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Park James Hotel

4.1 (83 reviews)

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Aneisha H.

Service was nothing short of 5 star from a friendly and warming greeting to above and beyond check in service. I has an issue with my first room because the fridge had a horrible smell but they immediately came up and addressed the matter by switching rooms and even helped with moving my belongings. The food was great in the restaurant with nice vibes but the hostess could've been friendlier. The waiter was awesome and the live band artist was so kind and talented. Wasn't expecting a live band but a nice gem. The decor and interior design was very industrial with a splash of modern chicness. I'll definitely stay here again.

Wish I could take this entire bathroom, including barnyard door, and put it in my house
Elena C.

Park James was the first hotel we stayed at after Covid hit, because each room has it's own air filtration system so there is no cross contamination. This place is a modern masterpiece. It has a great balance of engaging elements (without being to tacky) and intelligently designed features that are optimized for comfort. I fell in love with their amazing wooden barnyard doors and the entire bathroom as a whole...wish I could live in it. The rooms are not large but the space is well utilized. It can get a little loud if they have live music at the restaurant. In that case, you should just go down grab a drink and some yummy branzino at Oak and Violet and join in the fun. A great staycation for couples looking for some quality times. Highly recommend this place!

Caroline S.

Extremely disappointed with my stay at Park James. My husband and I booked park james for own night to celebrate our first marriage anniversary. I chose park james solely based off how amazing their pet policy was-- how much they seemed to care. I hate leaving our dachshund with pet sitters so I was stoked on how pet friendly they appeared. I have attached what they say on their website in the photos. We arrive and no one gives us any instructions on how to park (the valet attendants weren't there and there were no signs on what to do) so we parked on the street and went to check in. Front desk was very stand off ish... definitely not a warm welcome at all. She handed me a paper that I needed to sign stating that we were not allowed to leave our dog unattended in our room and if we did and the dog was making noise, they would call the humane society! I'm sorry, what?!? I've never heard of such a thing-- and this is no where on the website!!! We had a dinner and massages booked and had planned to leave our dog alone for a few hours in the hotel room (which we did anyways bc what else were we supposed to do?) but my whole time out, I kept stressing about my dog being taken by the humane society! Also, we had to ask for a dog bed and a water bowl. None of it was as it was explained on the site. Nothing about this place felt welcoming. It was modern but stale. Left extremely disappointed. I'd rather just stayed at a cheap chain.

Room
Jon M.

SERVICE Very professional & helpful staff. They seemed intimately familiar with the property & everyone I interacted with was personable. The checkin area is a bit tight & the placement has a slightly awkward flow, but it's quite fast & early checkin was available. Parking is available ROOM Great aroma & ambience when you enter the building, which continues after entering the room. The interior design & attention to detail is amazing. Lots of textures everywhere to appreciate; grooved wallpaper, hardwood panels & flooring, ergonomic lounge chair; leather straps on the armoire -- the list goes on! Very Spacious and comfortable for 2, although not much storage space for personal effects except the wardrobe. Huge desk for working and organizing ideas, although the desk chair isn't optimized for ergonomics. Large recycling receptacles shows they actually care & understand behavior around recycling Remote controlled shades & blackout curtains over the sliding balcony door. BED I've never been disappointed by a Beautyrest mattress & slept great here. The sheets are monogrammed & incredibly cozy with plenty of King size down pillows to surround yourself with. The duvet is one of the bests I've slept under this year. Great base & headboard with reading lights affixed. Ample USB & 3-pronged outlets built into the bedside tables; very sleek design that doesn't sacrifice tabletop space. BATH Glass walk-in shower with French Momo bath products (these are surprisingly mostly sulfates so bring your own). Water pressure was great in the shower but weak from the sinks. The sinks were also slow to heat & the design isn't as functional or intuitive as it should be, otherwise it's a great aesthetic. Eco friendly toilet. Towels are on the larger side. Very soft & form fitting bathrobe with hood. TV 65" Samsung flat screen with basic mount. WI-FI 2-4x faster than majority of the hotels I've stayed in this year @ 43-55mb down; 49mb up. Digital nomad approved! FOOD DoorDash friendly Room service from the oak+violet restaurant is available & the allergen friendly menu has many gluten free & vegetarian options. There is also a bar onsite with a long wine list. Coffee bar in the room that conveniently slides in and out from the desk. Noise Peaceful & quiet inside with good noise dampening. Extremely, the car wash across the street is INCREDIBLY noisy (lots of loud mariachi & power cleaning equipment). Keep the balcony door closed if looking for R&R. RECOMMENDATION Highly recommend this new & independent property. Nearly perfect except for receiving a room facing the obnoxiously loud car wash. Great service, food, & well-appointed rooms. Worthy of an extended stay or your next workcation. I look forward to returning. 4.5/5* Room walkthrough: https://www.instagram.com/reel/CuSXyocprpD/?igshid=YzcxN2Q2NzY0OA==

Hotel Lobby
Katie M.

It took me a while to choose a place for a staycation weekend with our dog due to covid concerns and I am glad we stayed here! According to their website, each of their room has its own HVAC system - the air between guest rooms is never shared, which gave me peace of mind. We fell in love with this place as soon as we arrived. The staff were amazing and we felt taken care of. The room felt upscale with modern decors. Each room has a pour over coffee set which includes Ritual coffee and a Fellow Kettle. Their bed is also comfortable and we slept really well. The Chromecast tv is another great in-room amenities. The in-room tablet also make it very easy for service requests - we were able to easily ask for a refill of the coffee at a specific time and for our car from valet prior to leaving. One thing they could improve on is to update the Oak+Violet menu in their tablet for in room service, we ordered brunch the night before through the tablet and receive a call the next day saying that their menu was incorrect and we had to reorder based on the paper menu they dropped it off to our room. Our stay was mostly enjoyable and we look forward staying here again in the future.

Room decor
Sherry A.

Came up from LA for an event at Stanford and stayed at the nearby Park James. Everything was perfect from the room, Oak + Violet Restaurant, architecture, styling, service. We had a slight technology hiccup casting from our personal devices, but Mo and the hotel engineers were responsive and committed to resolving which they did. I am sometimes a bit reluctant to stay in a boutique hotel over a big name, but in the case of the Park James do not hesitate. You'll absolutely love it here.

Claudia P.

Good vibes in an elevated environment! As a frequent traveler, finding a great place to work is key! California Kahve Cafe has delicious oat matcha lattes, WiFi, and comfortable seating. I loved it and will be back!

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Review Highlights - Park James Hotel

“Everything was perfect from the room, Oak + Violet Restaurant, architecture, styling, service.”

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The Stanford Park Hotel - Beautiful spacious suite

The Stanford Park Hotel

(209 reviews)

$$$

The hotel staff was amazing! From the check in to the check out…read more We checked into our room and was guided by Drew E. and Crystal who were gracious, informative and pleasant. The Menlo Tavern on Sat evening and Sunday was awesome! The hashbrowns, the pancakes, the coffee! Enrique and Ana were too attentive, Clay E. was running the "ship" like a Captain at his helm. We cannot wait to be back!

*** situation has been rectified after this and another review. Representative who took down my…read moreoriginal information did not take it down correctly resulting in the cancellation policy never being formally sent via email In writing or a confirmation of the reservation. HOWEVER, if you do need to cancel, booking here is a costly mistake, as mentioned in other reviews. If you have a patient who could fall ill or otherwise need a cancellation unexpectedly, this hotel is not for you.**** WARNING FOR ALL HOSPITAL PATIENTS AND THEIR FAMILIES. BEWARE OF THIS FACILITY. Victoria, the apparent front desk supervisor, refused to transfer me to her superior and laughed at me when I explained my situation as a mother whose child is in organ failure. The unprofessionalism is absolutely appalling. I called 24 hours before check in to cancel and they have 0 empathy, which being a hotel who is recommended by a hospital, should clearly have. I never received a confirmation email with the details and policy and when I had asked to pull up the call and confirm the email address I verbally provided myself, they refused. Absolutely disgusting staff. No empathy. No care. If you're going to Lucille Packard, do NOT book here.

el PRADO Hotel  - Entrance

el PRADO Hotel

(239 reviews)

$$$

My now wife and I had our wedding reception at el PRADO Hotel and it was an amazing and…read moreunforgettable experience. Right from the get go our on-site coordinators helped ensure that everything went perfectly in the lead up to our special day and on it. We had amazing food and drink for us and all our guests, exceptionally well kept rooms, and an easy working experience for all our external vendors who contributed to our special day. The hotel itself is absolutely beautiful in its design with its Spanish influenced architecture and every room having a little balcony overlooking the intimate courtyard or if its on the outside of the hotel, the downtown Palo Alto area. We honestly couldn't have imagined a better venue for our wedding, everyone had a good time and not a single thing went wrong. My wife and I were even in the penthouse for the weekend, an amazing two bedroom suite on the top floor with not one but TWO private balconies, a jet tub, and a beautiful double sink bathroom with the works. el PRADO made sure that the most special day in my life went perfectly and me and my wife will always remember that.

The location is great and the staff checked us out was great as well. The bathroom was very clean…read morewhen we checked in. * The room layout was kind of strange but pretty large comparing to other hotels in the area. The issue was that the cleaning staff did not clean the bathroom at the 2nd night. The bathtub was dirty, so we had to clean it up. The floss and toilet paper were not filled. We did not bother to call as it was near midnight. We were disappointed it was not cleaned even with the high tips we left on the 1st night. Also, we were not explained about breakfast areas and complimentary drinks when we checked in. We found it out when we were checking out.

The Cottages Hotel

The Cottages Hotel

(67 reviews)

$$

I found this hotel just doing a google search. Cottage Hotel is really a hidden gem tucked away in…read morethe area of Menlo Park and Could easily be passed by without notice. You would have to drive, into what is a very beautiful property delicately decorated. It has a feel of a romantic, quaint intimate feeling, yet catered also to the corporate clientele. The location parking and everything Is very convenient and the experience of check in was very friendly. The agent greeted us and gave me a cottage cheese and a yogurt to my son, seeing we arrived in the late evening close to 9:00pm. The rooms are modern and very clean, and the decoration has a kind of minimalistic feel to it, but very classy. The bathrooms are Unique with white and red shades. The breakfast was probably the highlight of our stay having a full on breakfast buffet, eggs, bacon, muffins, scones, and a full-on coffee machine, and the seating was very nice, but small. Rooms don't run cheap but I do feel it's worth every penny for the experience. They also forgot to mention have like this mini backyard in the room, super cute and private.

This quaint hotel is a hidden gem and easily missed if you don't pay attention. We were fortunate…read moreto have been gifted a night stay here and it was very comfortable and enjoyable. Our room overlooked the pool which we did not use because we were too comfortable in our room. The room had 2 TV's - one in the living area and another in the bedroom. The only con was the cable reception/connection was fuzzy for the channel we were watching - so it was not a good connection. The bathroom had every toiletry you could possibly want from make up removal, shower cap, two different types of soap, etc. I've been to fancier hotels that hardly had anything. They get 5* for stocking the bathroom with many amenities. There was coffee, water and tea in the room as well as in the office/reception area. There was also a little dish of assorted candies (snack size kit kat, almond joy, etc.) for those with a sweet tooth. Free parking which is always nice. Complimentary breakfast from 6:30 - 9:30 had many choices: guava juice, orange juice, milk, packaged cold cereal, oatmeal with various toppings, yogurt, fruit cup, hard boiled eggs, bananas, apples, small pastries, assorted breads you can toast, folded omelette, egg bite and sweet potatoes. What more could you want? There's something for everyone! You can easily drive downtown to shop with lots of restaurant options. Room rate will vary depending on the date. Highly recommend.

Hotel Lucent - Printer available in lobby

Hotel Lucent

(67 reviews)

$$

My hubby and I booked this hotel because it's near Stanford hospital. It's only 2 miles away…read more We checked in after 4 and we originally got room #201 and it was not good. It was a cold day and the heater was not working. Not to mention your right next to el Camino rd and it was super noisy all we could hear is all the traffic. The gal working front desk was kind and moved our room to #217. What a blessing. We couldn't hear the traffic noise. However it is right next to the staff room and about 9am it got noisy. We could here all the noise from housekeeping rolling the carts. So this is not good if you prefer to sleep in. The rooms are decent. They look updated. They are on the smaller side. There is a tv, mini fridge and Keurig in the room. The bathroom is nice. Has shampoo & conditioner. It's a nice and simple room. The bed was decent. Complimentary breakfast is always nice. There was cereal, muffins, eggs, sausage, and a pancake maker. And the best part was the Starbucks coffee. Safe way is walking distance and there is a fish restaurant at the corner. Parking is free it's a smaller hotel so the parking lot is really small. I'm giving 4 stars would give 5 if there wasn't so much noise from house keeping.

I am so grossed out by this hotel and that's saying something since I have done my fair share of…read morecollege-budget international traveling. My husband's company had a conference and as all hotels in this area do, Hotel Lucent raised their prices to almost $500 a night during the conference- this is a badly remodeled motel and even on conference weeks, not worth a quarter of that rate. I am giving two stars for the kindness of Eve at the front desk and the fact that it was a roof over our head. The good ends there. Please see attached pictures: the carpets are tearing, stained and faded; there are dirty handprints on the walls in the rooms; when we arrived we found feces in the toilet and broken glass in the bathroom sink. There was spilled/splashed food on the walls behind the desk/work station; an old, dusty coffee maker; no fitted sheets on beds; mold in the shower; a musty, dirty smell in the hallways and in our room; scraped and damaged furniture in the room and in the lobby area; a non-heated outdoor pool; a broken jacuzzi with no guest access; and two slime-covered "water stations" (they only provide bottled water once upon check-in), and the "mini-fridge" in our room was non-operational. We tried our best to find other accommodations once we realized the state of our room but by that time, all the hotels in the area had been reserved for the conference. I will say, once I kindly spoke with Eve about my concerns, she assured me that they would take care of the issue and while they did use some mold-killer in the shower and cleaned the feces off of the toilet's sides- our fresh towels still had lipstick and makeup marks on them from the prior guests' use; they left a dirty coffee cup on the table and didn't take out all the trash in the room. I asked if I could have some cleaning products to try and wipe the room down on my own but I was refused, I am sure this is due to liability and I understand but as a guest paying $500 a night, I would really have expected not to have to go to the Safeway next door and purchase my own cleaning supplies to try and get the room to a more comfortable level of cleanliness for myself, my husband and my child. I am baffled by the positive reviews and feel truly led astray.

Best Western Plus Riviera - Exterior

Best Western Plus Riviera

(65 reviews)

$$

This is an old 1950s motorlodge on El Camino Real (which at one time served at Hwy 101) that has…read morebeen renovated with up to date and stylish decor. The rooms are small but well appointed. The bathrooms are compartmentalized and well lit which I appreciate for makeup application. Tiny closet, but not a problem if you are only staying a short time. The floors are fake wood which does not help with noise abatement, and that is the main complaint I have for the property. I would swear that the Stanford basketball team had the room above us (I usually request the top floor but was unable to this time as my husband was due at Stanford Medical for a procedure that kept him from taking the stairs (I never located an elevator from parking garage to the two floors.) Parking is below ground level. There is a stairwell at the south end but there really should be an elevator. Handicapped people would have to park in front of the office for direct access to the property. The noise from the room above me (sounded like running and bouncing balls) deterred my two nights of sleep. For a short stay, and convenient location to Stanford Medical, this is the place to stay. It is convenient. But it is not quiet due to poor floor insulation, highway traffic and trains.

First experience was the dumb dumb in the front giving me the wrong room number and scaring the…read moreheck out of somebody while trying to use my card at the room he told me. It's a pretty dumpy looking place once you get here. The only reason it gets a second star is for what appears to be a clean room.

Rosewood Sand Hill - Deluxe Room

Rosewood Sand Hill

(357 reviews)

$$$$

Stayed here for two nights for a work related conference, compliments of the sponsoring…read morevendor...for 48 hours I honestly could not make sense of why this exists...rooms here run $1100ish to $2800ish per a night...sweet geezus! I'm fortunate to be a 6 six figure earner(on the low end), but no way for me! Someone with this kind of money to blow per a night for hotel would likely rather be in Paris, Venice, Tahiti, London, Bermuda, Vegas or anywhere else but Menlo Park. I think this place survives solely on business travel for the all the Tech and Venture Capital companies in Silicon Valley, which is a very boring place as a tourist destination. Just as my Finance related conference yuppy colleagues were exiting, another mob of blue/black sport coat BioTech conference type yuppy men were entering the property. PROS: -Large, luxurious, modern, and clean rooms. -Modern immaculate furniture. -Glorious, gorgeous, marble tile, and welcoming bathroom with dual head shower and deep bath tub...deep enough that I took my first bath in 10+ years. -Amazing soft yet supportive king sized bed. -Nice pool area -Coffee, Tea, Minibar that I was too afraid to find out how much it all costs -Free water bottles(I would hope for $1000+/night) -They did not charge me $25/day for self parking. -Well staffed with very friendly folks. CONS: -Ridiculously expensive! -Everything else is expensive as well such food and drink, but again most folks are here on business accounts -No fridge, but I did toss some water bottles on top of the minibar's booze. -It's a campus style property with multiple buildings "cottages", so if you're in cottage 17 like I was its a bit of walk with stairs to get to the conference areas. If it was raining, this would've been gawd awful. In conclusion, I would happily come here again on someone else's invite and dime....but if I'm taking vacation it'll be in Hawaii. At least. Did you stay on your own money for mini vacation? Why? And it is your income? I really don't understand, lol!

This review is for the dining areas at Rosewood Sand Hill, including Madera Restaurant, Madera Bar,…read moreand Bici Coffee. The hotel is located right by SLAC, tucked into a hillside setting in Menlo Park. The property feels peaceful, elegant, and very well maintained. Madera Restaurant offers a full upscale dining menu and is a great choice for lunch, dinner, a business meal, date night, or a special occasion. Madera Bar is perfect for cocktails, wine, and light bites in a more relaxed but still refined atmosphere. Bici Coffee is a nice option for coffee, pastries, or a casual stop for bikers if you do not want a full sit-down meal. Rosewood Sand Hill is also a nice place for a tea party or an afternoon gathering with friends. One of the best parts is the view from the hill. I like how you can partially see the highway from the restaurant, but you cannot really hear it, so the setting feels very calm and secluded. Occasionally, you can see some movement in the distance, but if you were not looking in that direction, you probably would not even notice it. Because of that, the whole place feels very private and relaxing. Visiting Rosewood Sand Hill feels like you have been transported somewhere away from Silicon Valley, even though you are actually right in the middle of it, just a walking distance from SLAC, the particle accelerator, and Zoox's autonomous vehicles. That contrast makes the experience even more interesting: you are surrounded by the Silicon Valley's technology and innovation, but the atmosphere feels secluded, quiet, luxurious, and almost like a retreat.

Hotel Nia, Autograph Collection - Living Room

Hotel Nia, Autograph Collection

(189 reviews)

$$

We had a wonderful first stay at Hotel Nia and loved celebrating our son's first 100 days here. The…read morehotel has a distinctive personality and design, and our stay felt genuinely special. We were incredibly appreciative of the complimentary suite upgrade and especially the 4 p.m. late checkout. With a young baby, that extra time made a huge difference and was such a thoughtful gesture. It gave us the flexibility to enjoy the hotel at a much more relaxed pace, and we really appreciated the team accommodating us. There were a few minor service hiccups that kept the stay from being perfect. Our requested turndown service didn't happen, although I recognize we made the request fairly late. At Porta Blu, service was friendly but could have been a little more attentive, particularly with getting the check after meals. There were also a couple of small execution issues during dining, but they were addressed quickly. We also found some of the room's design choices wonderfully unconventional, although a few details were a little unusual, specifically the number and placement of mirrors in the room. Overall, though, we really enjoyed the hotel, felt well taken care of, and would happily return. Hotel Nia made our son's first 100 days a memorable occasion.

This was a very peaceful hotel and easily accessible. There are a couple of restaurants & bar:…read more*Porto Blu *Vevre Café *Porto Blu Lounge *Nia Pool Bar Very relaxing hotel and well appointed rooms

Park James Hotel - hotels - Updated October 2026

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