Ordered 1/2 chicken plate and 1/2 chicken was undercooked. The manager on duty, Ingrid, was quick to point out I had eaten 1/2 of the food. I responded that was the 1/2 cooked right. Showing her the very pink thigh meat that had a bloody vein was not enough to get her to make this right. I asked for the general manager and she said he is on retreat. I asked for his name so I can call and ask to speak to him later and she flat out REFUSED to provide me with that information. I asked for the owner's name and she said she could not give me that information. She also told the worker next to her to be quiet as that worker was trying to explain what might have happened to the chicken. I made sure to tell her that I was very disappointed in the way she was (not) handling the situation. I was giving her an opportunity to rectify this and she did nothing. Also, the fixings area was dingy looking. Bbq sauce bottles were dirty and gnats flying around the area. read more

Not impressed. To be honest it wasn't very good at all. The Brisket had bark but lacked flavor. The ribs were rather though. The sauce was bland, watered down and sauce dispensers were a pain to use. What's wrong with a squeeze bottle? The beans and mac&cheese were good. The Brisket sandwich at Buc-ee's is better than this. read more

I often pick up breakfast for my customers. Pappas had 9 tacos out in just a few minutes and added a nice touch that I have never had another restaurant do for me in a drive thru: they gave me my sugar and cream along with a spoon in a small tray. This way I didn't have sugar remnants and sticky stuff in my truck. Any time I am heading north for business meetings in the morning this will be my go to stop! read more

The restaurant was large and clean. Staff was extremely friendly and helpful. It was a quick order process and the food was ready immediately not the best barbecue place I've been too, but it was decent. The brisket was lean and the barbecue sauce was very tasty. read more

Pappas Bar-B-Q - Barbecue baked potato with pulled pork, and a 2 meat plate with macaroni and cheese, ranch beans, and an additional side of potato salad - Barbeque Near Me - Conroe, Texas

I'd give it less if possible. They haven't had brisket breakfast tacos since I can remember. Gone twice this week alone to see if anything has changed... boy was I wrong. They open at 6:30 am and are "out of brisket" by 7. Do they only have enough for 2 tacos a day?! Simply pathetic! read more

Any of the Pappas BBQ are great but happy this one in The Woodlands is open. The meats are the best in my opinion as I love a good sliced beef sandwich with some delicious potatoe salad and a tea to wash it down lol! It's a little more expensive but the meat quality is what your paying for. Love the original sauce mmm . The staff has always been helpful and polite. So if your on your way home go get some great bbq from there drive thru if you cannot sit inside and relax. read more

We have eaten here every time we have visited Texas because it is near to our in-laws house. The half chicken is amazing the ribs are incredible. Probably my favorite I think the sides are just... OK. Having said all of that I will come back every time I visit Texas! read more

I love the brisket here! The fries are delicious and brisket or chorizo breakfast tacos are great (served only on weekdays) the portions can be inconsistent though so when you pay $6 for a brisket breakfast taco and $12 for a brisket sandwich and it's a bit skimpy it can give you buyers remorse for paying so much! But the morning/afternoon drive thru service ladies are the best!!! Love their smiling faces and making me feel special (or maybe I go there too much! Haha) def should try out the Pappas BBQ on I45 N Oakridge/Spring area. Oh and their baked potatoes are the bomb!! read more

Ordered lots of bbq beef brisket for our family Christmas celebration. It was delicious as always! Staff at the woodlands location was friendly too. read more

This place fucking sucks. Overpriced, slow service, genuinely sucked. Parking didn't have an idea of what they were doing. Stood at the cashier for 20 mins waiting for food after I paid. read more

Whoever cooked the chicken on January 25, 2023 did an EXCELLENT JOB. *chefs kiss* Absolutely fantastic. It tasted a little sweeter than normal. Idk what y'all did but it was different and it was amazing!! I love this Pappas and I am genuinely shocked that their score is a 2.5!!! Wild. read more

Baby back ribs were delicious! The service was great! I enjoyed the atmosphere, very homey!!

First time here. We ordered Beef trio and rib combo plates with sides: potato salad, coleslaw, fries and green beans. We enjoyed the baby back ribs, fries, potato salad and the Mustard BBQ sauce. The green beans were weak and Coleslaw wasn't remarkable. The brisket was dry, but flavorful. Next time we'll ask for moist brisket. Beef ribs weren't that great and the st. Louis style ribs were dry. Free ice cream is a plus (& it's good!) read more

Pappas Bar-B-Q - Beef trio and rib combo plates with sides: potato salad, coleslaw, fries and green beans. - Barbeque Near Me - Conroe, Texas

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Really miss their football sized potatoes now that we live out of state! Their breakfast tacos are always on our list when we're back in Houston read more

A few things for 2 visits: Went to order "a board" one evening. Couldn't happen-no brisket? Get's worse- couldn't sub chicken or anything else for that matter. No board. Same evening - fries, not tonight because they are out. Ok. Love Pappa's (I thought); gave them another chance- different day-different week: 2 chef salads pls. If u haven't guessed it by now- no Flipping lettuce. Co worker called them back about all these "ran out" problems. Explanation: we have a new manager and he is not sure how much to order/keep on hand. Well, keep a little less cause I will be quitting Pappa's in the Woodlands and start door dashing from 1960. I've never had them run out of anything (1960). So sad what is happening to business's these days. read more

My first indication I may not like it was noticing a drive thru. Strike 1. Looks pleasant inside and staff were polite and helpful.. The brisket was mid at best. Flavor was okay but nothing I would get excited about. Turkey was good but again mid at best. I'd give a three but honestly it wouldn't be a fair rating. There are other bbq spots that just do a better job. read more

In the Houston area and with a Pappas Restaurant Gift Card in hand so we made the stop to try out the Pappas BBQ. Upon arrival during the late lunch hour the place wasn't too packed we made our entrance and we were on our way to take our order. Compared to any other Pappas restaurants I've been to in the past, you simply place your order up front and pay then your plate is brought to your table. The employees were very friendly and informative so yay for service! Now for the food, the brisket was flavorful went well with the BBQ sauce, the beef ribs were delicious full of Smokey flavor and smoked sausage was juicy spicy and hint of cheese, the fries are amazing however the Mac and cheese was a bit cool where my star fell off. The carrot cake is moist full of that carrot cake flavor! Overall great service and great BBQ prices aren't too bad for a BBQ place that being a Pappas chain. Until next time! read more

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The girl working the window does not need to work in customer service. i pulled up to the speaker and got a very blunt response and when i ordered a singular potato there was a long pause and she just said "what" and the rest of the order was one word responses and rushed. As someone who also works in customer service i don't expect overly nice but like maybe a "hi".... food was good as usual tho read more

Very disappointing. The staff didn't seem to know what food they had or were out of. The cashier was unfriendly. It's basically a fast food bbq restaurant, even has a drive through. No real customer service. Mac n cheese was more of a soup. Potato salad was inedible. Flavored we're not good, especially when looking for good bbq. Over priced for what it is. We won't be back. read more

I absolutely love Pappas as I've been there many many times, it's almost funny reading some of the comments because if people aren't complaining about staff they're just admitting they don't like Barbecue. All the food I've had comes out almost perfectly and if it's not sauced to my liking I can just add more sauce or whatever I need, and whenever I'm sitting down to eat I feel so comfortable and welcome. It's a calm experience. read more

Used to be the a good bet for good food. Their french fries were stellar. To day a soggy mess. Not uniform in size just crumpled. Poorly seasoned and just sad. They have a proud heritage that is eroding fast. read more

Worst experience and food ! Me and my family decided to go buy our dinner and while we were standing placing our order the cook sneezed on our burger patties. We watched as he continued to cook them without covering his mouth . We also placed an order for a loaded baked potato ( which is not cheap ) and they hardly put any brisket on it . My husband kindly asked if they could fix it they told him he would have to pay 9.00 extra to add more meat . Not to mention how horrible the fries tasted . It was a very bad experience . Very disappointing read more

Pappas Bar-B-Q - Barbeque Near Me - Conroe, Texas

This is our second visit to this location. I ordered lunch for 3, chefs salad with turkey breast served it was cold and dry, 2 chicken sandwiches served cold and dry with no taste. The employees ask questions but don't wait or listen for response, too impatient with customers inline. We couldn't enjoy the open display of BBQ fixings of onions, pickles and peppers, etc because of the large number Flies and Gnats, also the 20 BBQ sauce bottle tops were clogged and dirty. The atmosphere was poor, like the customer service. read more

We were in town for a soccer tournament over thanksgiving. We needed a place that could feed our team and parents (60 people total) a full thanksgiving dinner. Pappas BBQ to the rescue! I worked with Tabitha for over a month. When the day came, they had 6 boxes of food ready for us to pickup at 5:30pm on thanksgiving! The entire team was amazing and helpful especially when our game / pickup time kept changing. We got the food, kept it warm and got to eat as a team at 7:30. The hot food was hot and the cold food (desserts) were cold. The food was amazing! The turkey was moist and delicious and the ham was juicy and flavorful. The sides were perfect too as well as the roles. Also we easily had enough food for our 60 and still had plenty of leftovers. Everyone loved the quality and the taste of the food. On top of the service and the quality of the food, the price was beyond reasonable. Thank you Tabitha and team for a great meal and experience! read more

Food is good but the portions are horrible for what you pay. The meat is weighed including fat. I don't eat fat. The young man at the register was nice however everyone around him seem to have a bad attitude and didn't want to be there. Why work there if you upset about being there. Are used to go through the drive-through in the mornings to get breakfast tacos and it was the same thing. They always seem to have an attitude at the drive-through window but this time we were in the inside. The place looks clean for the most part. I think that everyone was just ready to go home and get off. I understand that. read more

Pappas Bar-B-Q - $14 plus Tx then I had to pay $8 for more meat - Barbeque Near Me - Conroe, Texas

I was very disappointed as the reviews were very misleading. The barbecue sauce was no different than Store barbecue sauce. The quality of the baby back ribs was awful. The only thing good about my purchase. There were the yams, I would not recommend this place to anyone read more

II was very busy with work this year and decided to spend the extra money and order my turkey for Thanksgiving. One less thing that I didn't have to cook. Well $100 turkey that was HORRIBLE. No one could eat it, dry and tough like leather. We couldn't even cut it as it was so dry. So if you are planning on this for Christmas or next Thanksgiving DON'T! read more

Any restaurant that serves raw chicken gets low review from me! They have quality control issue that they need to work on. We have eaten here many times, usually ordering to-go, because Pappas has a fast window service. The week before Thanksgiving holiday , we decided to dine in during lunch, so that we could also order their Thanksgiving smoked turkey and sides package. We could already tell they were having staff issue. It wasn't very crowded but there was not a good flow from ordering to paying. The staff looked stressed, unhappy and not too responsive. This usually indicated management & staff issue, or staff just not trained or paid well, and it showed. For lunch I ordered the roasted chicken. After taking a couple of bites through the leg/ thigh, I saw pink meat and pink juice. In disbelief, I asked my dining companion if they think it's raw. We said well if it's smoked meat, maybe some pink is acceptable. I dug deeper, more pink and the texture was definitely rubber raw! I took it back to the counter and asked the gentleman if he could exchange another piece of chicken. He replied, "They all are cooked to temperature, they all going to be like that." So I pointed to him how raw the chicken was and he just shrugged and said if I have any issue I could talk to the manager. Luckily the lady coworker next to him offered to substitute with another meat, so I chose brisket. And they gave me the fattiest, greasiest cut. I don't mind some fat, but serving me brisket throwaways after the raw chicken! Needless to say I did not order the smoked turkey & sides for Thanksgiving. read more

Oh me oh my... where do I start? This experience was a doozy. I take my boyfriend lunch a couple times a week. He works nights and his lunch time is at 9:30p. So, I decided to place an order online and have it ready for pick up at 8:45p. That would give me time to pick it up and make it to his work on time because he only gets 30 minutes. I arrive a little early so I go ahead and park in one of the curbside pickup spots. I sit there till about 8:50p. Getting worried or thinking that maybe I was supposed to call to let them know that I was there. I give them a call to let them know that I was there waiting on my order. My boyfriends work is about 30 minutes from there and I didn't want to be late. When the person answered the phone I told her that I was out at the curbside pickup waiting. She informed me that curbside pickup was closed. I had no idea, but she acted like I had just disturbed her and how dare me not know. She said that I had to go thru the drive thru. When I get my turn at the speaker I let the person know that I was there to pick up my order. She RUDELY said... DRIVE THRU! When I get to the window I ask her if our drinks had been sitting there since I was supposed to receive my order and if they were could she please remake them because I didn't want watered down drinks. She again was rude and said, they are NOT watered down. Then just handed them to me. I almost dropped one because when she handed it to me I didn't have a good grip and it almost slipped thru my fingers. After handing me my drinks she shoved my to go bag out the window then just closed the drive thru window without saying a word. I waved at her and she opened the window back up... and I said, you're welcome. She slammed the window closed that time. I was shocked at how rude she was. But I've ordered from them a few times and the food has always been really good, so I was just going to let it go. Fast forward to getting to my boyfriends work, which I made it to ontime despite the mix up. I'm taking the food out of the bags and something doesn't smell right. I put the straw in my sweet tea, and OH MY GAWD, it was awful. It was like it had been sitting for days. And my boyfriends coke was very watered down. Second disappointment. I ordered him a chopped beef sandwich and I got a 3 meat with ribs, brisket and sausage. I took a bite of the brisket first. It was ok, it needed sauce. And I'm a bit of a BBQ snob, so I feel like you shouldn't have to sauce the meat. But their BBQ sauce isn't that bad and I understand that sometimes brisket can get dry, so I was actually ok with that. Not great, but edible. Next up was the ribs. One of my favorite things, and in the past, I've actually liked their ribs. I took one bite and it was awful. It was so bad that I actually couldn't even swallow it and ended up spitting it out. I don't know what was wrong with it, but it was almost like they had it sitting out for days. At that point I was afraid to taste the sausage. But being that I was hungry and wanted something to eat, I picked up a piece of sausage. Nope! That was a bad idea. It was just as awful as the rib was. I don't know if they were just having a bad day, but with the awful attitude of the staff and the awful, I dont see any reason to return, especially after paying over $60 for food that I couldn't even eat. I do not recommend this place, not only is the food not good, but its way too expensive to be getting awful customer service and bad food. read more

You can't go wrong with PappasBarBQ. Their brisket is the best deal, and their ribs are good.

I paid $15 dollars for a cheeseburger that had zero flavor. Probably the worst burger I've ever eaten and I will never go back. This place is way overpriced and the food is horrible. read more

Great option for BBQ. We look I've their chicken . I see lots of people who love their baked potatoes. I love their ribs as well

Really, really delicious food. I think this location is the best over the others. Would go back without a doubt.

This barbecue restaurant is always consistent. Even though they are priced a little more than I would like to pay the quality is there and we have never been disappointed. The smoked turkey is the best I have ever had. read more

I literally just left there I paid $44.00 for two cheeses-burgers and two orders of fries. Which by the you get about 10 fries or as Pappas say 10 0z of fries for $3.50. The meat on the burgers taste old and had a smell to them. And all they had to was "Oh I'm sorry" Needles to say we will NEVER go back EVER again. YUCK. I didn't by any means mean to click any stars read more

Today, January 25th, we ordered 2 whole chickens and a plain baked potato. The chicken was ABSOLUTELY DELICIOUS. I've eaten at pappas in Houston and I've never had the chicken taste this good. Whoever cooked the chicken or seasoned it at this location needs to keep making it and you need to share your secret with the other locations. I am SHOCKED that Pappas has a 2.5 star review with Yelp - this is NOT a fair star rating. I eat out a lot at many different places and Pappas BBQ has by far the BEST tasting chicken. ORDER THE CHICKEN AND TRY IT WITHOUT SAUCE - best chicken you'll ever have. Phenomenal service - I called to confirm they had 2 whole chickens and they did - when I arrived 18 minutes later they were fresh and very hot, juicy chicken. The store is always clean and people are extremely friendly. read more

Hamburger patties are so thin now. Burgers are half the size as they used to be. Over priced. I will go get mine from whataburger. Breakfast tacos are OK when they have salsa to go with it. The past three times I've got breakfast tacos from there. They were out of salsa twice. read more

Food was undercooked and service was terrible. The location on FM 1960 is awesome, but this location is not worth the cost.

Just leaving here, what a horrible experience. I was really craving brisket, so we stopped in here for dinner at 7:30. I ordered a brisket plate with Mac and cheese as a side, they were out, changed it to creamed corn, also out. At this point there's no more sides I liked, so I asked for just fries. She said, sorry, only items in the box can be your side, but we out of 3 of them. So I get sides I don't like with intentions of giving them to my fiancé. The meal comes out, the brisket is pure mush with hard burned ends. Quite possibly the worse brisket I've ever had. My fiancé had a sausage sandwich and said it was decent. For the 40$ we spent, I left hungry with all my food boxed up to give to my dogs. The service was horrible and food even worse. read more

This review is based solely on breakfast. I stopped in and grabbed several breakfast tacos. Wow!! These tortillas are stuffed with breakfast goodness. They have the basic breakfast taco which contains eggs and your choice of bacon or sausage, and cheese. They also have premium breakfast tacos which includes meat products such as pork or brisket. I had a premium breakfast taco which was brisket, hashbrowns, eggs, and cheese. When you first opened it, it can look a little greasy from the brisket juices. However, it tasted absolutely delicious. The pricing of these tacos is not very expensive. It is definitely less expensive than driving through your local fast food restaurant. The drive-through was quick and courteous. Because of the size of my order, they asked me to pull over into a convenient parking spot so they could wait on people behind me. That is totally understandable because I had purchased several tacos and they had to have time to make them. All in all, I highly recommend this particular Pappa's for their breakfast drive-through service. Absolutely delicious. Give them a try. If you found this review useful, funny, or cool, please let me know below. Thank you for reading. read more

Pappas Bar-B-Q - Huge breakfast tacos - Barbeque Near Me - Conroe, Texas