This funeral home has no heart and soul. No compassion or sympathy for the deceased family. We were…read moreinterrogated by the staff as to why we were there, who we wanted to see, and if we are family. I did not realize that deaths are secret and confidential. Would not want any family mourning a loose to have to endure this BS. Please don't use this place for anything.

Recently had the misfortune of utilizing the services of this establishment, the Director named…read more"Mike" was pushy, arrogant and apathetic rushing things along, behaving like the life of my loved one meant nothing and it was just another body to put in the ground at the cemetery. "Professional Pall Bearers" looked like something you'd see out of a horror movie, home had carpet that was wrinkled and outdated. I absolutely do not recommend this funeral home at all.

Every day for over 15 years, I used to pass this cemetery and hold my breathe for the entire time I…read morepassed this cemetery. On the days where I would take the bus, it would invariably stop at the light or stop to pick up or drop off passengers, and I would be left clinging on for dear life hoping we would pass the cemetery before I passed out. I did this because someone told me that if you held your breathe in respect of the dead (not breathing) they (the dead) added the equivalent time back on your life. Aside from the roughly 20-22 hrs of additional time I have amassed onto my life, thanks to this cemetery, I find it to be a very beautiful one as well. Spanning 2 city blocks, its an impressively large plot, considering that it is across from an equally large Anglican cemetery. It is at two fairly busy intersection and yet within it's fenced off grounds, it can be quiet peaceful. The grounds are kept in good shape even though I never saw someone tending to the entire facility (amazing feat!).

I purchased a niche in the chapel in 2007 to be close to my parents. I found out in 2014 that they…read moresold it. I have corresponded with a Mr. Robert Holloway regarding this matter and have also been in touch with the Bereavement Authority of Ontario. They have acknowledge the error. I came to light of this when I was thinking of selling it only to find out that I no longer owned it. If I had not made that inquiry I can't imagine what my daughter would've gone through as I had prepared a package with all the information of where to lay me to rest.

I called Basic Funerals on New Year's Day after my father suddenly passed away. Notwithstanding…read morethat it was a holiday when everything is closed, they responded to my need immediately. Thereafter, I dealt over the phone with a number of knowledgeable people who were all familiar with my case, had my information there in front of them, and were able to provide answers and assistance immediately. I never had to leave messages for a main contact and wait for them to call me. They were extremely flexible. During this time, family members put in requests for various things and each time I had to call Basic Funerals to see what could be done. I never heard from them that "Gee, that's not what you said you wanted before"; I only heard "Let's see how we can get that for you". Each time they patiently and professionally worked with me to do what was needed. The funeral service went tickety-boo, there were no hiccups at all, and everybody did their job smoothly and inconspicuously. It was all very impressive and professional. I really came to rely on them because I knew they could handle any request or question. All of them. The whole team. Afterwards they provided all the paperwork I needed to register the death, notify those who needed to know, and submit applications to various government agencies. I also really liked the website where I could put up the obituary. Writing that obituary really helped me in the grieving process. Choosing pictures and music and writing about the deceased is all very therapeutic! I would definitely use them again and I would probably pre-arrange next time.

I worked with Robin to set up my funeral decision. Very helpful and made it easy to proceed with…read moresetting up the documents. My wife was hesitant with my decision but after receiving the package, she in turn also contacted Robin and set up her arrangements. So far all that have been contacted are pleased that this uncomfortable time in life (or death actually) has been handled in advance.

One Hundred Gold Stars!!! We can not say enough about the…read moreservice and comfort offered by Henry Walser and his team with the passing of our Father/Grandfather back in April. Even the first night at the house, the team was responsive, supportive, and genuinely understood are multitude of emotions. They continued to support us all of the way through the planning of the funeral, the visitation, the funeral, the luncheon, the cemetary, and even the aftercare was topnotch. We can not say enough about how much they helped us through this most difficult time. It truly feels like you are part of their family when you walk in their door. Henry -- keep on doing what you are doing!! Team -- your attentiveness to detail will be forever appreciated. We could not have gotten through those first tough few days without you. Sincerely, and appreciated, the Huber family.

Absolutely went above and beyond my every expectation. They were so helpful with the passing of my…read morebaby, I will forever be so thankful for all their help and support. I recommend this funeral home I everyone,

all my family are here from mom and dad to aunts and uncles…read more allway help us out thank you

A long time friend recently passed away and it was amidst the COVID-19 restrictions imposed by the…read moreProvincial government. The passing of Chris was not from the pandemic but because many services were in lockdown, many family members as well as friends like myself could not pay tribute to a wonderful human being. Only his surviving wife and a niece could attend the limited farewell. Chris, you are missed! Well, burial was at this local Toronto cemetery. I was looking at the limited reviews for this business and it's not glowing; 3 one star, 2 five star. I will update my experience soon.

I can't say enough good things about Matt and the team at Legacy Funeral and Cremation services…read more After my dad died, my family and I felt overwhelmed and were referred to Legacy by our Minister for help with all the next steps that come following the death of a loved one. Matt met with us personally and walked us through the process, helping us with each step. He was so professional and knowledgeable. We didn't feel rushed, and at no point did he try to upsell us. He listened, he made suggestions, and he and his team members were all so kind when we would call back with questions or needing clarification or further assistance. The death of a loved one is difficult and Matt and his team helped us from that first point of contact, right through to the day of the service, and even beyond when they provided follow up information and suggested resources. My family and I are so grateful for the support, the genuine kindness and the knowledgeable service we received from Legacy.

Matt and the entire team @Legacy treated our family with the utmost professionalism & compassion…read more This is an ethical business that did not try to up sell my grieving SIL on any services. They were kind beyond belief and made a dark time feel bearable. We will be forever grateful for their care!

This was the first time I had to find a resting place for a loved one with that said, I was blessed…read moreto meet with Rick. Rick is a wealth of knowledge, provided excellent location information, understood what I was looking for, and gave guidance through the process of finding the perfect resting place / new home. We now have a place to visit him. This location is worth it for all the services provided. The location gives a very warm and welcoming feeling and it is well cared for. He allowed me to ask questions and provided the answers. I cannot say thank you enough to Rick for being patient, supportive, and understanding.

This was the first funeral my family had to plan, and I need to extend my gratitude to St. John's…read moreDixie for their care, comfort, and timely help. I especially want to shout out Keith for his kindness during our visitation - he took initiative to clear our food items for us and stayed behind past 9PM to speak with us and share his condolences. We will never forget his kindness. The service was exactly what we were looking for, and we appreciate the dedication put into setting up the area and making it a perfect spot to leave my grandfather. It was beautifully set up, and the choice of music and flowers were exquisite. Thank you to the service for making an otherwise sad day a beautiful celebration of life, and we value their efforts immensely.

gates are locked at 11am on Christmas morning. people waiting outside to go see their loved ones …read more person who answered their number had no idea what was going on and couldn't offer any assistance. (probably a 3rd party answering company). everyone had to leave and couldn't get into the building

From the owner: Park Lawn LP is a group of six non-denominational cemeteries, serving the needs of all…read moremulticultural communities in the Great Toronto Area. Whether you're looking to pre-plan a final resting place, searching for information on where a loved one is buried, or you require our services now, our highly experienced Family Counsellors can review your many affordable options.