I rarely experience excellent customer service at big box stores, but this Staples in Solana Beach…read moresurprised me! I had a last minute print job with special sizing, and was at the end of my rope trying to print from home. I came into the Solana Beach Staples store, frazzled and with very low expectations, but I shouldn't have been worried. I was greeted with a 'Welcome' and a friendly smile, and then Natalie got to work trying to understand my project. Turns out she not only understood what was needed, but got to work right away. She was so very patient with me and helpful. Needless to say, the printing project turned out a lot better than anything I could do at home. Are you pulling your hair out with a project? Go see Natalie at Solana Beach Staples. Thank you, Natalie, for your superior customer service! You made my day. I will be driving out of my way to visit this Staples store in the future.

On my recent trip to Staples I brought a pencil sharpener to return that I had purchased online. I…read morewent to the front because there was no line at the time and I have been stuck in long ones before. The person working the register got my order id and then hands me a receipt. He was not trained to confirm the details about the amount of my return. Unfortunately I was only given back the value of 60 % the cost of the item online and 50% of the cost in store. The month before this I had placed an online order that never arrived so part of my purchase was using a credit, but not the kind of credit that requires a minimum purchase. So I asked if I could exchange the item instead and he called a manager who was not interested in even listening and she called some 800 number and handed the phone to me. If the employee had confirmed the amount of the return I would have been able to do an exchange, but his failure to do that cost me money. And the manager was unwilling to cancel the return so I left without my pencil sharpener and lost the credit that they gave me for failing to deliver my order. This is not a lot of money, but i expent cashiers to be competent and I expect managers to train them. The store manager was awful, did not care about the customer and took no responsibility for running the store.

Back during the COVID shutdowns I needed a new ergonomic office chair and bought a really nice…read moreHumanScale Liberty chair here. Today after something like 5 years, the pneumatic lift cylinder either failed or started acting up and I called them about getting it serviced. I brought it in right away and within 10 minutes they had fixed the chair and told me "no charge". I was more than happy to pay for the repair, but they told me it wasn't necessary. That's amazing service. If I ever need another office chair, I'd shop here first, they have an amazing selection of really nice refurbished top-quality options.

Opening a new business or expanding an existing business is very expensive…read more Working with Jerry and Nick at Office Furniture Outlet definitely saved me a lot of money. Great selection, awesome staff and reasonable pricing.

Came here for an Amazon return. No issues and received an early refund. Pretty quick process,…read moreunlike some of the worst, most passive aggressive Staples stores. School supplies are in full effect everywhere now. This must be go time for places like this. Dolla dolla bill y'all. Free bathroom way in the back. You will get your steps in to get there!

Had a wonderful experience with Brian at Staples. Very patient and helpful with my business card…read moreformatting and explained everything in detail. I will be returning for my next batch of cards.

I had a really good experience here! Diego was the employee who assisted us and he was super…read morefriendly and not pushy. I didn't get the "sales-pitch" from him, which is the reason why we decided to buy most of our office furniture through them. Service was prompt, delivery was scheduled a few days out and we had no issues with quality. Highly recommend as they have a lot of items and variety.

Update to my original post. I paid for a door back in March of this year. Here we are now in…read moreOctober and still no door. Well I have a door that's the wrong size. They just can't seem to get anything right. I have exact measurements and nothing that has been provided has been correct or works. For the amount of money and time spent I would think the quality of service and product would be better. Maybe I'll have my door by next year.

David is right on the money, my office uses this company for all our business supplies they have a…read moreshowroom where you can browse their products or they can deliver to your home or office. The staff is friendly and knowledgeable about their products and always takes care of our needs without a hassle.

From the owner: Office Supply Company specializes in providing local businesses with office supplies and office…read morefurniture. -Over 30,000 items available for next day delivery or pickup -Competitive pricing - backed by a price match guarantee -Biggest office furniture showroom in Imperial Valley

I had purchased alot of items that I could not carry all at once…read more The cashier was adamant that I could not use thier shopping carts to haul out the Items to my vehicle. But luckily Olga (staff member) saw me in the situation I was in and she offer to use a dolly to take the items that I could not carry and helped me to my vehicle Thank you Olga!!!!!! You were a big help

MARLO @Office Depot at the National City location was so very appreciated with his OUTSTANDING…read moreCustomer Service. His expert service and advice was very helpful and friendly. I highly recommend doing all your business administrative needs with this young man. I had some court documents that needed copies and scanning. These are official certified (raised stamp and wet signature) documents. It was important for me to ensure the best reproduction quality for my permanent records. I truly believe Office Depot should promote this guy to Manage that section. Thank you, Marlo. BRAVO JOB WELL DONE My RATING is MARLO @Office Depot at the National City location was so very appreciated with his OUTSTANDING Customer Service. His expert service and advice was very helpful and friendly. I highly recommend doing all your business administrative needs with this young man. I had some court documents that needed copies and scanning. These are official certified (raised stamp and wet signature) documents. It was important for me to ensure the best reproduction quality for my permanent records. I truly believe Office Depot should promote this guy to Manage that section. Thank you, Marlo. BRAVO JOB WELL DONE My RATING is

IN LOVE!!!! This was…read moremy first time ordering from this spot and let me tell you 10/10! I found out about this floral spot thru Google. I Googled "flowers Tijuana" and out of all the spots that came up on the search. I picked out this spot due to the recent reviews from people in the States stating they used their services & liked their work. It was a leap of faith but I'm happy I did so! As an fyi you can communicate with them thru many different ways- have it be thru instagram, WhatsApp, or facebook they can assist you in both English & Spanish too. They also offer a wide variety of payment methods like zelle or paypal! Like I mentioned above they are able to assist their customers thru WhatsApp- which was they route I went. They are very communicative & flexible with your needs. I sent them over an inspiration photo of a bouquet I was interested in for a loved one of mine in Tijuana & they were able to recreate it just right. I also want to mention that they make beautiful floral arrangements/bouquets at great prices!!! I have absolutely no complaints on quality & their customer service. Since I am in the States & my loved one in Tijuana I had to have the bouquet delivered to my loved ones home & they were able to do so for a small additional fee but it was so worth it. Once you decide on the bouquet/floral arrangement that you want they will have you give them basic info like contact info for the receiving party, address, & the message on the card. I also asked them to please keep me up to date regarding when they were to deliver the bouquet & they did! They texted me & sent me a photo that they successfully delivered them to the address I had notated to them in detail (since i thought the address was difficult to get to) All in all- if I could give them 100 stars then I would! I am happy that they were able to help me from many miles away make my aunts night! She called me crying- happy tears!!! That did it for me. Thank you!

Beautiful flowers delivered to my girlfriend translated a photo boque that I sent to the gentleman…read morehelping through the phone, turned out to be very beautiful boque