've had to reschedule TWICE because they made appointments on his days off. Then tried to get me to do a "run through appointment" with another veterinarian . I don't do "run through" appointments with my kids, or myself... why would I do it with my pets, my best friends? Be wise, make your own decisions. But this is not Ai, I'm a real customer that paid real money for real care. Not a Saturday morning text by a butt-hurt desk jockey with hurt feelings. I'm just another nobody, so if you're like me, you know what to expect. The same review will be on the next site. Update: 21SEP26 After speaking with a very defensive office manager, the "office help" reference was "offensive and rude" and comparable to "them calling me an old man" (I am an old man, lol; just like they are office help)! What a bunch of snowflakes! After listening to the saddest explanation from the office manager of how I was so wrong and they were so right for the longest 10 minutes of my day, I decided I can look for a group of adults to conduct my business with that don't whine like babies if their feelings get hurt at work. All you folks that "get it your way" at work everyday... please do NOT refer to these people as "office help". They are VERY pronoun and noun sensitive, lmao. But the people that actually deal with your animal are really good. This post does not reflect them at all. What an experience! Drama central at Jonesboro Family Pet Hospital!