Nancy, the salesperson, was incredibly helpful with choosing fabrics and colors for the furniture I…read moreselected.

Will never buy anywhere else! Excellent customer service! Furniture is well priced and so much…read morebetter than the so called furniture stores. I want my furniture to last. If you listen to the salesman he will steer you towards your price/quality range. Love that I can choose the fabric and get honest opinions on their durability. Delivery was flawless. Nice friendly guys and very careful in our home.

Bought a sectional couch. Less than 2 years, closer to 1 year, a seam is giving way. They wont…read morecover the cost to repair. The process to set up service goes through a 3rd party. Extremely frustrating that the quality of the workmanship is an issue and it is my issue since they dont stand behind the product unless you buy and extended warranty. Guess I was buying a car????

Bought a couch there in June 2025sold us a warranty for 5 years, 4 months later it breaks , go…read moreinto store claim they will replace it after new years, driver shows up and claims he can't take replace it warranty was charged 49.99 on receipt , but look how it was printed , reached out to customer service they gave us a fake name and number of warranty company called number and it was someone's private number, at this point this seems like fraud

I have been waiting for the opening of this super modern furniture store after months of watching…read morethe build out take place. It was finally unveiled this morning. They are still putting the finishing touches on the showroom but from what I saw peering through the glass is a sleek, hip and inviting space. Platform beds, deep sectionals, upholstered dining chairs, bold primary colors and wood accents were just some of the things I could see from the front. Mid century modern is definitely the vibe here. I can't wait to go back for the full tour. Good stuff.

The products we got are beautiful. the bed squeaks and probably needs to be tightened. paying for…read morewhite glove delivery was a joke. service department is worthless for a minor repair. Would never buy from them again. they don't stand behind what they sell. It's a shame.

Maybe I have a strange perspective on what "garage sale" means. The place is set up hap hazardly…read moreand you don't feel safe too look at something you are interested in because things are randomly stacked or resting on each other. If you are in the market for over priced used tools or meat slicers that will give you tetanus, come here. But seriously I feel like I need a tetanus booster after visiting this place. I've been to more organized junk yards.

Stopped by here to check it out. Basically what it sounds like, but definately not garage sale…read moreprices. Ah's sits off Ridge pike in norristwon, and features an ecclectic assortment of used items outfront. This kind of reminds me of an antique shop crossed with an ollies or a big lots. Lots of used tools / equipment / furniture. Prices are negotiable. Good if you need a random tool or household item and don't want to spend the money to buy new.

Worst experience ever. Ordered a couch that got discontinued and never even received a call. Went…read morein yo get refund and sales associate was terribly annoying and kept us there way to long showing us furniture that was way over budget and too large for our spy. I'll never go here again.

If you like the furniture at Ashley, order it online do not buy from this store the salesmans r…read moreliars and they would never call you back the salesmans JOE and the manager JOE are the worst customer service people I ever come across. For Black Friday I bought a sectional for $4000 and delivery fee was $469 dollars but if I purchased $500 more, I will get delivery free and receive a television which was a lie I didn't need to purchase any more products to get free delivery and I did not receive a TV which they told me will come three weeks after I purchase the furniture when I call back they was going to look into it and Joe to store manager supposed to call me back never call me back and every time I'm call him he's busy I would never purchase from this store ever again.

My experience was fantastic. I'm very happy and satisfied with the furniture which I bought on…read morefantastic / fabulous sale. I really don't understand. why some people have not said great things. I am very very picky and their sales help was incredible, service, delivered on time, perfect! I can't remember the last time said perfect. Lastly HUGE shout out out to the movers! They were the BEST. Seriously. The BEST. They were super friendly, helpful, kind, careful not to scratch anything, extraordinarily professional. I can't say enough... you couldn't ask for more.

We ordered a custom sofa from Sheffield with COM fabric. All dimensions of the sofa were clearly…read moredelineated on the order form, carefully reviewed by Sheffield, and signed off by Sheffield and us. The sofa was delivered with the correct fabric and looked good. However, we later realized that the chaise portion of the sofa was 3 inches narrower than specified on the order form. Instead of being 39" wide (interior) it is 36" wide. Sheffield has refused to do anything to make the order match what was specified, what they agreed to, and what we paid for. They claim that being 3" narrower is "within spec" and maybe a result of the fabric pulling it narrower. The fabric!?! Pulling a wooden frame in 3"?!? An absurb dodge to avoid their cost to rebuild the sofa as specified. Sheffield did not stand behind the contract that they signed to deliver quality furniture.

Furniture is very well made and solid. No veneer here. It is expensive but I try to wait for a…read moresale. Customer service was excellent. Their delivery team is amazing. Prompt, eager to please and professional. Will definitely buy more of their furniture.

I don't recommend purchasing an LED Christmas tree from this company. I purchased one 11/23/22 and…read morenone of the lights turn on one year later. Almost $1k in the drain given no warranty. Meanwhile, I have a Restoration Hardware LED tree that's been working for 5+ years.

I am beyond frustrated with my experience with Ballard Designs. I ordered a custom stool on July…read more31, with an estimated delivery date between September 30 and October 4. After months of waiting, I was informed in November that the delivery would be delayed until mid-November. It is now December 1, and the order STILL has not shipped. When I requested to cancel the order due to these repeated delays, I was told that custom orders cannot be canceled and that delivery dates are merely "estimates." This policy is unreasonable--how can a company take my money, fail to deliver within a reasonable timeframe, and refuse to offer a refund? At this point, I have lost all confidence in Ballard Designs' ability to fulfill my order, let alone provide reliable service. The lack of communication, failure to meet deadlines, and rigid cancellation policy make this one of the worst customer service experiences ever. Ballard Designs, your customers deserve better than empty promises and endless delays. I will not be ordering from this company again and urge anyone considering their products to look elsewhere unless you want to risk waiting indefinitely for your items.

The store's products, furniture and accessories, are arranged in an appealing fashion.read more

February 2021 We…read morewere in need of carpets for our home sale and asked our realtor for recommendations and I was very impressed with Mike Bondi. He was personable and prompt. There were no high pressure sales and he gave us exactly what we wanted. Mike's installers were also prompt and professional. They were able to maneuver the furniture to get the job completed and that was a relief. All in all they started around 8:30 and finished ahead of 5 pm. I was so excited to see our new beautiful rugs and our feet just sink into the upgraded padding. I'm sure the new feet that tiptoe across our new rugs will be delighted!

Bought a sectional sofa from Bondi Furniture. Mike was very easy to work with, professional, and…read morekept me informed. He also beat a price that I found online for the sectional. After I made my decision to order, I had my furniture within a few days. I will be a return customer in the near future. I highly recommend checking out Bondi.