I was a bit skeptical about staying here after reading the reviews but was pleasantly surprised by…read morehow nice our room was. It was very clean and newly remodeled. The beds we're comfortable and the room was quiet. I'm giving it a 3 because the drive-by appeal is lacking: gravel parking lot and run-down surroundings. Also, there isn't necessarily someone on the premises but there is a sign to "call this number" if no one is around. But, when I called, they immediately picked up. I was at a conference at the Robinson Center so this was super convenient. Request Building 2 because Bldg. 1 has not yet been updated.

This is totally remodeled I was told. It's absolutely disgusting! Bathroom is gross. I'm afraid of…read moregetting bed bugs.

Well I will be the first to admit, I was a bit skeptical before my stay. Seemed like most…read morereviewers were local from Kentucky and I had not been here to this part of Appalachia, but having spent the last 14 years in the DC area till a recent move to Huntsville Alabama..that had me fall into a bit of east coast snobbery....and I did not have high hopes for this areas hotel. Well -- BOOOM -- what do you know, I was way off ! I was here for the SOAR event Aug 31st at the Technical college to help bring broadband to the area, which the Governor and Chairman Hal Rogers also attended ...and this hotel was very nice in every way. The lobby and lounge area really nice, high end and classy. The people were all very helpful and easy to talk to and work with. Anything I needed they were happy to help, including a last second late checkout. And the room was very nice with all the things you would hope for. And I travel a lot in my day all over the country and world, but this bed was seriously the most comfortable one I have ever had in a hotel. Seriously! I never would have thought I'd say that about Hazard, Kentucky -- but it is true. Place was inexpensive as well making it the trifecta of nice, clean and not expensive. One note of caution of those who care to partake in a beverage here and there -- this area is DRY on Sunday. Found out when I went in the Applebee's literally next door and asked girl -- are you open, Sunday night -- when like 1 person in there. She said yes we are. So I sat down, to only find out they can not serve alcohol on Sunday -- so I then said good evening and left! IS this a true 5 star as I rated it? No. My sliding scale of being in the boonies and my expectations of fear, made me give them a 5 --- but it is a legit 4 star feel and quality, not only in Hazard but anywhere really! Kudos team, kudos!

My recent stay was just okay. Room was clean and quiet. Breakfast was a bit of a misfire…read more Not the usual Hampton/Hilton arrival experience. I am typically offered a couple of bottles of water and a snack. Not here. Otherwise; the woman working the desk seemed trained on the fundamentals. My last six (recent) Hampton/Hilton stays included a hot breakfast offering - but not this property. At 8:15-ish AM; coffee urns were all empty. No bananas. No muffins. No OJ. No waffles. Kids cereal and milk were available. Another guest mentioned bananas and muffins being available in the pantry, so I assumed if it was okay for them, it must be okay for me to retrieve a few errant items. Apparently, not okay. Staffer immediately closed the sliders to block the pantry then asked if there was something I needed. Um, yeah ... coffee, banana, Raisin Bran, OJ. He delivered everything but the OJ. The other guest that had encouraged my foray in to the pantry shrugged and apologized ... not his fault.

The rooms were very clean and the beds were very comfortable. The property had grills and picnic…read moretables that had a roof over them. Also a very nice, clean swimming pool. Definitely recommend this place to stay. I will definitely return.

Love staying there good place to get away enjoy yourself and relax will be going back been going…read morethere for years

Oh my goodness, what an adorable gem!!! I spotted this place on the drive up to Red River Gorge,…read moreand am so delighted I stopped for a bite to eat. There is a big selection of drinks (frappes, hot chocolates, coffee) -- and my frozen mocha was wonderful. There have a huge assortment of gourmet chocolate bars, pastries, and cakes. YUM. Truly, so good, and not like anywhere else around for miles. It's a perfect spot to get together with friends or family. There's a play area for little toddlers, a huge back deck with brand-new furniture and plenty of well-shaded tables. The back yard would be a great event venue. Thanks, hope to be back soon!

We really enjoyed our stay here! We normally visit the Red River Gorge about once a month to climb…read more Because it was our anniversary we decided to try something a bit romantic (a bed and shower lol). We saw a flyer for the Inn posted on a board near a spot where we climb and decided to try it. We were not disappointed! The couple who own the Inn, Mai and Dustin, are very sweet, talented and welcoming. They've worked hard to create a beautiful space out of what looks like an old motel. The rooms were designed by Mai and are modern and spacious. I'm guessing the room used to be 2 motel rooms made into one suite. We stayed in the Paris room. It's quite large with a separate sitting area (where we put our gear), and a huge bathroom. The wood floors were convenient for when we came in dirty and didn't have to worry about keeping carpet clean. Also, there is a large screen tv with Roku and Sling TV so you can just click an app, put in your own password and watch what you want. The bed was comfortable and we took advantage of the jetted tub every night which felt amazing on tired feet. They also have organic soaps made by a local person that were wonderfully pleasant. And the room has a strong WiFi signal. When we arrived, Dustin and Mai greeted us with small chocolate candies. They were delicious. They live next to the Inn and are very attentive. In anticipation of breakfast, I told them about my food restrictions which they easily accommodated. Mai made the breakfasts, which were well done and generally were an egg dish, fresh fruit or yogurt with fruit, a pastry of your choice and a drink from the menu. We ate outside on the back deck (we could have also taken our food to our room) and sometimes chatted with other guests and customers. Everyone was friendly but not overly invasive. We also learned more about what Dustin and Mai have planned for the future for the Inn and it sounds very exciting. They're a lovely couple with great vision and the effort they put into their Inn shows. Oh one other thing... we casually mentioned on our second day that we were celebrating our anniversary. That evening Dustin and Mai unexpectedly popped by our room with the most delicious mousse cake. Such a sweet surprise! We had just eaten and thought we couldn't stomach anything else, but when we took our first bite we couldn't stop ourselves from devouring it. Seriously delicious!!

This is a very basic hotel or accommodation when you're visiting the red river gorge. It has…read moreeverything you need- shower, towels, etc. It has no microwave, mini fridge and coffee maker. I think you have to request for these for additional charge. I am not very picky on where I stay when I go hiking as long as it's clean. I will rate the quality of service and how smooth my transaction with the front desk and booking/ communication with this hotel 5/5. However, for the hotel itself I have to rate it 2/5 because of the missing basic appliances in the room, the room smells like stale smoke even if I asked for a non-smoking room, the shower pressure was so light it's just like dripping water, the internet signal was non- existent like I was back in the 90's, I feel like I was in the boonies because my Verizon is not getting any signal while I was inside the room, and the towels were very hard and has stains. I'm glad I brought my own towels.

The room is pretty nice for the money, but I was not able to get wifi. Was very important because I…read moretend to plan vacations as I go. Sounds like normally the wifi works well. The 2nd worker that came in sounded honestly shocked that I could not connect. I would be really upset, but the new girl Trina, saved the review for the hotel. She was nice and was very helpful trying to get me some wifi. She checked a closer room to see if I can get the wifi, no luck. I appreciated the extra effort. She was nice and could not give a bad review after interacting with her. She told me it was her 2nd day, I'm sure she will get more good reviews fir the hotel. Turned a 1 star review into 4. I would recommend the hotel owners to look into mesh networks if there is a common issue with the wifi. In an area that has no cell coverage it is important for the hotels to have good wifi.

Seems that many/most of the other reviews on this site are for the lodge or cabins--but "Natural…read moreBridge State Resort Park" is the actual park itself so that is what my review is for. I can't speak to the cabins, but as for the lodge my review is under "Hemlock Lodge" and it's a solid 4 despite a few cons. But for the park itself--a 5, hands down. A beautiful, well maintained park full of trails from easy to difficult and each with glimpses of wonderful natural beauty such as the main trail here that leads to the natural bridge. You can hike to the top of the bridge and walk it, then trek under neath it for a view of the arches, then to several overlooks to get a glimpse of it from a distance. I'd recommend doing all of the above as each is breath-taking. This area of KY has more natural arches than any place east of Utah and that doesn't get mentioned nearly enough. There's a local business on site at the park that sells passes to ride a ski lift to the top of the resort park trail where you can then trek to the natural bridge in 15 minutes or so (max) of moderate hiking. We opted for the one way pass and hiked down--a really great hike but one that is a bit more difficult and provides opportunities to slip and fall so if you're a casual at best hiker you may prefer the roundtrip lift. It's worth doing if you're up for it though, as it's a beautiful hike. Really great park in a really great location to use as a homebase to explore all of the red river gorge area which offers a lot of other great hikes and natural beauty.

In the land of arches, Natural Bridge brings the bridge to you with a Sky Lift that climbs straight…read moreup the rock wall to drop you feet from the star feature. There are a few loop trails above for different views, above, below, ridge side, and even up close and personal with the fat man's squeeze down from the top. On Saturdays, a farmers market may be at the base offering local fares like breads, baked goods, honey, or even alpaca fur! The lakeside trail offers a suspension bridge, and on Saturday evenings there could be square dancing at Hoedown Island! Adjacent to the Red River Gorge, you can stay or dine at the Hemlock Lodge with a view of the pool and river below.

The staff was nice and the room was great except for the morning shower. The was no water in the…read moretub when we tried to take a shower. We tried the water to include pulling on the nob. When we checked out we were instructed to pull on it but I had not wanted to break it. This was something that needs to be disclosed at check in.

Staying here while traveling for work for 13 weeks 7 days on 7 days off. The staff is amazing, I am…read moreworking nightshift and they book my room exactly how it needs to be done so that I am not charged for the day before or the night I leave. The breakfast is great and rooms are clean , I am a clean freak so I wipe everything down and take Lysol spray anyway but still. Would highly recommend.

This is one of my favorite state parks for a day or two of hiking. Very nice trails, some are…read morefairly rugged. I've been here several times, sometimes for just a day, and a few times camping nearby. You can take the sky lift up to the natural bridge, or you can hike up. There is a short trail (1/3 of a mile) that leads to a nice overlook where you can view the natural bridge from a distance. There are birds and wildlife to observe. And it is nice to visit in different seasons. There are good restaurants and touristy places to shop in the area too.

Well everything cause I did it ! Haha this is a self paced and self guided hike. It can be what…read moreyou make of it but the beauty is untouchable out of your control. A mix of hardwood, pine wooded and lots of sandstone /limestone rocks ! Tons of song birds and insects and forest creatures. Truly amazing day hike.

Service is very nice. Fun activities to do around and a nice clean room. Very fun over all.read more

Nice hotel in London, Ky. The room was very clean, and decorated well. We unfortunately couldn't…read moreget any hot water in the room. The pool was good and the breakfast was fantastic! Overall the staff were very friendly as well. We will be using this as a regular stopping point for road trips.

First of all let me begin with the amount of disrespect we received at this business is…read moreembarrassing. Watch using your cards with this business as they are THIEVES. I will include all videos where you can hear the owner say what my charge was and what reflected my account was not that amount. We are still as of now waiting on our refund. Had to involve police just to get her to cough up a receipt to prove we were being refunded. SHE KICKED US OFF THE PROPERTY AND IMMEDIATELY CANCELED OUR STAY WITH TWO CHILDREN OUTSIDE AFTER DRIVING 14 HOURS STRAIT. SHOWED NO COMPASSION WHAT SO EVER. THEN AS WERE WALKING OUT ANOTHER WORKER CAME OUTSIDE AND SAYS DONT TALK TO MY DAUGHTER THAT WAY. As if we didn't have every reason to be upset. THIEVES. Take your business elsewhere. It is not okay to do people like this.

I don't even know where to start about our visit here. As someone who has stayed in everything from…read moretents to resorts, I think I have a pretty good idea of what to expect from a Level 2/3 hotel. My mom has stayed at other locations and overall been happy so we decided to stay at this location. It was $95 for the night and seemed high for what you get but since it offered breakfast and had a pool we justified the cost. On first arriving, the lobby was clean and seemed welcoming although small for where you are also eating breakfast. This did prove true in the morning so we took it back to our room which was inconvenient when we needed something else. However, we checked in and proceeded to unload the car. On our way in the desk clerk said their system messed up and she needed my card again. So I had to stop with a cart of stuff and re-check in. The room was clean and an average size but the shower had mold as well as the grout in between the tile was as dark as the tile in many areas. This is usually a sign of things not being cleaned adequately but I have seen worse. When we looked at the window the screen was hanging off but it was 90 degrees so we weren't going to open the window. We proceeded to head to the pool where we were greeted with a sign that said the pool was being renovated but open. This proved to be an excuse as evidenced in the photos. The paint is flaking off everywhere even in the pool when swimming, there is paint and outside debris on the floor, huge areas of mold on the wall where it is coming through the paint they tried to cover it up with, the outside windows are wide open with no screens, pool ladder is broken (no sign on it) , and the pool sign says limit 5 people (for a 3 floor hotel). We ended up heading to dinner and when we came back one of our group (there were 4 of us) was cold so we called down (9:30 )and asked for an extra blanket and towels. My husband was told they would be brought up. 30 minutes later they aren't there so he calls back. They said they don't deliver stuff this late we needed to come down. He also asked for more makeup remover wipes (there was only 1 toiletry of each and I had registered for 4 people) and was told they didn't have any. We came down and I asked the clerk who told my husband they would bring it up and how many people were working. She kept saying there is normally 1 person who works at night. Surprise there was another person working so I asked them why no one called us to say they weren't bringing it up to which she replied the other girl was new and must have forgotten. At that point she started being rude and I brought up my safety concerns with the still open windows etc and she basically told me it was fine. Yet the parking lot has signs that say basically you park at your own risk. The next morning when we had house keeping knock on our door almost 2 hours before checkout. We told them we weren't leaving yet and did ask about more toiletries. Surprise they had make up remover wipes. At check out I asked for a printed receipt showing I had checked out and total so I could make sure there were no added expense and the GM got an attitude. I also told her I was going to be contacting corporate to which she said nothing, didn't ask what was wrong, or offer to help. I did give it 2 stars because the breakfast was good and had a nice variety, the beds were comfortable and there were enough pillows. I do want to note I would NOT stay here again or recommend it to anyone. When we were leaving the side doors were propped open, the pool door and windows were open and that area had not been cleaned up even after me saying something about it last night. The open doors and windows are a safety risk. They do have cameras but they are not monitored. The screens are at the front desk and every time I went to the front desk no one was there. Even during check out and check in times. If I could I would give it 1 1/2 stars. Edited to add: The employees stand right outside the main doors and smoke so it goes right in your face yet they are a non-smoking hotel