Had an incident with some water damage I called drysmart/buildsmart based on 1 review that was 5…read morestars they came sameday had fans and humidifiers set up said it would take 3-7 days to dry out came on day 7 I think I waited 1 week for the to come out with the buildsmart end of the business and fixed m bathroom and kitchen in 2 days. If I had any issue it was lack of communication after the fans were placed but to be fair they did say 3 to 7 days and I did start calling on day 5 so maybe that's my issue and not an everybody thing great work done quickly and efficiently all you can ask for !!!

Jason was so helpful walking me through his observation, though I had not even offered for them to…read moredo the job.

They're the epitome of restorative services because 1.they respond immediately 2. They're super…read moreefficient and pay attention to everything as if they owned the place. Sam and Matt and Sebastian were helping me to get my house back to one hundred percent.I endured a fire in a bedroom from Amazon defective product. I had to move out for 2.5 months. The stressful time was made worse because USAA had so many fires in JANUARY 2024. I was placed on the back burner by USAA and that was impacting my ability to get my house completely done. The checks from USAA didn't go to penny Mac directly but it was overnighted to a service center and signed off and overnighted to me. This was added time. At the end of two plus months Sam put my house back just as it had been from the get go. The Red Cross also deserved a shout out for helping me financially and they helped me get through several weeks of "limbo". Thanks once again Restoration by Elite, I'm very much enjoying my peaceful abode..

Sam was super helpful! Explained everything from the insurance side to the actual repair process…read more His team was professional and started work very quickly around our schedule and even worked with the adjuster and insurance team so that we didn't have to do much of anything. Highly recommend!

John and Rene were called to my home because of an overflowing toilet (a problem the home builder…read morecreated for me). The leak started in the bathroom but migrated to the foyer, laundry room, and bedroom. These guys were on top of the problem quickly! Their professionalism deserves the highest of accolades!

Very fast response and they went above and beyond to explain and help. I would hire Ruben,…read moreMichelle, Jared, and Ashley again!

I can't say enough good things about this company and the people I worked with. Quite the…read moreunfortunate experience of a teenage kid flooding his bathroom and bedroom on New Year's Eve. My insurance told me to find somebody local and I went with Texas Water and Fire Restoration Team and I'm so glad I did. From the mitigation team (shout out to Steven) to the restoration team (shout out to Ryan), every aspect, estimate, and decision was thought out, discussed and agreed upon in a very professional manner. Mitigation knocked it out quick, and the Restoration Team swept in to finish the job. If something looked wrong, they fixed it. Even providing recommendations for things that never crossed my mind. If I have the unfortunate experience of having a flooded house ever again, these will be the first folks that I call! A+ from start to finish.

They were quick to answer our call and did a thorough job. They cleaned everything before they…read moreleft. Tim did a great job and it's nice to see the second generation mastering the business.

We could not be more pleased with the service we received! Our washer flooded the living room and…read morebedroom area of our house and we were desperate for someone who could help us navigate our first major homeowners insurance claim and provide a great result. The whole team was awesome, communicative, and friendly throughout the whole process. We would definitely recommend to anyone looking for quality work! Not only did they do great work, coordinate great repair work, etc. but ALSO they handled all the insurance processes with ease! THANK YOU SO MUCH!

This place is on time, knowledgeable and holds up to a five star review. The business is very…read morehonest and trustworthy. Once this job is completed. I'm hiring them again and possibly my bro in law. Again excellent experience!!!

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

Affordable for high quality work by a well experienced contractor, which is rare to find!…read more I needed custom metal cutting and painting done to repair/replace my damaged gutters, and his work made it so it looks like nothing ever happened to my gutters. Perfection! He also went above and beyond with assisting with another non related issue. I will be calling again for future work.

Fast reliable service. Insured and bonded and on time. Appreciate their flexibility and quality…read morework.

Impeccable customer service and work. We weren't the easiest to deal with because of us waiting on…read moreour home to close . Fabio was so patient, understanding, and communicative! Very reasonably priced ! Highly recommend his carpet cleaning service!

Arranged just dat before. On time. Came quickly. Good price. Did a lot of work. Areas…read morelooked significantly cleaner.

If I could give a 6 star review, I would. I called Monday morning and Jacob Velaquez was out here…read morewithin an hour. He helped me understand what was going on, called a plumber that had isolated the refrigerator leak before noon. In addition, he helped with my conversation with my insurance company, while on speaker phone. He removed all the damaged drywall and cabinets BY HIMSELF! I have never seen that before. He is an amazing worker, professional, personable, honest and never leaves a mess. I also want to thank Vince, who is on the rebuild side- for his help in making our options easy to understand and working with him has been a pleasure. An update!! They new cabinets were just put in, Vince and Hugo, along with their team of Job, Jesus and Andres got it all done in record time- start day to today 2/12/26. Everything was left immaculate and their willingness to work with our adjuster and my husband and I couldn't have been better. Our countertops look brand new and they even helped with some handyman issues with the door hinges that were not part of the problem.

I had a water leak in an interior wall that required the services of a plumber, water mitigation…read moreand restoration. The plumbing company contacted AST and they were out with evaporators fans and all the other equipment necessary for the removal of water. They dealt directly with the insurance company/adjuster on my behalf and provided them with all the photos and documentation necessary for the insurance claim. Once the water mitigation was complete, the restoration team took over. It was a smooth transition and took a weight off my shoulders of who do I call next to do what. They handled all of that. They were quick to respond to any questions and concerns that I had, answered my questions and addressed my concerns. They made a stressful situation much less stressful than it could have been. I was pleased with the work they did and their professionalism.