Dropped in for what I thought was a minor screw replacement, but it turns out my glasses were more…read moremessed up than I had thought. Within a few minutes I had some spacers added to keep the lenses firmly secured and they're nearly invisible. Very friendly service, would recommend!

I had very bad expierence TODAY with a lady working at Pearle Opticiens at Ferdinand Bolstraat…read more I walked with my dog as usual. Everyday the same road from many years. I never had such a big problem. My dog ​​stopped and marked the area on the grass next to the building. Unfortunately, he peed lightly on the building. It was a small dog, weighing less than 2 kg. It was literally drops. The woman working in the shop ran out and very arrogantly pointed out to me. I apologized and said its a small dog. The woman was rude and insolent. She rudely ordered me to clean the window with towel. I don't see any problem with wiping a small spot off the window, but not when someone rudely points something out to me, screaming and trying to humilating me in front of the people like I did some crime ,especially someone who works with people every day and is supposed to be nice and knows how to act with people. She could say it in normal way with respect. I can understand many things but do such a big problem for no reason and be arrogant? Its only a very small dog. I didnt do it on purpose. I could clean the small spot but she could say it in nice way to clean it and problem is gone but not to treat me like I broke the window. After a moment, she grabbed her phone and started recording me without my consent. I left. She make me feel like a criminal. Not normal and unprofessional behavior to record your clients! It happend to me for the first time. I m very dissapointed. I am a client of Pearl Opticians and over the past few years, I have purchased more than 1 pair of glasses there. I will never return to that place. They treat customers in an arrogant and insolent manner. Someone like that shouldnt work with people.

A small screw fell out of my glasses and while I fortunately had an older pair, they weren't good…read moreenough to be able to read the music. I was going to need them for. After going by one store that was on vacation two stores that didn't have the correct size screw and another store that was erroneously listed in Yelp. I found pearl opticians in the Ferdinand Bol Straat. I was saved. Super friendly. No charge so, of course five stars.