I went to get balloons filled with helium and the guy filling up the balloon popped it. He then…read morewouldn't blow up another one (I had 4 of the same balloons), said he would have to charge me for a new one, and refused to give me a refund because I brought it in myself. Horrible customer service and I will never come back here. Terrible value, very overpriced for helium. I paid nearly $40 for two balloons because they would not refund me. Highly do not recommend anyone come here. If I could give 0 stars, I would.

Absolutely incredible. As someone who plans a lot of parties and events, this place was impressive…read more To start off, it was in a very convenient location with lots of parking. Added plus, it had a nice front display (not cheap looking like Party City). The customer service was excellent- when we walked in they helped us find what we needed (a giant bow) immediately. When we went to find balloons, James (one of the staff), helped me find the right ones. He also saved us from deflated balloons. We went the store the day before the party and he asked us when the party was because certain balloons only last 24 hours; it's a good thing he checked because we ended up needing to pick up the balloons the next day otherwise they would've deflated before the event! I was incredibly impressed with how thorough he was. He kept helping my group- it's obvious he's going above and beyond at his job. The other woman working was also lovely- really all the staff! The store also had a great selection of items and good hours- great find!!!! SKIP PARTY CITY AND GO TO THIS PLACE!

Very sweet staff. I have 2 children, they took my daughter to dress up and have fun while I was…read moreable to shop without being pulled in 20 different directions because kids will be kids! My daughter had an AMAZING time and I got to shop because I had 0 idea what I was gonna be.

From the owner: Don't get caught dead in last year's Halloween costume. Visit any of our costume stores in…read moreLynchburg, VA and you'll find an assortment of themes.

Great place for birthdays or party supplies. They seem to have holiday season items too…read more Definitely would recommend.

Best place in town for all your party needs! They have the best selection of balloons in town, with…read moreaffordable prices!

Capt Party is the best place to make your family have an amazing birthday. They have a great…read moreselection of balloons for your family friends and even kids lol. Their party selection is the best they always have the new stuff.

I've had the pleasure of working with What's Pop'n Enterprise twice now and each experience has…read morebeen amazing!! Not only is she amazing in her art, she is also friendly, professional, caring, and provides an all around awesome experience!! I definitely recommend What's Pop'n Enterprise to everyone!

From the owner: What’s Pop’n Enterprise is here to get your party started right by offering beautifully constructed…read moreballoon decor, face painting, party favors, and flyer/invitation design. We are here to take your event to the next level and show everyone that you are Pop’n! With our balloon decor we offer not only balloon designs but also backdrop rentals. By booking our professional face painter you take your events entertainment to another level. Your guest will definitely know you’re Pop’n when they see the customized party favor table set up just for you or your business, and of coarse they will be there because you hired us to design your professional flyers to send out to all of your guest. What’s Pop’n Enterprise has what you need and we will always have your event Pop’n!!

Used Gibson Rentals for our wedding. Great to work with. Was able to do everything via email which…read moreworked great for me. All of the items we rented were in good condition. We loved the whiskey barrels. Loved that we were able to pick up on a Friday and not have to return until Tuesday since it was a holiday weekend.

I searched every party equipment rental option in the area and I was so happy that I went with…read moreGibson Rentals. They were wonderful to work with. I was able to set everything up by e-mail. We rented long 8 ft tables, a sweetheart table, dance floor, wine barrels and a wine barrel bar. It really pulled the room together and made it look polished. The delivery went really smooth and they worked with my schedule. So happy I found them!

I booked these rentals for my wedding weekend 10 months in advance and paid in full, but had a poor…read moreexperience due to last-minute communication and customer service issues. The company changed my pick-up date just days before the event due to not realizing they were going to be closed on that day, forcing me to rent a U-Haul to haul the items to a different location as I rented out an Airbnb and had to be out on a specific day. They informed me the day before delivery that a key item (margarita mix) was out of stock even though I had it reserved since July 2024. While the rental items were usable, they were not in great condition. Due to these issues, I would not rent from them again.

Tough situation, excellent customer service. We rented a bounce house castle with slide to…read moreentertain children during our daughter's wedding reception. Unfortunately, the fan blower used to inflate the bounce house failed (wouldn't turn on). We tried multiple outlets, changed out extension cords, and even plugged the fan directly into outlets. Without a working fan, no bounce house. This happened on a Saturday evening so we couldn't even call for support. When I returned the rental and told the staff what happened, they checked the fan and it worked. So I was left with the fan making a liar out of me. Extremely frustrating when it looks like you couldn't figure out how to work an On/Off switch. No explanation why it didn't work. The manager, Mike, said "If it didn't work, it didn't work, refund the full rental cost" I wasn't sure how it was going to work out, but I did not expect a full refund. Sometimes things don't work. It says a lot about this business and it's staff that they understand this and went the extra distance in customer service. Aztec Rental has my highest recommendation because of how they treated this situation. I will definitely rent equipment from them in the future (hopefully without any hiccups), and will share this experience with Aztec Rental to my friends and colleagues. Mike & Cheryl Ann were both friendly and understanding. Well done.