Thus company is great every time I call they are pleasant to talk to and to deal with, they have great awards for you company and if not they wil find it. Turn around time is great. I have done t-shirts, name tags, expensive plaques and inexpensive plaques and stand up trophies. I love the owners they are great people . read more

We recently had a last minute event and we needed a new banner, shirts and other promotional items. The event was only 5 days away and we could not find anyone that would take that challenge. We finally called PDQ and the owner there told us to email him our logos and come right in. Within a few minutes after arriving he had a layout of our shirts and our banner. He had those ready within 3 days. The quality was awesome! We now know where to go for all our promotional items! Hopefully next time we will give them more time. ;) read more

Ordered a letterman jacket. Total cost they said, with leather sleeves and custom patch, close to $400. Put $175 down to cover the cost of the jacket at the time of order. Told me it would be 4-5 weeks for the jacket and then come back to pay for the embroidery and the patch. Every follow up after the deposit, I kept getting told it wasn't in yet and the order didn't arrive. By the way, they do not respond to emails and often do not pickup their landline. Any communication I had with them was by the off chance someone picked up the phone. After waiting 8 weeks (2 months), I started leaving messages and emails. NO RESPONSE. Sent my son to their store several times after school and they would be closed or unable to give him an update. I waited 2 years to write this review and still do not have a jacket. I could've settled for the jacket without the custom patches. Just be a good business and either refund me or give me a blank jacket... Sadly, my son graduated and is now a Sophomore in college without the high school letterman jacket he wanted to keep. Thanks PDQ. Lesson learned. read more

Do not go here. I ordered a Lettermans jacket for my son in July 2015 and prepaid. I was told it would be 3 weeks. I had a hard time getting a hold of Jose, as he would not return phone calls or answer the phone. Finally his store was open and he was there, he stated that he did not have the jacket. He stated that he placed the order with the jacket company, and he said that they put the YL I ordered on the back burner. He got the rest of the jackets in the order. We tracked him down again in 2nd week of September. He said that the jacket will be here in 3 weeks. Well, here it is Oct 13th, and wouldn't you know it. NO JACKET! He again said, "I don't know what happened, I will call the company, but it takes them a while to get back with me". Funny, I called the company and I get right through. I also talked to the Northern California Rep, for the jacket company, and he said what I am going through would not happen. I went back to him to find an ETA of the jacket. He said he called the company and they did not have a delivery time. I went back to him to try and get my money back, business was locked during business hours, and not able to get money back. I will keep trying. read more

still no update from them. never received a refund. never got our file. ended up going with lands end for our order

DO NOT PATRONIZE, Paul holds our artwork so I sent him a small order 2 months ago. At the time I was told "a few days" turnaround time. Well, 8 weeks later and I still don't have the order. Better yet, now Paul isn't returning my email or phone messages. DO NOT PATRONIZE!! read more

At first, I wasn't going to leave a review, but after three months of having time to think about it, I've changed my mind. I originally took in 70 high-quality t-shirts to get a company logo screen-printed on the front. Jose and I agreed the shirts would be done before Hallowing. I paid the deposit and expected to pick up my shirts in a few weeks. Hollowing rolled around and the shirts weren't ready. I was told they would be ready by mid-November. Mid-November turned into Thanksgiving, which turned into mid-December, which turned into the New Year. I did stop in and talk to Jose, but there was always a story why the shirts weren't ready. The shirts were even lost at one point and had to be purchased all new again. Finally in January Jose wasn't answering or returning my calls, so I left him a message saying I needed my shirts back completed or not. I had an event coming up and needed the shirts. Jose returned that call and told me he would work on them that day and night so the shirts would be ready the next day for me to come and pick them up. When I came to pick up the shirts, Jose told me I didn't need to pay anymore since it took as long as it did to complete the job. I was happy with that and thought that was really nice. However, when I got home and actually looked through the shirts I was a lot of them had the logo printed off center to the left by A LOT. Others had space between colors that should be butted up against each other. I saw real quick why he didn't charge me the full price. I wasn't going to write a review, but after I saw how bad the shirts were I felt I had to write a review. If Jose told me right from the get go he couldn't do the shirts, no problem. I would understand. But, after waiting three months and then doing a poor job on them to the point I can't sell them, I felt I needed to share my experience. I won't go there again. read more

Jose and Karen are exceptional people that go beyond providing the best customer service. They are pillars in our community and give kindly with their talents and time. As a nonprofit leader, I have been blessed by them TWICE and they had no idea the bind they were getting me out each time. Both times we needed services and Jose and Karen, unknowingly to the other's kindness, gave their time and talent of their business to help us. Thank you so much for helping children with Special Needs and in Foster Care. The team at PDQ provides excellent service and compassion to our community. read more