My dog was having trouble peeing (she is 5 and very healthy) so I rushed her in because they were…read moreopen on Sat and my vet was not. They were not able to get a urine sample (strange since she peed inadvertently twice on their floor). I think Vets can extract from the bladder by needle. So they took an xray which they claimed showed crystals in her bladder. I could not see anything but maybe only a med could tell? They gave me no diagnosis or paper work of any kind except a very hefty bill. They prescribed Hill's prescription diet for Urinary Care, forbid me feeding her _ANYTHING_ else at all and said she would need to be on Hill's the rest of her life. Of course they sell Hill's. She was also given an antibiotic and an nsaid. She needs to be reevaluated in one month. The Hill's _might_ be able to get rid of the crystals; future surgery _might_ be necessary, per the vet. A few days later they sent me an email asking me to sign a form guaranteeing payment of my dog's next visit!! They were paid in full first time and I have excellent credit. I have never encountered this before and it is inexplicable to me. Worst of all my dog does not like Hill's and every meal is a struggle. Before I left I asked for a prescription for Hill's: I like to buy from Chewy. They did not want to give it to me and said their prices are competitive, etc but I insisted. Later I discovered the Vet wrote the script to expire on the same date it as written. Accident? I don't think so. I will be taking my dog back to her own vet for the follow up.

From start to finish my experience as a client today has been amazing. I called last week to…read moreschedule an exam as a new client. Robin the receptionist was the sweetest lady. Came in this morning for our exam and was introduced to Kylie the vet tech. Kylie was nothing less than awesome and professional with a welcoming attitude. Then I got the privilege of meeting Dr. Sara Curry. I have worked in the animal industry for years and have never had a veterinarian make me feel so at home. I truly felt like my dog's best interest was always in mind and the same for my wallet. If there was a mountain top here in Sioux Falls I'd be running to it to shout from about how great this office is. Keep up the great work guys!

I can't say enough good things about Dr. Brost. My animals and I have trusted him for over 25…read moreyears, and he cares so much for his patients that my dogs prance when they get out of the car and realize they're at his office. He works a killer schedule but he and his staff find time to answer questions and return calls when you need help. You won't regret using this clinic.

The staff customer service is awesome! I signed up online for a stay when I couldn't find anyone to…read morewatch my pup. I got a call the next day with details for my dogs stay. She answered all of my questions. I have so much comfort leaving my pup for a few days knowing he will be well taken care of. The communication was great as well as the follow up to my questions. Greatly appreciate it. Also we do classes here as well for training and it's been great to come and learn new things with my pup, bond with him and work on basic concepts for me and my pup to thrive and work on together. They have so much to offer and we've only scratched the surface so hopefully we ll learn more like their pool training soon in the near future.

Always friendly and pets are well taken care of...we have a high anxiety dog and have never had any…read moretrouble.

always happy with the care he's given our animals through the years. I think we've been going to…read morehim for like 30 years since we've lived here and the price is fair. He takes very good care of them. he shows respect for the animals and the people that bring them in.

Took a last minute trip to Sioux Falls over the Christmas holiday, Precious Pets was able to make…read moreroom for our puppy so he could have a good time while we were out sightseeing. The staff was very informative in emails prior to our arrival. We were greeted by very friendly staff each day we dropped Bruce off, we even received a report card letting us know how his first day went. He came home happy and exhausted every evening! Would definitely recommend them for your pets!!

The groomer left cotton balls in the ears of our dog that were packed in so far we did not notice…read moreuntil after a few days our dog was blinking his eyes and started working the cotton from his ears. We made several vet visits, ER visit, and until now we are dealing with many issues. We also had to get a CT scan, MRI, bloodwork, and several medications. To have a super healthy certified therapy dog go through this is ridiculous. Would not recommend this place to anyone.

We were visiting Sioux Falls for the weekend when our dog got into the trash and ate raisins (very…read moretoxic to dogs), so we promptly brought him in for treatment. There was little wait time - they got our fur baby Leo in quickly for treatment, and thanks to their swift care our dog is just fine! They were kind to us and I could see that the techs (Lexi) were being very good to him. Thank you!

Our first appointment after moving to Sioux Falls, was not personal, not wanting to get to know me…read moreor my pet. Assumed treatment for my pet without asking questions about my pet. I will not go back and will never recommend this location

I haven't had to use emergency vet lately. but in the past when I have the staff and Dr have all…read morebeen great, very helpful and comforting.

They worked with my specific dog grooming needs and were very friendly about my requests. It was a…read moregreat first experience overall.

Great service. Nice staff. It was my first visit there and all went well for my elderly dog!read more