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    Pathway Market

    4.9 (7 reviews)
    Closed • 9:00 am - 5:00 pm

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    9 years ago

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    Pathway M.

    Thank you for your business and review Chrissy! Come back soon :)

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    The Salvation Army Family Store & Donation Center

    The Salvation Army Family Store & Donation Center

    2.1(14 reviews)
    6.9 mi

    I visited this store regularly for the past couple of years (1-2x weekly), but after a recent…read moreexperience, I will be taking my business elsewhere. I brought a basket of items totaling between $80-$100 to the register, including an item of clothing that was already marked at a fairly high price. The cashier looked at the item and immediately accused me of swapping the price tag for a lower one. She actually walked away from the register mid-transaction to go check the prices of other similar clothing items on the floor. When she returned, she told me the price on my item was "the lowest one." When I asked what the typical price was, it turned out to be only about two dollars more than what the tag said. She refused to sell it to me, and made it VERY loud and clear what she was accusing me of in front of the large group of shoppers in line behind me. The idea that I would swap a tag to save two dollars (on a basket full of items I was ready to buy) is completely nonsensical. Aside from the fact that I would never swap a tag and I was an extremely regular customer here, it is outlandish for a thrift store to look at an item that is already priced high and decide on the spot that it needs to be jacked up even further. You got the inventory for free. It's one thing that thrift prices are inflating across the board, but it's another to have workers for a supposed charitable organization publicly accuse a loyal customer with zero proof or reason. I can't imagine how humiliating that experience would be for someone on a strict budget to endure in front of a store full of people. There are plenty of other thrift stores in Grand Rapids that support great causes without treating their regular shoppers with hostile accusations and absurd markups at the register. I strongly suggest supporting those instead.

    The staff is so rude! Every single time I'm at the checkout it's been an unpleasant experience. As…read moreI'm unloading my few items, the rude cashier is telling me to put it all on the counter, while I'm putting it all on the counter. She then tells me to pull my card out of the machine. Doing this interrupted the transaction and then she was annoyed I pulled it out too soon. Every single time has been unnecessarily unpleasant. I'd love to support their cause but this location is the worst! Never again!

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    The Salvation Army Family Store & Donation Center
    The Salvation Army Family Store & Donation Center
    The Salvation Army Family Store & Donation Center

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    Pathway Market - vintage - Updated October 2026

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