The crab legs were delicious. And for the lack of service staff, the bartender killed it! Busy tuesday night, and it looked like everyone worked together pretty well... read more

Quality AYCE Crab legs . Love them! Waitress was nice and the wait wasn't long. ........... read more

Stopped at Paws Restaurant for dinner after a busy day shopping and hiking. Paws is located in the lobby of the Bertram Inn; a casual eatery with the bonus of having a sushi bar. Decor is a comfortable warm hotel lounge, the bar has a few TVs showing sports. It was early evening on a Friday and the place was about half full. The menu is diverse with a bunch of different items, mainly American staples, plus pizza and sushi. I ordered the Coconut Shrimp App and the Fish Sandwich at the recommendation of my server. I did end up waiting quite a while for any of the food to come out even though they didn't appear to be very busy. Finally I got the shrimp app, 8 large shrimp fried with a house made coconut breading and a nice dipping sauce. The shrimp were excellent, plump, juice and flavorful; a strong recommendation from me. A bit later out came the fish sandwich, a thick fillet of white fish on a brioche bun topped with lettuce and tomato sided with fries. I had to ask for tarter sauce and it was a key addition zippy and lemony. The fish was good, but the breading was just OK and the tomato slice was too thick for this type of sandwich. Overall a good meal, Paws is worth a try if you are in the Aurora area, the food was good, quality ingredients, scratch made with some very nice touches. Timing from the kitchen seemed to be off and I would have appreciated a bit more attention from the server, but she was friendly and helpful. read more

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Great new menu. A nice variety ... Very friendly pleasant atmosphere. Best sushi around! read more

This place is a hidden gem! Great times, great cocktails and friendly staff! The vibes are great and it's a perfect place to grab cocktail & the sushi is phenomenal!!!! read more

The sushi and service was great. Definitely coming back to one of the best sushi restaurants.

Food is great service is also great. Atmosphere relaxing.Monday pizza special is a favorite. Ribs are another top entrée to order.

Enjoyed the sushi on a random Thursday evening. Lots of wasabi and ginger came with it. Enjoyed all of it. Tried the French onion soup with a large slice of melted gruyere and chopped green onions on top. Hubby, an onion soup self-described expert, said this one was tops. Excellent service, comfortably crowded, a nice venue with full bar, and a TV showing a golf tournament. Recommend. read more

Good local choice for sushi. Great bar, nice atmosphere, superior sushi chef. Some interesting menu items like barbequed deep fried crawfish. (Tell them to go light on the sauce). You can order the paws roll and nothing else if you like saucy sushi. Interesting and flavorful. Overall a great place that we go back to again and again. read more

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I received a gift certificate for Paws and nearly regifted it because of the reviews I saw online, but didn't. WOW, what a pleasant surprise!!! My meat-lovers stromboli was the best I've had outside of NYC, my wife loved her chicken marsala and my guests loved their clam chowder, tacos, and burgers. We also appreciated the server's great attention and recommendation for beverages from their ample bar. read more

Dinner for 3...One clambake with half the clams not opened/cooked properly ...send them back. Two meals delivered to table. Third meal brought to table after first two meals were eaten! It's not rocket science! We live a mile from restaurant and won't go back. On way home, spouse says "it was terrible last time we went". read more

Came for th Sushi special one night and then for dinner two nights later. The Sushi special is priced right (buy one roll get one free) and while the choices are limited they provide enough options to choose from. The wait to get food and drinks was quite long and when the Sushi arrived the rolls were warm. Not exactly how I like my rolls served. The Miso soup, while good, was $5 (!), kinda pricey if you ask me considering this is the middle of nowhere. Second night the wait was just as long and when the Sashimi arrived the pieces were not entirely cut though on some and rather ragged in appearance on others. Additionally it was $30 and came with nothing, no soup, no salad, nada. Again, kinda pricey for Sushi with nothing considering the area. On the positive side the drinks were reasonably priced. read more

We go there as a family during the happy hour specials. I've attached a picture of their tuna small plate. It is AMAZING and only $6 during this time. There are plenty of choices for kids and it's very welcoming and low key at this time of the day as well. My husband gets the mussels and he said they are delicious! I also recommend the small plate tacos. Happy eating! read more

Paws - American Near Me - Aurora, Ohio

I really, really wanted to love this place in a five star kind of way. We went in for breakfast for my birthday and right off, something seemed off. We were the third table in the restaurant, and the other two seemed annoyed and didn't have food. We kept a positive spirit, and after a few minutes the server showed up with menus, and we ordered. Nothing complicated; omelette with spinach and feta, rye, home fries, then two eggs over medium, bacon, home fries, rye toast. No big deal right? Wrong. Omelette came out with extras, mushrooms, onion, green pepper, and bacon. I liked it actually, but my wife wife wasn't so happy about the additions. Eggs were beyond well done, to the point that you could make deviled eggs from the yolks. You know how an egg smells sulfurous when it get that overdone... yuck. The second try was a little better, but they were still overdone imho. I don't like negative reviews, and this restaurant is in our neighborhood, so I really want them to be successful. Please, management, get on the ball with breakfast. It's not that hard to do well, but so few seem to be able to pull it off. Nice location and atmosphere, and I'll bet they have a good Bloody Mary, but we weren't asked if we wanted anything but water. Missed opportunity. read more

I'm giving Paws 4 stars specifically for my favorite time to go there...when Wednesday BOGO sushi night and Happy Hour collide! Every Wednesday after 5 Paws has buy one get one free sushi rolls fresh made by their sushi chef. I think it's about $8 for 2 orders of 6 rolls. In addition they have happy hour every night from 4-6 with drink specials and half off appetizers. If you can hit it at the right time, you can get a great deal on a bunch of great food! The perfect spot for grabbing dinner with friends! read more

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Always sit at the bar and Michelle is a phenomenal bartender. Sweet and personal, perfect experience for a low or high key night. Liquor pours are more than generous with an extensive martini & wine list. Usually get sushi, but have ordered some appetizers during their happy hour. Tonight, ordered the Poki (very tender ahi tuna in soy sauce with onions and scallions). Delious! Crabmeat with asparagus salad. Very good with generous portion of crabmeat. Went to sandwhich for dinner. Gourmet Grilled Cheese With Broccoli, sounds weird, but great sandwhich if you love broccoli with cheese. Sashimi sushi is always fresh and great cuts of fish. Highly recommend for locals. Overall, always a great experience between bar and sushi bar. Check out Wednesdays buy 1 get one sushi roll and happy hour 7 Days a week. Cheers read more

Paws - Blue crab and asparagus salad. - American Near Me - Aurora, Ohio

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Decided to take my wife out for dinner. We had a "buy one entrée, get one free" coupon for Paws and we had never been there before, so we were excited to try it out. When we walked in early on a Saturday night, a server told us to sit wherever we wanted, so we sat at the first available table. A couple came in about five minutes after us and also sat. Over the next ten minutes, several employees looked our way, but none of them approached our table. I noticed that the couple who came in after us, already had their drinks, so I got up and asked a waitress to help us. My wife is a vegan and there was only one vegetarian/vegan entrée on the menu, so I tried to order that for her. They were sold-out. They also didn't have any of their salads available and for good measure, the waitress let us know that they no longer had the ribs that were on the menu. The only option left for my wife was a veggie wrap and sides. I was about to order this when I was informed that the wrap would not allow us to use the coupon because it's a sandwich rather than an entrée. I politely asked to speak with a manager and we were told that she'd be right over. We waited another 15 minutes before we realized that she wasn't coming. That's when we chose to leave. Do I go into a restaurant expecting everything to be perfect? No, but there was nothing about this visit that was right. We won't waste our time going back. read more

Had grilled vegetable salad for lunch. Menu says "mixed greens". There was no more than 1/4 cup of tiny cut vegetables and loaded with "ARUGULA". I wasn't out of the restaurant before I got sick (twice). Unwashed (pesticides) arugula ?? Ended up in the ER! There wasn't another patron in that restaurant. Guess that should have told us to run like a deer OUT the door. I assure you I'll never go IN that door again!! read more

We stayed at the Bertram for 4 days. We only ate at Paws twice. The dinner was really good. Fast service and a tasty meal with decent prices. Breakfast on Saturday morning was entirely different. There was one server for the whole place. It took an hour to get our food. The bacon was burned to a crisp but I didn't dare send it back as I need to have a simple breakfast bit last another hour. The management at Paws needs to get it together during breakfast. read more

We just had a few items from their smoke house BBQ MENU available Thursday's thru Sunday delivered. First of all, food was here in 30 minutes!! That was lovely. The smoked turkey breast was delicious. Moist and seasoned to perfection. The applewood smoked brisket was pretty good. Not the best I've had but still tasty and worth a try- Bbq sauce was great and improved flavor of brisket. As far as sides, skip the Mac and cheese and get the loaded mashed potatoes instead. Five stars for super fast, convenient and tasty dinner that the entire family enjoyed. read more

Very very good French toast with plenty of fresh strawberries and a huge side of finely shredded hash browns. Service was great and the seating/ambiance was relaxing. If you're staying at theBertram, this is a nice breakfast option, especially if you get a complimentary breakfast buffet with your stay. read more

Terrible service. PERIODT. Took FOREVER to get our food and now we are late to our show. Not a good place to go after a car crash. Xoxo -Momo read more

The food is below average, very bland. I was at Bertram for a conference for a week so I had opportunity to try their entire lunch menu. Not one thing would I consider "very good". I have come once before for Buy-One Get-One sushi and that was decent. However my boyfriend and I came and got a bento box, and again, it was very boring. The main reason for giving them a below-average rating is because of the service. They are so so very slow! Not just the speed to which things come out, but even getting a glass of water! We also noticed after we got our food during our most recent visit that all the other tables got free bread, except for us. Jipped!!! She took too long to come back for us to complain about it so we just went without. read more

Worst service in the area. We went for the happy hour which is published in their website 4-7pm, we got there around 6pm and we're told the happy hour was over at 6pm, so they didn't honor their own online advertisement. Food was terrible, so loaded in salt it was inedible. I returned the meal and wasn't offered another item or even the menu. The plate was taken away without an apology or any other sign of embarrassment for the client's dissatisfaction. The wine was oxidized too. Typical oxidation notes of a bottle that has been sitting open for too long. On top of that, the bill included full price for the meal I couldn't eat and had returned with 3/4 of the contents still seating on the plate. WORST SERVICE IN THE AREA! There are several other places around where you can better spend your time and money. read more

I'd heard amazing things about Paws, but my experience over a three-day convention weekend was less than stellar. I attended the Cleveland ConCoction the first weekend in March 2019 and expected that the restaurant connected to the hotel where the convention took place to be up to par, if not making the effort to rise above. Unfortunately, that was not the case. My first day, I ate lunch and dinner. The food was good, but not worth the cost. I've had better food for less, but I would've been satisfied due to the convenience of the location. Things went downhill from there. Lunch the second day (and the biggest day of the convention) had not enough staff and those that were there didn't seem to be waiting on anyone. It took fifteen minutes for me to get a drink and another ten to have someone take my order (which I had to change because they weren't able to make an alteration that they originally said they could). My check was delivered before my food and without a word, just set on the table. Not once was I asked if I wanted it charged to my room, it was simply assumed, and they didn't follow the policy written on their receipt of room number confirmation. One table of four actually got up and left because they were waiting for service so long. I didn't bother with dinner there. The last day of the con, I decided to get some breakfast. Instead of the breakfast menu posted everywhere in the hotel, I was pointed to a table while given some mumbled instructions that I later realized was to let me know that they only available option was a buffet that had only half the food on the breakfast menu. I paid nearly $13 for half a dozen pieces of bacon and a glass of water, and I had to go to the bar to pay my bill because the bartender was apparently the only one actually doing anything. As I was paying, I heard another customer ask for breadsticks. The bartender said something about having them to go and the customer said they were going to eat them there. The bartender then said that the breadsticks weren't available for dine-in, only carry-out even though the customer already had a table and the place was half-empty. If I return for the convention next year, I'll be making other dining plans for the entire trip. read more

I'm not sure where to start with this review... our experience at Paws restaurant was memorable for sure, but not in a good way. When my husband and I arrived at the restaurant we were not greeted by a hostess. We stood in the doorway awkwardly wondering if someone was going to come over and show us to a table or if we should seat ourselves. After finally being shown our table, we were greeted by our server Scout, whom we would only see again to bring us our food and later our check. For the duration of the meal, not once did he ask if we needed anything else, how we were enjoying our food, offered to refill drinks, or even came to clear our stack of dishes. Unfortunately, poor service was not the bane of our experience. The food was completely dreadful. My husbands steak was bland and chewy, the asparagus was undercooked and inedible. My dish, the stuffed eggplant, was rubbery and greasy. Any flavor it might have had was completely overpowered by the taste of fry oil that desperately needed to be changed out. I took two bites and couldn't stomach anymore... Thank god the rolls were half way decent because that's all I got to eat tonight. Our dinner also came with a hefty price tag.... $96. For two people!! Please if you are reading this.... save yourself the money and disappointment and go literally anywhere else. Shame on you Paws, you ruined our date night!! read more

Paws - Stuffed Eggplant - American Near Me - Aurora, Ohio

We have been here many times before but it had been awhile. It was my son's birthday and he wanted sushi. This restaurant has changed for the worst. First they were out of some usual top shelf liquor. The service was awful. Ppl who came after us had their food before we even got to order ours. It was very slow with one appetizer coming with my husband's dinner and the rest of us getting our entrees later. My husband tasted awful like it had been old. The sushi was subpar, fishy and the rice seemed off. read more

I never knew that non local college football teams took precedence over local professional basketball teams. REALLY???!!! Paws has always been accommodating to our needs including food selection. VERY DISAPPOINTING this time around when we were sitting at the bar since 5:00 and the only patrons there, when 7:30 came around and the Cleveland Cavs came on. Three out of four couples at the bar wanted the Cleveland Cavs on the big screen and other tv's. Paws would NOT accommodate. I ALWAYS thought local professional games took precedence. We will go to Village Martini Bar in Chagrin Falls who not only will put on local professional teams, but ALWAYS appreciates our business!!!! read more

Unbelievable! Valentines Day....No special menu....1 waitress for about 10 tables. I ordered the Roast Beef Aujus sandwich. The sandwich alone was salty enough,but when you dipped it, the sodium levels skyrocketed. Uneatable....I left 3/4 of it along with the weathered shoestring fries. The server took it away and never questioned the remaining food. The salad tasted and looked like it was out of a bag...tasteless dressing. Wife's sliders were bland.... All said,we were very disappointed. Money could've been spent wiser at Wendy's. read more

The happy hour prices are great you can't beat half priced appetizers and $2 drafts. Also the sushi Is top notch

I recently ate dinner here and a family member had called ahead to find out if they can accommodate gluten free requests. we were told that was no problem and they have a gluten free menu. i asked our server at dinner and she told me that they did not have one and there wasn't anything gluten free. a few minutes later she comes back with one and says she didn't know about it. some items on the supposedly gluten free menu gave me pause, as they did not sound gluten free (asian black beans, couscous). I asked her and she didn't know, so I asked to speak to someone else. He assured me they were gluten free. I asked to speak to the chef because I still had doubts. He went back and asked for me, and my intuition was correct, the items listed on a gluten free menu were in fact not gluten free. the chef had no understanding that soy sauce contains gluten or that couscous is made from semolina wheat. this is really unsafe for people with a gluten sensitivity or celiac disease. they should not have printed a gluten free menu if they do not even know what gluten is. to try to remedy the situation, the server didn't charge us for my and my husband's meals. it was a nice gesture considering the situation, but it doesn't really make up for their ignorance and i would never feel safe to eat there again. read more

My relationship with Paws could easily be compared to that of someone who is just getting back into the dating scene & comes to the realization that being alone with their thoughts is ten times more entertaining than their date. You know that awful feeling of guilt when you meet someone really nice but they're just...uninteresting . Yet you continue to tell yourself "Maybe they just haven't come out of their shell yet" & one date turns into 5 boring dates- yep, that sums up Paws. The menu has been the same for years so my husband was excited to force me to eat here on Thurs since they finally added some new items... maybe instead of changing up the menu they need a new chef. The food & service was terrible!!! I wanted to trip our waitress, she was abrupt, rude, rushed, unavailable and disorganized. Our waitress forgot the drink menu, wine lists, never asked if we needed condiments, never took my drink order, forgot my brother -in- laws drink and never asked if we wanted desert. I realize she was busy training another server but seriously- she made everyone at the table angry. I've had their truffle fries & pumpkin cheesecake in the past...the fries are mediocre at best & the cheesecake was flavorless. This time I ordered their Roast Broccoli and Cauliflower but they were out of this so I had to settle for the Garlicky Loaded House Cut Fries (without the egg); there was no garlic flavoring at all, my fries were luke warm if even that and I didn't taste the smoked gouda at all. The only delicious part of this meal was my one role I got to eat. I really hate this place!!! The only good service we received was from the men, one whom refilled our water & the other who brought out our food. Wish the tip money would've gone to them instead of our waitress. I've also eaten at Leapord for my anniversary and there was not one thing on their menu I'd eat so they were kind enough to make me Alfredo but again, it was flavorless. I probably would've been more satisfied had they thrown a bag of frozen fries in the dryer to cook - just say'in. read more

I was not very impressed with the place. One local beer on tap. I had the pulled pork po boy. The meat was good but the bun was very chewy. I'm going to guess that it was warmed up in the microwave. Not sure. My wife had a Manhatten. It kicked her butt. Very strong. read more

Decidedly average food and ambiance. Server was the only saving grace. Seems more like a lobby at a hotel or a mall food court. Food was slightly better than bar food. read more

Paws has the best sushi! Ken is awesome! They have a traditional restaurant with an American menu, and a sushi bar. We eat here at least once a month and are never disappointed with the sushi. Have been disappointed with some of the American menu items. But it's always a great time at the sushi bar. read more

Spent the weekend at the Bertram. This was without a doubt the worst food I have every had at any restaurant. The first 5 lunch and dinner meals were cold when served and it took so long to get served that I didn't bother sending them back. I would definitely recommend finding somewhere else to eat. If I could rate zero I would. read more

Went for Sushi on a Saturday Night. Sat at the Sushi Bar. Food & atmosphere were great!

This was one of the worst dining experiences I've had. The food was completely bland and service was slow and inattentive despite the lack of other customers. Even with a free meal coupon I spent $78 + tip for two people. I would have been upset if the entire thing was free let alone paying as much as I did. Please do not go to this restaurant, it's not worth the massive amount of money it costs. I've had better food and service at Applebees. read more

We stopped here for lunch. Sushi and Miso soup are great. Salads are large, overstuffing the bowls they are served. Pricey as well. Desserts are amazing, freshly made pastries. Service is a bit spotty. If you go for sushi, you will be happy. Otherwise, not too special. read more

The food was just OK. I had the summer salad which was good. My only positive comment is that it had a generous amount of chicken. The others in my group had nothing positive to add about their meals. The worst part was the service. Never a refill on water and we had to go to the bar to get our own drinks. Plates were not cleared until we asked someone to do so. My husbands meal never came. Not attentive to this at all. Waited and waited so we all decided to go ahead and eat before meals were cold. never again. read more