Great experience for making a new bank account, meeting went smoothly, explained everything…read moreperfectly and easily including the pros and cons of all the account options Also taught me how to use the app and the ATM at the branch.

Received a check in the mail written against the bank and went to determine if it was a valid…read morecheck. The teller looked at the check and told me she could not help me. She was not even willing to tell me if it was a real check or not. She acted like she had better things to do. The branch was not busy at all. Will never use this bank.

Absolutely remarkable costumer service. As soon as I walked…read morein a was greeted ask what I was needed and offered water and a place to sit, I interacted with 5 of the employees not a single one was rude or inconsiderate I was helped by BXR Payton Sandler and leading assistant Lindsey Cooper.

They are always friendly. I dont have an account here but my employer does and I run deposits down…read more Everyone is kind and welcoming.

Horrible bank and tellers…read more Teller got my deposit book wet and didn't tell me

This is the Worst dam bank in town!!!!!!! Everything is so difficult their attitudes are shit and…read morethey don't care and won't help you this branch makes me hate this bank so much but who has time to go all the way downtown

great service very nice people, in and out fast , great vibe, 10/10 would recommend to anyoneread more

Had great, friendly service. "T" was very sweet and she made sure I was taken care of. Thanks!!!read more

Best tax place ever. I love going here. They always make me feel welcomed and I love knowing I'm…read moregetting all my money back in entitled too get.

Perfect location for my Husband. He is a 3rd year medical school student and this makes life so…read moremuch easier for us. He can just deposit checks here or on the app or any of the other awesome locations. TTFCU gives us so many options all over Lubbock. Love their friendly service!

From the owner: TTCU offers checking, savings, loans, and credit cards.read more

Omg the most unbelievable experience. Met my tax person in her office where she also managed an…read moreapartment complex. Advised me her cleaners were here too- they were there in the office with us the entire time washing windows etc. wow a major red flag. Asking us for our social security numbers and other private info with them sitting a desk next to hers. She then proceeded to ask us all the tax info . At end I asked her how I accessed the return so I could review and send. Said she already filed it!! No review no authorization to file etc. . Husband and Inwalk away worried and very unhappy. Next day call her as to part of the return she emailed me was missing. Said she would check and send. The following day Called and spoke To My husband and told him there was another fee for the software etc of $600owed!! We were never informed of this and had already paid her $200. We then get an email that the it's form had been accepted with the $600 fee coming out of the return. Also informed us she had made a mistake and instead of owing we now had a refund coming. Crazy experience. Never go here!!!!

Not me out here winning a door prize after filing my taxes with Clear Path Tax Solutions with…read moreMckellar Terri! But let me tell y'all... the real win was the experience. Terri's customer service was top-tier from start to finish. She was polite, professional, quick, and made the entire process so easy to understand. Taxes can be confusing, but she broke everything down for me, walked me through every single step, and was completely transparent the whole time. I had questions about things I had no clue about, and she made sure I understood it all. If you still need to file your taxes, go hit her up! You won't regret it. 10/10 recommend!