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    Payne Massage Therapy

    5.0 (29 reviews)

    Services - Payne Massage Therapy

    Therapeutic massage

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    12 years ago

    Amy is amazing! Hands down one of the most therapeutic massages I have ever received. love her! I highly recommend Amy at Payne massage.

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    Review Highlights - Payne Massage Therapy

    Unbelievable massage, Amy was so kind and gentle and made a 1/2 hour massage feel like it lasted a lifetime.

    Mentioned in 27 reviews

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    4.3(538 reviews)
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    I love this store when visiting South Lake Tahoe. The store's ambiance is serene and smells nice…read more They sell a variety of merchandise: Crystal rocks, candles, jewelry, spa products and CBD. If you have rheumatoid arthritis or muscle pain, I recommend getting their CBD balm. It works very good.

    My wife and I scheduled and paid for deep tissue massages. We both get massages regularly and are…read morevery familiar with what a true deep tissue massage feels like. Unfortunately, this was not it. During the session, my wife politely asked twice for deeper pressure, and the therapist did not meaningfully adjust. At the end of the massage, when my wife calmly explained that the service provided did not meet the level of deep tissue we paid for and that she was still willing to pay the staff chose to argue with her rather than listen. What made the situation worse was that the therapist was brought to the checkout desk to continue the discussion in front of others, turning an already uncomfortable moment into something awkward and unprofessional. There was no effort to resolve the issue, no acknowledgment of her feedback, and no customer-service mindset. To top it off, a mandatory 20% gratuity was applied despite the service not matching what was advertised or requested. We still paid the gratuity, but the experience left a very bad impression. Massages are supposed to be relaxing. This was anything but. We will not be returning and would not recommend this place to anyone seeking a genuine deep tissue massage or professional customer service.

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    Payne Massage Therapy - massage_therapy - Updated May 2026

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