My son has 2 insurances. My husband is primary, I'm secondary. Miriam -who's the office manager…read moreinsisted on waiting to make an appointment before she spoke to the insurance company. Okay, fine. I needed a sick appointment for my son and despite him being ill, I waited 3 hours for her to call the insurance agency and get back to me. I know something about insurance and billing being in the healthcare industry. I had a feeling my husband's insurance agency was going to provide misinformation because insurance companies don't want to pay when they hear a secondary insurance is involved. Despite her knowing for a fact that the primary for the child is whichever spouse birthday is first (my husband) she didn't go on her own knowledge and even stated that she knew the information that was provided to her was wrong, she denied giving my son the sick appointment. I've never experienced such backwards thinking at a doctor's office. I never had issues or bills from my son going to the doctor- pediatrician or urgent care. We just moved from NYC so this level of ...weirdness is baffling to me. I know that this woman made me wait 3 hours to tell me she can't give my sick son an appointment because of misinformation she knows is wrong. Ridiculous and highly disappointed.

The front desk administrator (Miriam) is just so kind every time. The schedule is really…read moreaccommodating because the office opens late and on Saturdays. If you're looking for a pediatrician that will be playful and informative sorry Dr. Hammoud isn't your guy. He gives me the impression of someone that was forced into the profession or he just doesn't like my kids! Not sure, he doesn't have a warm vibe, however he agreed to not give my children all the vaccines on one day. It's more visits, but that works for me as not many places accommodate parents with such requests. From my experience his medical assistant are new each time I have been in the office. As far as the esthetic of the office, the waiting area could use some remodeling or at the very least some new chairs. I'm suggesting plastic or leather like chairs easier to sanitize because the current chairs are screaming bedbugs so I never sit in the waiting area.

Dr. Patil is amazing. She really cares about her patients and always finds time to see our son no…read morematter how busy she is. She is an incredible Doctor. I couldn't imagine going anywhere else.

From the owner: Dr. Ranjana Patil Has Been Practicing Pediatrics In This Community Since 1999And Founded Fairfield…read morePediatrics In 2004. We Take Pride In The CloseRelationships We Have Built With Our Patients and Families. We Are A Solo Practice Which Assures Individualized Continuity Of Care By TheSame Physician. Dr. Patil Is Available For Consultation With New Patients and Expecting Parents.Office Hours Are Also Available Every Other Saturday From 10:00AM to12:00PM

Very thorough and knowledgeable and takes his time with each of my grands. We travel 50 minutes to…read moresee him because he's that great. I go with my daughter and the twins and he addresses every concern without pushing any unnecessary interventions. My grands are thriving and happy.

I cannot get my daughter's immunizations record from this office, for over 2 years! Call, text,…read moreemail, fax, showed up. Nothing. do not go to the doctor!!!!

God help you if you ever need to call this office. You'll be on hold for AT LEAST fifteen minutes,…read moreall with a reminder that all representatives are busy every thirty seconds.

This group is fantastic! Dr. Kissel is not only very smart but has such great bedside manner and…read morepatience with children which is so important. Their "after hours" and weekend hours are so convenient too, especially for working parents or for a spontaneous illness. I would never go to another group.

The best!! Everyone there is so friendly. All the docs and nurses are great . I also never have…read moreany problems getting an appointment quickly . Seriously the best!!

Dr John is mean and nasty and has no bedside manner. My kids were actually afraid of him and he…read morespeaks down to parents. Run!

The staff are really nice and friendly and really care about their patients. They treat you with…read morecare and respect. The wait time isn't bad maybe 10 minutes with an appointment. I rate it a 5 do recommend it!

As someone who works in the medical field, if you're considering this pediatrician, from our…read moreexperience, I would look elsewhere. Our whole issue started when both of my sons developed RSV and we were brushed aside like it was nothing. We were in the office four separate times in one week. I expressed my concern as my littlest's health was declining and I felt incredibly dismissed. After our last appointment the doctor told us "he would just get better." I ended up having to take them to a children's hospital, where I would be taken seriously. My little ones O2 was 70, which was never checked in office and should've been. I was told "it didn't work." Both of my children were confirmed with not only RSV, but also pneumonia and a double ear infection. The pediatrician failed to check either one of their ears, which is PROTOCOL for well and sick visits. I decided to switch to a practice where my children were treated like people and not like inconveniences. I had to call six times for them to transfer their medical records over to the new pediatrician. Where upon learning they never transferred them over and I had to go to the office in person and collect them. Not only did they tell me they would have them ready for me to pick up, which they did not; they couldn't even find either one of my son's medical records. Upon talking with other mom friends, I also learned that they were dismissed with serious medical issues and improper medical instructions from this office, which led to serious adverse reactions for their children. So to sum everything up, they are unorganized, unprofessional, uncompassionate and should likely be investigated.

We feel beyond lucky to have then helping us with our newborn. Dr. Stephen is AMAZING, refreshing,…read moregentle but thorough, intuitive... and pretty darn funny, he's always a relief and an encouragement to see. We've had plenty of first time parent concerns and he's tackled them all super timely and with a way of explaining things that calms us and gives us more confidence every time. And we were amazed with Katie, the Lactation Consultant. she has decades of experience, she CHANGED our world!! we brought in our 5 day old baby and she completely turned me around with her knowledge base. I brought him in with me and nursed him with her help so that she could observe. She reframed so much of what the hospital told me generically and tailored it to me and our son based on how and what she saw. and she was spot on! he was happier, less frustrated and trusted me to read his cues correctly and get what he needed. it was an instant fix, I can't get enough of her!! She makes herself available by phone too if tou can't make it to her in person. She and Dr. Stephen are in this with you every step, honestly we couldn't have asked for more caring human beings to help guide us.

Ok so I don't know about the rest of you moms who grew up in the 80s and 90s but I hated going to…read morethe doctor as a kid. They were nice and all but it just sucked. My kids LOVE going to the dr. They literally ask to go. Even if there are shots involved they like being there. When the heck does that ever happen? Dr. Nikki is more than a doctor. She is someone my 13 year old daughter looks up to and my 7 year old son wants to marry. I trust her and when it comes to your kids that is something you need to have for peace of mind. If I could give more than 5 stars I would.

Our primary care doctor was Dr. Elin R. Cohen. She was the pediatrician of our daughter for 1 year…read more We had to move and sadly we were too far away to keep her as our pediatrician. A few things that made us love her so much (our friends wow-ed when we talked about her): 1. When our daughter got born, Dr. Elin came in Saturday after midnight to see her (there were no complications, she got a score of 9 at birth, where the max is 10) 2. When my daughter had a week, she came to our house (which as i heard it's not done any more. I even read about her in the local news paper regarding this "being one of the last doctors that does home visits") 3. As first time parents we were scared like hell at a 102 fever, she wanted to see us on Saturday night, OMG i can't thank her enough for giving me the chance/peace of mind to sleep those nights. 4. If i left her a message she got back to us within max 30 minutes, either with a call or a message, based on the gravity of the situation. 5. Waiting time at the office was good. 6. She took the time to explain us the benefits of each vaccine and everything that came with it. 7. Her exams were always thorough. 8. Even after we moved from her, we keep in touch. 9. When we requested our daughters medical records they arrived within two days from the time of the request. I definitely recommend Dr. Elin, she is a wonderful caring person!

Dr Jacob' is very thorough and kind. Her office staff are as well, they will accomadate you in a…read morecrunch. They also offer Saturday hours. Extremely close to my home and I appreciate the amount of time she takes with the baby.

Dr.Jacob at West Haven Pediatrics is an amazing, thoughtful and caring pediatrician. She has…read moreexcellent bedside manners and connects well with my daughter. My daughter looks forward to seeing her and actually prompts me to call Dr.Jacob whenever she feels a little sick. Highly recommend her and other members of her staff!!