Downtown uhaul locations are generally a disaster... badly run, overcharging, poorly maintained…read morevehicles. But this location, on Parliament is a gem. The new owner is really working hard to meet customers' expectations, to clean up the office which was a bit rundown before, and to make sure all the vehicles are well maintained and clean. He has only been there for a few weeks so disregard any reviews from before August. You will not be disappointed here. I can't say enough about what a pleasant experience it was. We were so surprised...

ZERO STARS IF POSSIBLE!!!! Nothing good just wasted time and empty promises and me left to deal…read morewith it. I booked a week in advance. I was ensured twice everything is fine I will get the truck no problem and two days before my move I get a call, I have to drive 45 min away to pick up the truck and I don't have a car. That is not what I agreed to and totally ruins our plans. I called to rectify the situation I had to wait 20 min the first time then 20 min the second time when they failed to connect me to scheduling. They couldn't help me... I don't understand why they bother taking reservations if they can't fulfill them. When I go to cancel my reservation online, it say your reservation is complete see you on the day time and location... So I have to go on hold another 20 minutes to cancel with a person. I Will never use again. I will try every other company first. Went with Bristol car and truck rental in the end.

Unreliable, unprofessional, untrustworthy. Didn't show up when he said he would, refused to send an…read moreinvoice as promised, overcharged.

We used take my junk today. Very professional and took his time to ensure what we wanted to get…read morerid of. And he was very covid sensitive even with payment. Can't say enough about Andre and his service. Highly reccomend him.

I always have a great experience with XYZ Storage. The locations are always clean, well-lit, and…read moreeasy to access. The staff has been professional and helpful whenever I've needed assistance, and the move-in process is straightforward. Security is important to me when choosing a storage location that I can recommend with confidence, and I felt comfortable storing my stuff or referring my clients here. The loading areas and elevators are convenient, and the overall state of the properties are well maintained. If you're looking for a reliable storage facility with excellent customer service, I would recommend XYZ Storage without any hesitation.

SCAM ALERT!! Raised rent $150 a year first payment claiming they miscalculated. Refused to honor…read morethe contract I signed.

Excellent service. Friendly, efficient, effective, on tiime, just top notch. Very pleased we found…read morehim and used him!

Great results, great personel (Jeff was considerate, kind, respectful). Very happy customer.read more

Quick and effective Was told upfront what it would cost,…read morethat was exactly what I paid, unlike most other towing services

Had to get my car towed this morning from my house to the dealership. I liked that the driver…read morecalled half an hour before coming to confirm the service. It's my first time getting my car towed and he was really nice about the process and it was a pleasant ride to the dealership too. Would definitely call them again if I need roadside assistance.

Best service in the city. Extremely kind and helpful and gave me much better prices then any other…read moreservices I've used.

I got Flat tire / getting off highway . Service was very professional - it was prompt (arrived…read morein 10 mins) , efficient ( changed my flat tire had me on the road in 15 mins) and affordable for such a high standard of service . They were also very accommodating , they came back later that day and changed me to my winter tires so I didn't have to be without a car. I highly recommend them and would use them again !

Great professional service…read more Very responsible guys. Moved from Richmond Hill to Aurora. It was fast and affordable price. I will using this company again.

Sketchy First off they demanded deposit to secure a date and…read moretime. They demanded address of pick up demanded address of drop off without providing anything to get a hold of them. They showed up late on day of move. ANATOLI and other guys name cant remember seemed to be too positive right from the start. Before drop off they demanded to pay for everything including drop off and tip. Thats when i realized something is really shady, they then pulled out my signed contract. I read it again and it say 120 per hour, 120 per person, plus truck free, plus travel fee, plus no coverage. I called police. Police told me its civil matter and to go to court. Serg or whatever his real name is blocked my number. Avoid at all cost scammers. Still trying to figure what exactly is missing as i am unpacking.. i will see you at court SERG

I called in the afternoon and Zach was able to come out the same day and not only did he take the…read morethings I asked for but offered to take a couple of extra garbage bags and some boxes that we're also sitting around, which I didn't expect. He couldn't have been friendlier and the price was less than I expected! I'm extremely happy!

What a nice person Zack is and an absolute gentleman. Loved his service and pricing will use his…read moreservices again. No hidden fees, and absolutely fair price without any trash talk.