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Parker Chevrolet GMC

3.0 (6 reviews)
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Southland Chrysler Dodge Jeep - Shift bushing recall not performed as asked.

Southland Chrysler Dodge Jeep

(6 reviews)

I took my 2013 Dodge Dart Rallye to Southland for its 60000 mile service and to perform the recall…read moreon the shifter bushing. It took the "technician " close to three hours to complete the recall, oil change, and inspection. I drove my car for only 1800 miles and the Multiair system started misbehaving, and I checked the engine hours and it wasn't reset. I checked the oil myself and it was black. Either, the tech added the incorrect type of oil (1.4 Multiair turbocharged engines use 5W40 Synthetic) or didn't change the oil at all. Then a rattling noise developed underneath the car. I decided then to remove the under car belly pan (I was a level 1 Chrysler tech myself and had to retire due to a fractured vertebra)to diagnose the rattling and change the oil. Two of the speednuts was broken, with one retaining bolt severely cross treaded to were it snapped on my attempt to slowly remove it. The rear part of the cover was severely torn from being bent backwards for clearance instead of being completely removed. Doing so tore and bent the exhaust heat deflector causing it to rattle on the exhaust down pipe from the turbocharger. I mean, SERIOUSLY!!! Only nine 10mm bolts and it removes with ease. No need to bend the crap out of it to access the shifter cable bushing that you neglected to even install!! My nine year old son could of done it because it's so relatively simple. Yall damaged an $182 part on a relatively rare production model of Dodge Dart. Its going to have to come out of my pocket because there's going to be a cold chance in heck that yall are going to touch my pride and joy ever again. And also, I reported yall to corporate. Don't try to screw over an retired level 1 tech with 10 years working for a five star Chrysler dealership!!

I decided to buy a good used car for my daughter and we began the shopping process. We went to one…read moreother local dealer and then decided to check out Southland. When we pulled in we noticed there was only one used car on the lot. Several SUVs and a Jeep. All were filthy. We decided to look past the dirt and check out the Altima they had. I opened the door of the vehicle and it looked like someone was living in it. It was filthy. The salesman ( thats a whole nother story) tried to get me to test drive the car but I refused to even get in it. We immediately left and will never go back.

Parker Chevrolet GMC - car_dealers - Updated May 2026

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