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    Recommended Reviews - Party City

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    Reviews With Photos

    Large selection of gift wrapping
    Jen R.

    This was our first time here at this location. It was clean and organized. We asked an employee for help finding our party theme. They knew where it was and the selection was limited since it's a popular theme. Check out was fast and easy. They used free plastic bags!!

    Sad balloons.
    Leighann L.

    Party city helium is horrible. I went in on Thursday at 10 am to purchase balloons. I paid the extra .20 cents to make sure they lasted 24 hours, they didn't! By 8am Friday, half were on the ground. I took half back and asked for non of that extra stuff in in, thinking maybe the gel they put in make them heavier. Well, it's Saturday morning and these are the balloons. I've bought balloons from dollar tree and those suckers would last weeks! Just a little disappointed at the price you pay for balloons to only give you a few hours of enjoyment. The store is nice and employees are great, just won't be using their balloon filling service.

    Nice retirement decor
    Jocelyn O.

    Went in to get the retirement decorations that I needed. Line was fast & friendly customer service. Wish they had a male retirement sash.

    Walls filthy

    I'm only giving a 1 because we can't give a 0. Very unsanitary restroom, smelled like sewage in there. GROSS. I understand staff shortages, but hire an outside cleaning crew. CDC rules state businesses must adhere to sanitary standards on the regular not just for COVID. ABSOLUTELY DISGUSTING. Shame on Party City. This store is located in Rancho Cucamonga, a high end area.

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    2 years ago

    Helpful 15
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    1 year ago

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    6 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    3 years ago

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    Photo of Alexis V.
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    4 years ago

    Don't count on the curbside pick up to be like every other store... expect to wait 30 mins or just walk inside to get your order.

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    4 years ago

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    5 years ago

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    6 years ago

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    11 years ago

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    Photo of Mike F.
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    8 years ago

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    9 years ago

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    4 years ago

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    11 years ago

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    10 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - Party City

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    One Stop Party Central

    One Stop Party Central

    (7 reviews)

    HORRIBLE HORRIBLE HORRIBLE!!!!! DO NOT rent from them! I was using them for some table liens…read moreand a helium tank for my parents 50th surprise anniversary party. Yes... it was a pretty big deal. I had about 150 guests attending. so I called them to confirm they are coming two days before. I could not get a hold anyone and no one called back! So I called the next day...... the day before the party, and same thing! Got a voice mail , I left many messages.then I facebooked them. Finally someone called me back. I thought everything was good. But the day of the event THEY NEVER SHOWED UP WITH MY ORDER! and I never received a phone call. NOTHING! IF I COULD GIVE THEM NEGATIVE STARS.. ... . I WOULD! This is not a company you can depend on! We ended up calling classy party in rancho thank God they were able to accommodate us on such a last min! Not to mention I got a mocking "haha" from either the owner joe villatoro or Co owner maria villatoro. Aka joeV on my yelp compliments under just a note. At first she tried to act like she was a customer of theirs. And changed her profile pic. I am absolutely disgusted that anyone would find this funny! I posted my screen shots of her mocking me before and after she/he changed their profile pic. Also....I did NOT use this site to be scolded or put down about my experience with this company! If you had a good experience that is fantastic! However I DID NOT! They were a no show!Not only did I have to find someone else at the last min. But I had to pay way more then expected, I had no time to find a cheaper company. I NEVER got a phone call or facebook message saying what happened or a sincere apology for their wrong doing. What I got was a disrespectful "HAHA" from the owner. if you don't believe me look under my compliments under just a note. I DO have the right to voice my opinion about this company Isn't that what yelp is for????? Leaving a bad review is NOT bullying! I would appreciate that you would respect other peoples reviews and opinions! If you had such a good experience with them....then put that! Please don't put other people down for theirs! I find that very offensive! But I am glad to know that they can deliver service all the way to Texas. which I could be wrong but...... makes me feel like there are a couple of good reviews on here that are friends of theirs. And what I really don't understand is that if they had such great experience with one stop........why are they just now posting them! WEIRD!

    OFFENDED CUSTOMER! HOAX!…read more RED FLAG ALERT! This company is ridiculously unreliable and horrible! I ordered numerous items for my event/party and to my surprise this company "DID NOT" follow through with the order or what was promised. On the day of the event/party not only did they not show, they did not even have the decency to call to notify us they were not coming. If you are planning a event/party I advise you to go somewhere else! If I could give less than one star I would. This company is a HOAX!

    Party City - partysupplies - Updated May 2026

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