Terrific staff from the front desk with Marla, Olivia(very friendly), and Jade to the therapists…read moreCaitlin, Roland, Todd, Katie, and Brittany. You're in good hands when you come here. I had a muscle strain sport injury with my shoulder blade, shoulder, and tricept and after coming here for three months of weekly attendance, those areas feel rehabilitated. The therapists and assistant therapists like Amanda are very knowledgeable in knowing what stretches and exercises can help you as well massaging the right areas . They're very attentive to your needs and very personable. Don't be afraid to tell them what works for you and what doesn't as they're all there to help you. As mentioned before coming here, workout clothes are recommended since you will be doing a lot of movement and possibly working up a sweat - you are essentially going to a gym with a personal trainer who will needle or massage you at the end. When it's time for me to discharge, I'll definitely be celebrating my return to normalcy(and not paying the medical bills) yet at the same time, a little bit crestfallen as the staff here has grown on me and I will miss them a little.

Complete waste of time & money. Be sure to track your actual visits and treatments, since they…read moredon't seem to be able to

After injuring my back my ortho doctor gave me a choice of surgery or physical therapy. I told him…read moreI would like to try pt and specifically dry needling. By chance I saw PT Solutions on my way home. i stopped in and made my first appointment. I might also add that I was having to walk using a cane. Over the next several weeks my physical therapist, Dallas, used massage therapy, dry needling, and specific exercises to strengthen my back. After several weeks I was walking without a cane. The pain substantially subsided and I am able to do the things I enjoy, golf. Thank you Dallas and staff. I would strongly recommend this to anyone needing physical therapy.

I presently go there, they are so pleasant and kind. Michaela helps me and Jamie is another staff…read moreperson- they are the best! I would definitely recommend this place to people.

Top notch therapists. Individualized program. I increased my strength and endurance.read more

I hate to do this since I can't back date to 2024 but since no one followed up to resolve the issue…read morewhen i reported it to customer service I am going to post now. I came back to this facility because they had an awesome dry needling therapist back in 2021 that helped me out. I transferred from sandy plains to vinings due to location and kristen was rude, condescending and "biased" from the moment I walked in. When I asked to speak to the manager she said she was the manager when I asked for the customer service number she said they didn't have one when I told her the scheduling line recommended her so why is she so mean she said she never even heard of the person I was speaking of and threatened me to leave and watch my tone and i wasn't even raising my voice. The funny thing is all the employees in the facility who "looke like me" didn't even speak up which says a lot about ethics so I am going to post it on here to warn others that if this facility is still being managed by her and you aren't a senior or ...well.. then beware. And the scheduling liason is whack because they don't actually know the PT's they just see calendars ..RESEARCH

I can't speak to the other reviews, but I've been to this location a dozen times for an impingement…read moreissue and had a great experience. The receptionist is friendly and on-the-ball, the clinicians are competent and fun to be around, the location is clean, and the equipment was adequate for my needs. My physio did sometimes attend to a second client during my session, but this was because once I learned the exercises, I only needed occasional monitoring to ensure I was doing them with the correct form. If I'd needed more attention, she'd have provided it. Anyway, my impingement issue is no longer an issue and I was provided with a list of exercises to do so it stays that way. I don't know what else I could ask.

An update on my review from 10/20/23 where they said that my sessions were covered under insurance,…read moreonly to bill me a couple extra thousand dollars after I completed all of my sessions, telling me they actually were NOT covered. Per the response from Susan M w/ Physio to my review, where I was told that Leadership was made aware of my situation and would like to speak to me, I later tried contacting Physio multiple times to follow up, and they claimed to know nothing about the situation each time. And, when I referenced the message I received on Yelp from Susan M, each time they said they would pass along a message to get back in touch with me. I've never heard anything back.

This was first time I brought my elderly mother to Urgent for shoulder pain was unable to turn her…read moreneck. From the front desk to back office staff was so nice my mother didn't sit in the wait room long. Once in the back the nurse Shaunte and Raven were very helpful and gently with my mother. The Doctor who seen my mother was Dr. Robinson was great he took his time with mother gave her medication for the pain . The Dr. came back to see if the my mother was comfortable. Great clean place we will come back Thanks Mom and I !

The entire staff was funny, caring, and diligent. So thankful to have found this team. The other…read morereviews had me skeptical, but I'm glad I went here. They took great care, especially when I fainted, lol.

My therapist Alex is super sweet. He really put me to the test on my last visit. He knows what he…read moreis doing I made it through a 2 hour flight with no pain. I did the "homework" he told me to do before the flight. I think his grueling sessions mixed with me being a good student is working Lastly, I say grueling to mean he is knowledgeable he will push you to get results.

I was in a bicycle accident in which I flipped over the handlebars, landing on my back and breaking…read more2 ribs. The pain was pretty severe, and I have a high tolerance for pain. I was unable to sleep comfortably in my bed. Combine my injury with my pride kn not wanting to ask for help, that is indicative of my pain level. I went to BenchMark with an open mind, and my core strength has improved to the point that I can get into and out of my bed with no additional pain, and it has only been a week and a half of appointments. They seem to target the exact muscle groups I need so that I put less strain on my broken ribs, and I follow the home assignments they provide. I can go the entire day without my pain medication (oxycodone), and I am less than two weeks from breaking my ribs. The part I look forward to the most is the care given by their therapists. They are extremely knowledgeable and professional. Rowana has been assigned to me, and she has a caring nature and positive energy, combined with her knowledge of incremental treatment options, and I am extremely satisfied and look forward to returning during my rehabilitation process. I hear the interactions between each therapist and patient, and they all share the same qualities. But Rowana is the best, and if there is a silver lining that has come from my accident, it is being treated by her. They all are great, though.

Very friendly and professional staff. Clean establishment, and plenty of parking…read more Also, conveniently located near a Starbucks and walmart.

Unlike the person below who gave Kristen a bad review, she's quite the opposite. She's…read morecompassionate, knowledgeable and cares about her patients. Don't blame her as she is personable and likes to know about her patients. I'm sorry if this person has misled anyone astray, I have a choice of where I want to go for my second round of treatment for my issue and Kristen is my 1st choice for care. Over many years of treatments from other providers I find her to be both highly professional, proficient and compassionate. PS, how or why does it matter what your sexual orientation is? Who cares, I doubt it was your orientation as much as it was your attitude. I wish I could post directly on this person's review.

Had a great experience here! I typically expect a long wait at specialities since there are…read moresometimes urgent cases that require more attention, so I scheduled an early morning appointment. The wait was more than reasonable, and Dr. Allen was really sweet and took her time to explain everything to me.

OBGYN = Greed, greed, greed…read more Bait-and-switch billing. They'll order tests without disclosing them. I escalated this complaint to leadership and they decided to keep the money for a test I didn't even know about until I received a bill for thousands of dollars. The same thing happened to another person: https://share.google/oJCToHOGKXlVLsNvg Billing department has less empathy than a dog turd and generally don't know what they're doing. Unreliable appointments--canceled multiple times.

Wonderful, kind, and patient care! Nice facilities and knowledgeable therapists…read more Easy to schedule and set up billing.

From the owner: At PT Solutions Physical Therapy, we strive to make your experience great from beginning to end…read more This starts with flexible appointment scheduling and acceptance of most major insurance plans and continues with better patient outcomes through evidence-based research. For us, this is more than just a job. Our clinicians, therapy aides, and patient service coordinators are dedicated to making sure you receive the very best care and customer service. Once in the clinic, a PT Solutions physical therapist will identify the source of your pain and guide you through manual therapy and therapeutic exercises to correct the dysfunction. Your care begins with the end-goal in mind -- living your life without pain.