From the owner: "Ein gutes Hotel erkennt man bereits beim Eintreten an der Rezeption. Menschlichkeit spüren,…read moreVerbindlichkeit und dennoch feinfühlige Zurückhaltung. Der Gast soll ankommen, sich wohlfühlen. Selbst entscheiden, ob er kommunizieren möchte oder sich entspannen will. Wenn wir unsere Arbeit lieben, entsteht eine besondere Atmosphäre, die ansteckend wirkt." Patricia Heimer, Gastgeberin

We almost stayed at the Best Western but I am so glad we didn't! This Hotel is in the heart of old…read moretown but in a quieter area than all the main shopping. It's a short walk to everything, including only about 10-15 min walk to the main train station. Comfortable room and bed, good filling breakfast and friendly and helpful staff! If we are ever in the area again, we will definitely stay here. Thanks so much for making our stay so wonderful!

This place was in a great location and it had it's own parking (make sure to ask/pay for it, it's…read moreworth it!). They were very accommodating to my husband and I when I stated that we will be coming in past their closing time. They put our key in a locked dropbox and left instructions. The room was also very nice. Definitely recommend!

We booked the hotel for a birthday party of my brother in law via booking.com about 3 months in…read moreadvance. Two days before the event, my father in law unfortunately passed away and we understandably wanted to cancel the hotel. Via phone the contact was very difficult - they had to start the computer first as they told us and then they did not find the reservation apparently via the booking.com reservation number. Via booking.com message the contact worked finally with 12 hours delay an a lot of troubles A cancelation finally was not possible even for the such a case. I am asking myself what reason this hotels needs, if not for an obviously unexpected and unplannable death in closest family.

On Princess for one day tour until May. 23 people, loads of rooms. As I pay for the entire party, I…read morehave the "we love you" plastic cards from most hotel brands. Used to be Diamond with Hilton, who graded my wife and me down as they do not credit me for group bookings. Also, reception says no status upgrades for HHonors members - as they are Hampton Inn, part of the Hilton group but with no obligation to honor the status. Fair enough. We canceled all further stays at the Hampton Inn on this tour. The hotel is OK, very clean, with great beds, and mediocre breakfast - basically what you would expect from a Hampton Inn. So if you are looking for a budget stay in the area, it's an OK place to stay, hence the 3 stars.