1. Paul Lavelle, DMD

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    Prospect, KY

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    Paul Lavelle, DMD

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    6 years ago

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    Springhurst Endodontist - Start a pack of instruments just opened.

    Springhurst Endodontist

    4.5(16 reviews)
    4.9 mi•Westport

    I was referred to Dr. Sauer a year ago for a root canal on a tooth with an abscess that my dentist…read morecaught early in an x-ray. Immediately upon arrival, I felt at ease, welcome and cared for. The procedure was relatively painless with Dr. Sauer and her staff checking in with me regularly to ensure I was comfortable. They completed the procedure quickly and professionally. I was back at work immediately following. Today was my one-year check in and it felt like walking into the home of an old friend; I was greeted warmly and everyone remembered me. The procedure was successful. This is a practice that cares. They respect their patients and genuinely want the best for them. While I do not wish to have a need to go back anytime soon, I will not hesitate to contact Springhurst Endodontist the moment I need their services.

    OAA i had the worst experience ever . these people are not…read moreonest. my dentist refer me to them for root canal . they asked about my insurance and I gave them the information . my insurance was out of net work and they did not tell me. they did a CT scan and charge me $400 and told me that I need another visit to do the root canal and it is additional $1400. when I asked why my copay is so high even though I did another root canal a year ago cost me $200 all together .they told me because you have bad insurance and did not bother to tell me that they are out of network. these people trying to hunt patient and gain as much money as possible and do not care about patient . can't trust them.

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    Springhurst Endodontist - YIKES

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    YIKES

    Springhurst Hills Dentistry

    Springhurst Hills Dentistry

    4.4(24 reviews)
    5.5 mi•Westport

    Dr. Tran is my personal Dentist. Just wanted to give her and…read morethe crew a shout out... A few days ago, I cracked my bottom rear molar. She immediately got me in. She's an extreme knowledgeable Dentist and does only what is necessary... and she does it phenomenally. Great job today!

    I was dr Tran's patient since then she started this office, she was used to be more concerned with…read morethe patient's satisfaction and being on top of any issues but since last few years she hardly comes in and check the concerns and care about quality of work. She hardly stays in the room for a minute and make her staff to work the rest and by herself start working on the other client. Everyone needs more money but not giving proper attention to patient is not acceptable. Well recently I had the service done by her, I have crowned my teeth my front teeth have a bridge that came off I got appointment with her to get fixed she hardly works 5 minutes on me , didn't clean the bridge or my teeth and just glue it back and charged $440 for less than five minutes service. Apparently that was a mistake she had done and after a month that bridge came off again I came to get it checked then she said because of some gaps in between the bridge and natural tooth some bacterial infection happened so my tooth had been broken and have a big cavity underneath. She told her assistant to put that bridge back and give me estimate for the repair of $5000 as soon but since she has vacation and none working days so they gave me 3 weeks later appointment. The bridge when assistant put it back it was not even sitting on my teeth because of broken piece in then assistant told the Dr about it but didn't even give a second look and tried to fix properly with temporary bond she told me might be it will come off in a day but something from over the counter I can buy and use in the meantime and Waite for my appointment in 3 weeks. The next day it came off as she knew that it would be well I called the office if she can accommodate me in because it is emergency and can't wait for that long since I have been her patient since last 15 plus years and spent a lot of money every year including my whole family but Katelin replied back so rudely and said that she can't accommodate at all regardless. The worst worsted experience I had from her and by her staff. It was very frustrating and very unprofessional by her. I will never going back to her and neither my family. Very rude and unprofessional by her staff and by herself. I wish I could star her in minus 5

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    Springhurst Hills Dentistry
    Springhurst Hills Dentistry
    Springhurst Hills Dentistry

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    Mortenson Family Dental - The employees do pumpkins each year. Love them!

    Mortenson Family Dental

    2.7(19 reviews)
    7.0 mi

    Stay away! Just because you set up an appointment with them doesn't mean it's actually scheduled!…read moreIt doesn't matter if you take off work to make the appointment; if you don't confirm by text the day before, they'll cancel it without even trying other ways to contact you! Then, at your scheduled appointment time, as you're standing in the waiting room after taking off from work and driving 45 mins to make the appointment you rationally expected them to honor, you're gaslighted to make it seem like it's unreasonable for me as a patient to expect this Dentist to stand by the appointment time that was made with me over a week ago!

    I scheduled an appointment for both a cleaning and evaluation of an occasional minor toothache…read more When I arrived, I was told the appointment was only for the toothache. The staff offered to schedule a cleaning for the following day, but I was unable to attend because I already had an OB appointment. After examining the tooth, they scheduled me for a filling the next day rather than completing the treatment during my current appointment. I'm still unclear why I was asked to come in that day if no treatment was going to be provided. As a result, I had to arrange childcare for my son and make time for another appointment. To make matters more frustrating, after the appointment I was informed that they would not perform a cleaning until after I deliver my baby because they require dental X-rays. However, X-rays were taken during this visit, and records could also be obtained from my previous dentist if needed. The reasoning seemed inconsistent and was not explained clearly. The worst part of the experience happened when I arrived for my filling appointment the following day. I was told the appointment had been canceled because staff claimed I had "stormed out" and slammed the door while saying I did not want any appointments scheduled. That is completely untrue. I declined scheduling a future cleaning, not the filling appointment that had already been scheduled. I was never contacted about any cancellation, despite receiving a text confirmation for the appointment. What makes this even more confusing is that the office's front door is designed in a way that makes it virtually impossible to slam. Being accused of behavior that did not occur and then discovering my appointment had been canceled without any notice was incredibly frustrating and unprofessional. Overall, the communication was poor, the scheduling process was disorganized, and I felt that my time was not respected. Between the unnecessary extra appointments, the conflicting explanations, the canceled filling appointment, and the inaccurate accusations, this was one of the most disappointing experiences I have had with a dental office. Unfortunately, I cannot recommend this practice based on the service I received. If I could I would leave 0 stars.

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    Mortenson Family Dental - Here for my checkup!

    Here for my checkup!

    Mortenson Family Dental

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    Mortenson Family Dental

    Mortenson Family Dental

    3.2(10 reviews)
    2.1 mi

    This office definitely deserves 5 stars for my experience here. I made an appointment on short…read morenotice to get a check up since I met my deductible and am about to switch to a new job. I was squeezed in and got X-rays, a cleaning, and an exam with Dr. Kate. I ended up being recommended a mouth guard for my teeth clenching and they have worked with me on such a tight schedule for getting my smile scanned, guard made, and even coming in outside of hours to ensure a well fit all before I have to leave for my new job. I'd give an even higher rating in possible. Their care and attention to detail is just the tip of the iceberg for reasons why I would refer you to establish care here. They are lovely!

    As a long time patient of this practice, I was very disappointed in how I was treated today. I…read morebrought my daughter in to have a filling repaired. It fell out after only a year and two months. The practice attempted to blame my daughter for it falling out - in fact, she was simply sitting there watching television when she ran her tongue over it, and it fell out of her mouth. After attempting to blame her, they then tried to charge me more money for additional x-rays and repair work to fix what was obviously substandard work in the first place. Fillings shouldn't fall out of your mouth after only a year. It just felt like another money grab with no appreciation for customer loyalty or apology for not putting the filling in right in the first place. Will be switching my family to a new practice.

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    Mortenson Family Dental - They canceled my appointment 48 before and it's impossible to get in anywhere before i go back to college

    They canceled my appointment 48 before and it's impossible to get in anywhere before i go back to college

    Mortenson Family Dental - I have been a patient here for years, shocked to see one star review due to scheduling. lol I'm sure that's not the case

    I have been a patient here for years, shocked to see one star review due to scheduling. lol I'm sure that's not the case

    Mortenson Family Dental - Children hideout.

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    Children hideout.

    Paul Lavelle, DMD - cosmeticdentists - Updated October 2026

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