In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Prime HOA has been managing my building since early this year, and I can say my experience with…read morethem has been pretty positive. I've had previous experiences with other HOAs that have no urgency or concern for their clients and have had to reach out multiple times before getting a response back. However, with prime, they have been professional, organized, and communicate clearly with me. When I've had any maintenance requests or there have been community needs, they've handled the requests efficiently. The team is approachable when questions come up and overall, they help keep the community running smoothly and are a reliable management partner.

Really great management company. Highly recommend. I love that they have a local presence and are…read moreresponsive to any of our needs. Anything we need done of fixed, they're on it. Excellent customer service. Cannot recommend them enough. Briana is the best! Great service 10/10 recommend. I am on the board for my HOA and they are night and day better from our previous company we used.

Excellent. They have been managing my properties since 2017 and I can say that the work they do is…read moreimpeccable. They are available all day and with very good attention. I highly recommend them.

From the owner: First 2 month for Free. Explore our Rental Property Management Services and our Guarantees:…read more 30 Day Guarantee - Leasing Guarantee - Satisfaction Guarantee - Results Guarantee - Eviction Guarantee - Pet Guarantee. Services: Marketing - Tenant Screening - Rent Collection - Maintenance - Financial Reporting - Eviction Protect.

UPDATE -- September 15: I promised to update this review if Invitation Homes resolved my HVAC…read moreissue, and I am pleased to report that the issue has now been resolved. After three additional service visits, Invitation Homes ultimately sent a technician who completed the necessary repair. As of today, my HVAC system is functioning properly and the temperature issue I previously documented has been corrected. I sincerely appreciate Invitation Homes ultimately following through and resolving the problem. I also want to thank the technicians and individuals who continued working toward a solution. I am leaving my original review below because it accurately reflects my experience at the time, but I believe reviews should also be fair and updated when circumstances change. Invitation Homes ultimately resolved my HVAC issue, and I appreciate the company following through.

Just had a conversation with Madeline Reyes. One of the…read morestar of the company. Help me through some uncomfortable situation. I really appreciated her help.

I went to the U.S. Customs and Border Protection (Department of Homeland) to get my global entry…read moredone. For those of you who don't know much about global entry: when your coming from traveling aboard, the part where you get stuck with long lines in customs etc. In Miami airport, it's usually a nightmare. Those 1-2 hours I want back in my life because I hate lines and waiting. Well I'm glad they have this global entry section. Once you get global entry approved your also pre TSA approved. No more taking off shoes, belts etc. The cost of global entry process is $100 but your global entry card is valid for 5 years. You apply for it online and then you are set up with a in person interview. For the interview you need to take your drivers license and passport. They will ask you a few personal questions regarding your : travels, age, occupation, if you have been arrested etc. This interview was painless and took less than 10 minutes. They take your photo and finger printing. And send your card afterwards in about a week or so. I would recommend getting global entry done to all travelers who love to travel at least once a year. It's seems like the hassle free way of traveling. Safe travels.~

I was looking for a commercial real estate property manager to oversee 4 properties, which were an…read moreunusual combination of standard commercial real estate, an occupied 10 unit apartment building with frequently changing tenants ranging from excellent to difficult, a high value multi tenant property on an important, anchor street in Fort Lauderdale and a multi tenant warehouse. Virtually every type of property under the South Florida sun. I did not want a real estate agent or real estate service, I wanted a professional property manager. I researched a number of choices, including Berger Commercial; Mid Guard; CBRE; Grubb & Ellis; Colliers; and others but I was looking for one person not various specialists, who would care for my properties like they were the owner, and one name kept coming up, Fitzgerald Property Management and specifically Shelby Smith, the division manager. I hired them. We have been working together for some time now and I have been very happy with the service. In particular Shelby's deep ties to the area have saved me expenses because he knows EVERYBODY, attends city meetings, has a great network of repair and service referrers and everybody likes him so they work extra hard for me. I have so far received proper maintenance and fair pricing. Calls are returned immediately, and it's always clear that what they bring to the arrangement is knowledge and expertise, not a small thing when such a broad base of management is required. I waited to write this until I was certain they were as good as I was hoping they are but it's safe to say now that dealings with Fitzgerald Property Management and Shelby Smith will be managed with respect and no surprises.