I recently purchased a dealfind for this location and was very excited to take my sister-in-law here for pre-wedding pampering.
One good thing that I have to mention is that when there was a mix up with dealfind resulting in me receiving 2 vouchers instead of the 4 that I had ordered, they were very accommodating and honoured the voucher.
But it was mostly downhill after that. Which was really disappointing because I think it had potential to be okay. The package consisted of 1 hour facial, 30 min relaxation massage, 30 min mani, and 30 min pedi.
The relaxation massage was nice, but that's about all that I liked.
First, the facial solely consisted of different products applied to my face for an hour. No steam. No extractions. When I asked why no steam, I was told that was the type of facial that it was for the deal find, but when I asked my sister in law, she had gotten steam and extractions. (What else are you really doing in an hour???)
The mani/pedi part was the worst. I have never once had either where they don't put any lotion on my hands or feet, but this one didn't. Not an ounce...even when I asked about it she said she'd put some on my arms at the end.
I was so disappointed by the lack of effort, and the disregard for doing a good job, I mentioned this to the owner at the end of the services, and she was shocked that I hadn't gotten steam, or lotion, and offered to go talk to her daughter (who was my esthetician for me I guess) about what happened, but little else in the way of compensation.
It's really too bad, as I know several people who live in the area, and I'm moving there soon as well, so would like to have a good local place. But I don't think this is it. read more