The staff at Cadillac Surgical is very courteous and helpful. Dr. Bowden has always done an…read moreexcellent job.

Beware of hidden charges!! You think it's a follow up, and BOOM there's another surgical charge…read morethat is billed higher than an office visit, because it's a "procedure". Oh wait, the Dr wants to see you again in 3 weeks..... BOOM another surgical charge. When office visits are billed differently from surgical procedures, it would have been nice of this office to say that these visits were all surgical. I was expecting $75 worth of office visits and instead wound up with almost $400 in "surgical procedures"! To top it off, I ended up seeing a different Dr at a different facility to have my issue resolved, so all of the money I am sending to Cadillac Surgical is a complete waste. I wouldn't recommend this facility at all until they get their billing practices under control.

These people CARE. They are absolutely the best. I've taken two people with urgent eye issues…read morethere over the last year - they are kind, courteous, take them in right away, and have taken care of the issues immediately. One of them was at another eye doctor first who put dye in, looked at it, and said it was just scratched...by the next day it was a mess. Here they immediately identified an infection and took aggressive steps to eradicate it - the next day it was 75% better. They literally saved his vision with their quick action. I can't recommend them enough, they're fantastic.

I ordered my glasses a week ago I'm trying some different features I haven't had before!! Always…read moregreat customer service!! The ladies in the optical are amazing and both the doctors truly spend time with each patient and listen to any concerns I may have!! For years I went to a specialist down state and ordered frames hear in Cadillac which is where I started to learn of dr. Cook's practice?? As soon as I had the go ahead to see a doctor in Northern Michigan Dr. cook is the doctor that was recommended!! I have Been a patient since about 8th grade and I'm in my thirties now!! I'm am extremely impressed with the practice and where the technology has helped improve my vision!!

Great experience from calling for first appointment, Elizabeth was so patient and understanding, to…read moregetting a filling today, WONDERFUL team! Dr was genuinely helpful and offered options. High energy but not rushed. His assistant Maddie was very professional and kind. Chris checked me in and was sweet and sincere. Overall they were impressive. I can not wait to have a dental care team after seven years! They made it easy.

Mitch is a great dentist he is a caring professional and always puts his patents first . His office…read morestaff is always friendly and helpful.

Been going here for years and continue to recommend to people I know. Dr. Sheryl Jenicke is kind…read moreand runs a great office with caring and knowledgeable staff. My son recently had a tooth get broken and within 30 minutes Dr. Jenicke met us at the office in the off hours and took care of his tooth. I am proud to refer others here.

Dr. Jenicke is amazing! I came in thinking I will be getting a crown, but she saved the tooth by…read morereplacing the fillings and it looks amazing. She even got rid of the food traps in between a couple of my teeth. In addition, it was painless experience. I highly recommend her! Carrie was my dental hygienist and she did a fantastic job as well! Thank you Brilliant Smiles!

Dr. DeHaan has been my dentist for years and am thoroughly impressed with this office. His two…read moredental assistants, Tasha and Melissa are fantastic! The level of professionalism and comfort in this office is amazing, I cannot say enough about this practice. Sometimes it can be challenging to schedule an appointment but in all honesty what good dental office isn't hard to get in to? It can be looked at as a positive. Would definitely recommend!!

Bigger isn't always better. this office has several dentists and hygienists, but it takes 3 months…read moreto get an appointment. The dentists are all good, but unless you are able to come in at 11am or 1pm, you'll be waiting a long time for an appointment. I was a patient for 15 years, office is open late but those 5pm and later appointments were just for special patients. I had to change dental offices.

The Doctors are Aok i can neverget an app. the front staff some days great most days not so greatread more

Dr. Mutch and Dr Helen is always nice. But the front desk Sandy is so bitchy. Not accommodating…read more Why work at the front desk if you don't even smile for a simple inquiry and asking help what to do next? Sandy should find a better job fitting for her or be better on your customer service. Not all people are well knowledge on the process at your office. I do saw her smile at white people do. I don't wanna raise racist card here but am brown. So when I saw her accommodating to white people it made me feel like she's being racist.

Holey wow! What a great visit w/Doc Scott! He was patient (w/the patient) kind and listened as well…read moreas gave good information. He was gentle when making impressions (pat. is developmentally disabled) and talked all through the procedure. Katelyn, front desk was very calm and collected when insurance got screwy and pat mom was worried about coverages. Thanks A.B.L.

Dr. Jenicke is amazing! I came in thinking I will be getting a crown, but she saved the tooth by…read morereplacing the fillings and it looks amazing. She even got rid of the food traps in between a couple of my teeth. In addition, it was painless experience. I highly recommend her! Carrie was my dental hygienist and she did a fantastic job as well! Thank you Brilliant Smiles!