I had spent five weeks in hospitals or SNFs before being discharged. I live alone and knew I would…read morewant someone to be wih me to help me transition to my home. I called several home care providers who told me it would take as many as five days to find care givers. I needed someone to drive me home and begin care the next day. We Care could provide what I needed. They helped me complete the necessary forms, line by line. I was extremley anxious about being home. Diane and Sonia were able to support and encourage me through my anxious moments. They provided both physical and emotional support as I adjusted to being home. In addition, all my laundry was done, my bed changed, dishes washed, and my meals were prepared. They both went "above and beyond". I valued their companionship as I adjusted to being on my own. They became like surrogate family members, and I appreciate their caring and kindness above all.

From the owner: Our services range from Activities of Daily Living, Skilled Nursing Care and Skilled Registered…read moreNurse Visits. WeCare has earned a stellar reputation-which speaks for itself-by providing the solutions that improve the quality of life for our clients who need and desire assistance within the comfort and privacy of their own homes. We Care Private Duty Services, Inc., is a Nursing Referral and Residential Services Agency . WeCare has provided service excellence to its clients for the past fourteen years. WeCare is independently owned and operated. WeCare is licensed by the State of Maryland Department of Health and Mental Hygiene, Office of Health Care Quality. All Nurses are licensed and Nursing Assistants are certified by the Maryland Board of Nursing.

Following knee replacement surgery, I was sent to FutureCare for 'rehab''. What a joke! Good luck…read moreif you arrive on a weekend when everyone has disappeared.The aid assigned to me wouldn't even "loan" me a walker to to walk 2 feet to the bathroom. Instead she insisted on using a bed pan after which I was forced to lay there exposed, shivering and drenched in my own urine for FOUR hours until fresh laundry was available.The same aid also insisted on rolling me down the hall in a beat up wheelchair without leg supports. She lied and said there were no leg supports available (although I coincidentally found them later in the bathroom that she wouldn't allow me to use) Having my legs dangle from this wheelchair would have been excruciating following my knee surgery. After pleading with her, she jerked me up in a lift to weigh me, manipulating me into a sling until I was screaming in pain. What a sadist! That was day one! On day 2 when I tried to leave, I was told I couldn't go without their permission. I had to get the approval from their doctors/ nurses /physical therapist/supervisor etc. AND as I previously noted, no one is available on the weekend (unless of course you break down and create a scene after which they suddenly appear) After I protested against all the red tape, they reluctantly acknowledged that I could leave as long as I signed their discharge papers which stated that I was leaving against their advice (which was a lie). Then they insisted I would not be eligible for ANY Medicare services. That was ANOTHER LIE according to an actual Medicare representative I spoke with the next day. What a horrible place. They treated me like a prisoner while they tried coercing me through lies and intimidation to use only THEIR services.They're a bunch of con artists whose only goal was to create as many billable Medicare services as possible to enrich their own profit margin. A final warning to all... STAY AWAY! On day 2 when I tried to leave, I was told I couldn't go without their permission. I had to get the approval from their doctors/ nurses /physical therapist/supervisor etc. AND as I previously noted, no one is available on the weekend (unless of course you break down and create a scene after which they suddenly appear) After I protested against all the red tape, they reluctantly acknowledged that I could leave as long as I signed their discharge papers which stated that I was leaving against their advice (which was a lie). Then they insisted I would not be eligible for ANY Medicare services. That was ANOTHER LIE according to an actual Medicare representative I spoke with the next day. What a horrible place. They treated me like a prisoner while they tried coercing me through lies and intimidation to use only THEIR services.They're a bunch of con artists whose only goal was to create as many billable Medicare services as possible to enrich their own profit margin. A final warning to all... STAY AWAY! Sharon L

This is my 4th time visiting my grand mom here at this Futurecare. Overall I've had a good…read moreexperience at my visit here. Very friendly staff & they do a good job of keeping up the place. As someone who worked as an EMT for years & dropped off patients to several rehab/nursing homes in the DMV, this is place is def one of the better ones trust me. The building is a little on the older side but you can barely notice. Working in health care isn't an easy thing so I can't disregard the other comments I read but I can only speak from my experience. The staff always do a good job from what I see, & I see how they interact with my grand mom in a very caring manner. It's very important for you to visit your loved ones there often so they know if anything happens they'll have to put up with you. I have posted a lot of pictures with captions of the places I visited while I was there. Hope it is helpful.

Some of the staff are just plain NASTY, vulgar and rude. They (for the most part (ESPECIALLY during…read morethe weekend)) do not have the patience needed to take care of the residents. The floors in the common areas (lobby, elevator and hallway) appear to be the only ones that are cleaned on any consistent basis. The floors in some of the rooms are sticky and are clearly not mopped with any sort of frequency. I learned that there is a COVID "outbreak/concern" in a particular area/wing. The reason I learned this is because I overheard the person at the front desk mention it to another visitor. My hope is that this would not just be mentioned to one or two people. This should be shared with EVERY visitor going to that wing. Visit your loved ones that are here OFTEN, ask questions, and ensure that staff know your concerns and that there will be follow up on any issues. This will not ensure better care, but it will show staff that your loved be is loved and that someone is checking and verifying the level of care being provided.

Sarah's Loving Care is a great choice. This Company can provide all of your loved ones needs plus…read moremore . True definition of compassion.

This place came highly recommended to me. Apparently Sarah's "girls," as she calls them, look in on…read moremany residents at Augsburg facilities. I was looking to have care of multiple levels. I needed cooking and cleaning twice a week by lower level healthcare professionals (really just capable, kind, people), and then I knew I would need visits by a nurse practitioner on perhaps a monthly basis when I had health crises. Sarah, the owner, appears to be a CNA or layperson. My understanding is that she used to do home health care at one point before deciding to go into business for herself. At any rate, she was pleasant enough, but the process for arranging appointments soon proved cumbersome. She has no electronic method for either making or confirming appointments. This meant that it took four phone calls for each visit we set up. In addition, we set up visits that she then changed by mistake, and subsequently raised her voice at me about for an extended period of time. Overall, I spent more than 100 minutes on the phone with her, and only saw one provider one time. This was irritating in general, but one day, when my pain was extremely high (definite 8-I had taken all the pain medicine I could, I was lying on multiple ice packs, and I still was in burning nerve agony and writhing with nausea), she called and insisted on a drawn out conversation to go over the schedule yet again. I told her I just couldn't. Not that day. But i could text. And that I probably would be able to talk the next day, but not right then. She told me she couldn't be my provider if I refused to carry out business over the phone. That "everyone is texting" and that's not how she conducts business. I don't know what sorts of patients she has worked with in the past, but obviously she hasn't worked with patients in severe pain before or those patients have had caretakers who dealt with her for them. I texted her a copy of a pain scale that delineates what happens at pain of 8 and 9. Conversations become impossible at those levels. But no, she "had been caring for patients for 25 years," understood pain management, and suggested I get a nurse specifically to manage my pain. I do not need a nurse to come to my house to manage my pain. I have a team of doctors, nurses, and physical therapists already doing all they can. What I need is someone to come to my home to help me do things I cannot do for myself, and to do so without adding to my problems. I expect "regular" people to have difficulty with the concept of pain, but I am saddened that a home nursing agency cannot comprehend what a pain patient would need. I will be looking for new agencies. This time I will hire a more professional cleaning and cooking outfit, and will hire a much more professional home nurse. Perhaps it is my fault for believing that someone without a solid understanding of my illness would be able to have empathy toward me, and thus adequately meet my needs. I will specifically look for a nursing agency run by a MD, DO, or NP--someone who might realize that the pain of my illness is known to be worse than that of cancer and just about any other disease out there. And when I say I just can't, I really mean I can't.

no place is perfect so I don't want to phony, meadow park definitely is one of the cleanest and…read moregives great care to their clients. my dad is there and is happy, they keep him busy all the time. he has limited mobily and requires lots of assistance but he is hardly ever in his room. I will tell you that they do what needs to be done. the staff for the most part are amazing. you know these places all have a few that need to be replaced but they do have good staff in them. again his care is above average and for peace of mind I'm happy and he is as well. Kudos to all the great nurses and staff at Meadow Park.

The OT and PT department worked very hard to get my mom back to her base line. Lorenzo is a hard…read moreworker that addresses all of o e's concerns. Other that that Meadow Park needs a complete overhaul! The staff appears lazy and unconcerned about my mom's needs. They do not answer the phone at the nursing station. However, when you go there everyone is sitting at the nursing station on computers. They did not change my mom often. Most times she sat in her own mess. The linen was often dirty and the rooms were unkept. The nurses lack poor communication skills and they are not compassionate. Elizabeth (a nurse) told me that my mom was not special, because I asked that she be changed asap. The social work department appeared disorganized as well. This facility is deplorable and requires help. The health department needs to do a visit and an inspection! The patients are only allowed two showers a week. That is nasty, dirty and disgusting! Bypass this facility at all cost, unless you plan on spending time there on a daily basis.

WARNING: Protect the elderly King David Nursing and Rehabilitation Center in Pikesville!…read more I couldn't protect my loved one, but you can. Reach out to me if your loved one suffered at King David as well. Review: Did dad leave you out of the will? Has mom lived long enough & and is ready to transition? This is the place for you! Owned by the slumlord of nursing homes, Mark Schwartz, who owns 98 other misery mills while he is probably playing golf at Mar-a-Lago. My mother came here after a severe UTI that nearly killed her. Keeping her clean and dry is not optional--it's critical. Short version of highlights to expect. - Mom received no shower, bath, tooth brushing, or any other meaningful hygiene for 8 days - unclean and unsanitary room, including floor and all touchable surfaces - painful, itchy, and bleeding IV left an additional 3 days after the last use - Mom's emergency call button was non-functional for almost 24 hours, and the bed remote wires were frayed. -mom barely able to walk or twist her body, yet was left in the bathroom alone on the toilet for 1-2 hours at a time multiple times a day as she was forced to try to clean herself. -witnessed patients fall and were left to cry out on the floor for extended periods. She had to be pulled out of this facility without a safe discharge plan, even though one was requested days prior due to these ongoing and unresolved safety hazards. She has increased anxiety from trauma from this experience, and this is just the highlights. There has been no acknowledgement or apology for the week of suffering, as not only her mental and physical state declined in their "care" Long version: This is not a few bad apples scenario. The issues are widespread and systematic and come from the top. The entire facility is filthy. Surprise, surprise, they had no supplies, so I could clean or sanitize her area. So be prepared to bring your own cleaning supplies. Dated photos taken AFTER the room was "DEEP CLEANED", which was only done following our repeated concerns being voiced to "management" regarding infection and sanitation. Staff such as Angelique are so ratchet and disrespectful that they don't even belong working at a prison, much less with vulnerable elders who need care. Other staff, such as Nakia, Nurse Karen, and Joseph, are nice, but ultimately they ALL (including doctors, social workers, and managers) still witness the filth and lack of showers daily and do nothing. Mom NEVER received a shower in 8 days. They finally came in on 4-13-26 after countless emails to management and gave her a "modified bath," which consisted of someone coming into the bathroom while she was on the toilet and washing JUST HER BACK. How does washing her back only reduce the risk of UTI infection? Then they tried to lie and say she refused a shower. NONE of the staff was aware of the level of care she needed. I had to leave a sign in her room asking them not to leave her in the bathroom after a full week of her struggling and suffering. She can barely move and has very weak muscles, yet tried to do everything she could to keep herself clean often putting herself in dangerous conditions alone with bowls of water in the bathroom as staff told her it was "too much" to help her with that. This affected her ability to participate in PT and OT as she was already exhausted from struggling to clean herself. She also drank less water as she knew she wouldn't get the assistance she needed, putting her at greater risk of infection. Be prepared to bring 75% of the food for your loved one unless they have no taste buds left. They have "alternatives" that are never offered. She spoke with a PA twice and never talked to a DR or social worker ever. She was left overnight without a functioning call bell and was told to yell "nurse" if she needed something. I'm sure your loved one choking on food can yell "nurse" right? Staffing issue: The same staff members responsible for helping patients with toileting are the same ones responsible for "passing trays". So 3 times a day, your loved one will sit in urine and feces for extended periods as they do not have proper staffing. This is not the employee's fault. This is directly the owner and managers' fault for understaffing the facility to dangerous levels. Might as well deal with the ants and small rooms at Futurecar

I chose 1 star because 0 stars isn't an option…read more A family member is a patient at King David. The experience has been awful. Not only that, but it is impossible to get any kind of help or resolution for any concern. My family member is declining medically. He has developed bedsores, likely because he's been kept in the same position way too much of the time, as he's been in that position every time I've visited except one. He got a cut on his face (from being accidentally hit with a piece of medical equipment at King David) that was ignored until it was infected, despite us asking for medical attention. He has dietary needs that are not being met whatsoever despite us speaking with the dietician. They are not complicated or difficult requests. He is not eating because the food is awful to him and gives him "terrible stomach pain." King David has not made any accommodation to get him plainer, simpler foods. The dietician, Ayala, ordered Ensure. It took the nursing staff 5 days to get an Ensure to him. I spoke with Ayala at 10 AM on 5/27, and she said that her job is just to place the orders, but she will "continue working with the nursing staff" for Ensure and the kitchen staff for requested foods. She explained that it is NOT her job to bring food or Ensure to patients, even if the nursing and kitchen staffs are not honoring the orders she's placed and she's already been "working with them" for three weeks unsuccessfully. Patients do not actually have menu choices. The nursing staff said that everyone gets the same meal. If you request something else, you get either a tuna salad sandwich or an egg salad sandwich - whatever they have. At least Ayala, the dietician, answered the phone, however. The social workers have not returned calls from me. The Director of Nursing, Terrence, has not returned my call. The administrator (or director or general manager - I've been given all three titles for him), Dany Donaty, has not returned my call. The doctor of record, Dr. Katherine Gordillo Lopez, has not returned my call. When calling the number given for her, there are options to select - private practice patient, hospital patient, or nursing home patient. If you go through all of the nursing home options, there are 35. How can one person be the doctor for patients in 35 facilities in addition to a private practice? My conclusion is that if you have a loved one at King David and you have any questions or concerns, it seems to be impossible to get any kind of answers or assistance for them. On May 26th, I was told, "There are no straws anywhere in the building." For a nursing home/rehab facility that has patients with unsteady or injured hands, how is that reasonable? Anyone who works there could be tasked with driving to a store to purchase straws. I see comments on reviews of King David stating, "We are so sorry to hear that you feel your experience with us has not met our high standards of quality care and service. We take feedback extremely seriously and encourage you to reach out to us directly . . . Please call us at (410) 486-1500 at your earliest convenience. We look forward to hearing from you." That comment is ridiculous. I have reached out directly by calling that number at least 8 times. I got no return calls and the dietician, Ayala, is unwilling to help. However, if anyone returns my calls, particularly Mr. Donaty and a social worker, I have several suggestions to improve the standard of care at King David so that patients are treated with humanity and properly cared for medically. In the meantime, I would not recommend this facility to anyone.

This morning I popped up at this location to inquire about a tour. I met the front desk specialist,…read moreDetria, who was so pleasant. I also had the pleasure of meeting Noely and Diamond, both of whom took the opportunity and time out of their busy day to meet with me and acclimate me to the services Autumn Lake provides. Noely asked detailed questions regarding my mom and her needs which was greatly appreciated. I was met with such warmth, kindness, and patience from the team. This facility is OUTSTANDING and the lobby mirrors a hotel. My sincerest apologies team. I could've saved you all time by advising that my mom required hemodialysis, but it was such a pleasure meeting the three wonderful ladies. I can tell that they are passionate about their work and care. Noely took the time to reach out to a sister facility that could accommodate my mom's needs and I am forever grateful. She gave me such reassurance which is invaluable for caregivers. I would encourage anyone in need of care for a loved one to come in and visit this facility.

Visited a patient at this facility today and was disappointed to see how raggedy and worn the…read morefacility/furniture appeared. But I think what was most disappointing/concerning was the appearance of the lunch that was served to the patient. Appeared totally unappetizing and inedible.......really just a plate of maybe mashed sweet potato (?) or carrots(?) and potatos (?)....didn't appear to be any protein and some broken up crackers??!!! How is this acceptable? The two staff people I encountered during my 2 hour visit seemed very pleasant.

A 5 star facility as rated by CMS. Great staffing and an emphasis on quality…read more The building which is a former monastery contains a magnificent church . The therapy space is very large and well equipped. Unlike many other providers FutureCare employs their own therapists and they are uniformly excellent. This facility is partly owned by LifeBridge and the attending physicians are employed by the hospital company. A beautiful facility with a committed staff. I highly recommend it.

My brother was a patient at this facility for Rehab for about 30 days. Upon arriving staff was…read morestanding around making jokes and just unconcerned about the patients. Things were going well at first because family was there constantly. On 11/14 the facility called late at night stating he needed to go the hosp. due to blood in his urine (he at this time has a catheter with a bag). I asked them to call me back informing me which hosp. they were taking him to. No call. I waited. I called them back to find out which hosp. and there was so much chaos going on and the nurse could not concentrate on the conversation. She did not know why he was sent and could not find anyone who knew. The hosp. determined his catheter had injured his bladder which was causing the bleeding. My brother stated he had been complaining about pain from the catheter and nothing was done about. He was continuously taken for physical therapy, and his physical therapist actually changed his catheter bag in an unsterilized area. This needs to be addressed by their staff. I have called this facility three times to get answers of what happened to cause the emergency room visit. Noone wants to answer the family's questions. I would not recommend this facility to any family.