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Parking Q-Park Pharo

1.0 (1 review)
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Parking Q-Park Vieux-Port / Hôtel De Ville - Parking Q-Park Marseille Vieux Port

Parking Q-Park Vieux-Port / Hôtel De Ville

(1 review)

Hotel de Ville

We had the most awful experience with this car park on Aug. 14, 2018. Our car was vandalized--a…read morepanel on the bumper where fog lights would go if we had them in that place was stolen. We discovered it after we left the garage, called them and were told to come back. Once there, the guy in the office who had no uniform or identification tag (we wondered later whether he was an actual employee) told us that vandalism of our car is not their business and we need to go to police. He refused to tell us where to find the police--and it is not that easy in downtown Marseille--or what the procedure is, or to help us in any way. When we asked his name, he said he had none and that there was nobody responsible for the garage besides him, and then he got violent and physically assaulted my wife when we asked again who he was. The person at the headquarters we called the next day was of no help either and told us that we should go back to the garage because "the agent there can advise us on how to proceed." This suggests that the agent was at least theoretically expected to be helpful because otherwise they could have advised us over the phone to go straight to police. All this while the QPark site advertises that they have video surveilllance everywhere, implying it is a safe place, not to say they charge more than most other garages. We did report the incident (both the theft and the assault) to the police and submitted a message on the QPark France website, but (unsurprisingly?) we've heard nothing from them. Anyway, avoid QPark in Vieux Port if you can help it.

Parking Q-Park Pharo - parking - Updated May 2026

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