first of all made an appt. at 9am on my only day off with intentions of my dogs being ready to be picked up at 4:30. i get a call an hour before saying that they were no where near being done and they needed to keep them overnight. i was just going to come and pick them up and take them elsewhere but one of my goldens already had a line all the way down his back where they didn't finish shaving him. when i went to pick them up the following day 24 hours later. one of my dogs didn't look horrible but the job wasn't finished. his toes nails weren't cut and paws weren't trimmed. he also looks extremely patchy. when my other dog came around the corner he looked absolutely horrible. his whole body except head was shaved. there is two large and noticeable knicks in his head where you can see they started but didn't finish. considering this was the last dog they groomed and the first was finished and this was was not. they clearly just didn't feel like finishing the job. his toe nails and paw pads were also not trimmed. at this point i was already an hour late for work since i had no intentions of picking them up 24 hours later. i scheduled the appointment on my day off. i shouldn't have had to wait to pick them up 24 hours later. they have been itching ever since they got home. that tells me the supplies used were more than likely unsanitary. im honestly ashamed to say i even payed for this. if i would have saw my dogs before i payed. i would have most definitely payed little to nothing. will not being returning. absolutely horrible and wouldn't recommend to anyone. read more
