I ended up walking out without placing an order for stationery. I had been in the previous day and the two fonts I was interested in were identified by number, while the catalog only showed fonts by name. The employee who waited on me offered to call the stationery company, but they were closed. I returned the next day and employee Cathy waited on me. I asked her to find out the names for the envelope/card font and stationery font as I wanted to see them in the catalog. She said the fonts were the same. I pointed out that each font had a different identifying number, some letters were printed and some were cursive, identical letters were different in design as well a size and this could not possibly be the same font. Cathy reluctantly called and asked for the name of the font on the stationery. She told me the name of the font and when I asked about the envelope/card font she said it was the same. Again I pointed out the differences and insisted she call again. As it turned out, there was a difference in the font, but at that point I decided this was a store not interested in customer service so I left. There were two other employees in the store at the time. Neither intervened - either they were reluctant to do so because, maybe, I was dealing with the owner, or they were a clueless as Cathy. If you can't get good service up front, you won't get any service when there is a problem. I suggest patronizing a store that doesn't snub its customers. read more